At a Glance
- Tasks: Deliver style advice and five-star service in a fast-paced retail environment.
- Company: Join M&S, a leading brand in Fashion, Home & Beauty.
- Benefits: Flexible hours, team support, and a vibrant work culture.
- Other info: Dynamic role with opportunities to grow in a supportive team.
- Why this job: Be a fashion ambassador and help customers discover trendy products.
- Qualifications: Passion for fashion and strong customer service skills.
The predicted salary is between 10 - 12 £ per hour.
Work Pattern:
- Week 1: Friday 08:00-14:30, Saturday 11:15-20:00
- Week 2: Wednesday 13:00-19:30, Saturday 10:15-19:00
Join M&S as a Customer Assistant in our Fashion, Home & Beauty section, where you'll play a vital frontline role in delivering style advice and five-star service. This isn't just a retail job - it's a role for people who love pace, want to work hard and play their part in delivering our transformation.
We're looking for passionate, fashion-forward individuals who are ready to drive sales, grow our share in the style space, and help customers discover our most on-trend and fashionable products. You'll be a resilient and confident brand ambassador who's ready to serve our customers and sell our latest fashion items.
At M&S, our customers don't wait. You'll be operating in a high-demand environment, rolling your sleeves up and getting stuck in, no matter how busy the day gets. Being digitally confident is essential. You'll utilise our digital tools, such as the Sparks App and in-store devices, to enhance the customer experience and accelerate the move to the new M&S.
Efficiency and effectiveness are non-negotiable. You'll keep standards sky-high while balancing speed and accuracy, even when the pressure is on. Being a team player is crucial. You'll contribute to a positive store environment where everyone moves with purpose and energy, supporting each other every step of the way.
Flexibility is vital. Retail moves fast - and you'll move faster. You'll adapt to where you're needed, when you're needed, always ready to meet the next challenge head-on.
This is the frontline of fashion retail - are you ready for it? Take Your Marks and apply today.
Customer Assistant - Fashion, Home & Beauty - Bath Southgate employer: Marks and Spencer
At M&S, we pride ourselves on being an exceptional employer, offering a vibrant work culture that thrives on teamwork and innovation. As a Customer Assistant in our Bath Southgate location, you'll enjoy flexible working hours, opportunities for personal growth, and the chance to be part of a dynamic team that values your contributions. Join us to not only enhance your retail skills but also to be part of a brand that is committed to delivering outstanding customer experiences in a fast-paced environment.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Assistant - Fashion, Home & Beauty - Bath Southgate
✨Tip Number 1
Get to know the brand inside out! Familiarise yourself with M&S's latest fashion trends and products. This way, when you walk into that interview, you can show off your passion and knowledge, making you stand out as a true brand ambassador.
✨Tip Number 2
Practice your customer service skills! Role-play with friends or family to simulate real-life scenarios. Being able to demonstrate how you'd handle different customer situations will show you're ready to deliver that five-star service they’re after.
✨Tip Number 3
Show off your digital savvy! Brush up on using apps and in-store devices, especially the Sparks App. Being comfortable with technology is key, so be prepared to discuss how you’d use these tools to enhance the customer experience.
✨Tip Number 4
Flexibility is your best friend! Be ready to talk about times you've adapted to change or handled pressure. Retail is fast-paced, and showing that you can keep up will make you a valuable asset to the team. And remember, apply through our website for the best chance!
We think you need these skills to ace Customer Assistant - Fashion, Home & Beauty - Bath Southgate
Some tips for your application 🫡
Show Your Passion for Fashion:When you're writing your application, let your love for fashion shine through! Share any relevant experiences or interests that show you’re not just looking for a job, but you genuinely want to be part of the fashion world at M&S.
Highlight Your Customer Service Skills:Make sure to emphasise your experience in delivering top-notch customer service. We want to see how you've gone above and beyond for customers in the past, as this role is all about providing that five-star service!
Be Digital Savvy:Since being digitally confident is key, mention any experience you have with digital tools or apps. Show us that you can easily adapt to using technology to enhance the customer experience – it’ll make you stand out!
Keep It Concise and Engaging:While we love a good story, keep your application clear and to the point. Use engaging language that reflects your personality, and don’t forget to proofread for any typos. A polished application shows you care!
How to prepare for a job interview at Marks and Spencer
✨Know Your Fashion
Brush up on the latest trends in fashion, home, and beauty. Be ready to discuss your favourite styles and how you can help customers find their perfect look. Showing genuine passion for the products will make you stand out!
✨Demonstrate Digital Savvy
Familiarise yourself with digital tools like the Sparks App and any in-store devices. Be prepared to explain how you would use these tools to enhance customer experiences. This shows you're ready to embrace the tech side of retail.
✨Show Your Team Spirit
Retail is all about teamwork, so think of examples where you've worked well with others. Highlight your ability to support colleagues and contribute to a positive environment, especially during busy times.
✨Embrace Flexibility
Be ready to discuss how you handle fast-paced environments and adapt to changing situations. Share specific instances where you've successfully managed multiple tasks or adjusted to new challenges on the fly.
