At a Glance
- Tasks: Deliver five-star service and assist customers in our Food section.
- Company: Join M&S, the UK’s fastest growing retailer with a vibrant culture.
- Benefits: Flexible shifts, competitive pay, and a chance to grow your career.
- Other info: Dynamic environment with opportunities to adapt and thrive.
- Why this job: Be a brand ambassador and make customers feel valued every day.
- Qualifications: Passion for food, resilience, and a team player attitude.
The predicted salary is between 11 - 12 € per hour.
Work Pattern: Sunday 10:15-18:45, Friday 15:30-22:00
Join M&S as a Customer Assistant in our Food section, where you'll be at the frontline of the UK’s fastest growing retailer. We’re not just looking for someone to fill shelves – we need down‑to‑earth colleagues who thrive under pressure, deliver five‑star service at pace, and embrace the transformation we’re driving.
We’re seeking passionate individuals who not only take pride in their knowledge of M&S Food products but are also ready to roll their sleeves up and go again, day in and day out, meeting strong customer demand head‑on. You’ll be a resilient and committed brand ambassador who’s ready to raise the bar by confidently recommending and selling our newest food products to our customers.
Through remarkable service you’ll make sure our customers feel truly valued every time they shop with us. At M&S, our customers don’t wait. You’ll thrive in a high‑pressure environment, staying sharp, fast, and focused when the store is at its busiest. You’ll go above and beyond to serve, sell, fill and help drive growth in sales.
Being digitally confident is essential. You’ll utilise our digital tools – such as the Sparks and our in‑store devices – to enhance the customer experience and ensure they get the products they want when they need them.
Being a team player is crucial. You’ll contribute to a positive, high‑energy environment, where everyone works hard and supports each other in delivering a seamless customer experience. Flexibility is also vital. You should be poised to work across various areas of the store, adapting to the changing demands of the retail environment. No two shifts will look the same – and you’ll embrace the challenge.
This is a frontline role, not for the faint‑hearted. But for those who are ready to roll up their sleeves, there’s huge opportunity. Are you ready for it? Take Your Marks and apply today.
Customer Assistant - Food - Aylesbury Broadfields Foodhall employer: Marks and Spencer
Joining M&S as a Customer Assistant in Aylesbury Broadfields Foodhall means becoming part of a dynamic team that values resilience, teamwork, and exceptional customer service. With a commitment to employee growth and a vibrant work culture, M&S offers opportunities for advancement while ensuring that every team member feels valued and supported. The fast-paced environment not only challenges you but also rewards your hard work with the chance to make a real impact on customer satisfaction and store success.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Assistant - Food - Aylesbury Broadfields Foodhall
✨Tip Number 1
Get to know M&S and its products inside out! Familiarise yourself with the latest food offerings and promotions. This way, when you chat with customers, you can confidently recommend items and show that you’re genuinely passionate about what we sell.
✨Tip Number 2
Practice your customer service skills! Think about how you would handle different scenarios in a busy store. Being able to stay calm under pressure and provide five-star service will set you apart from other candidates.
✨Tip Number 3
Show off your digital savvy! Familiarise yourself with tools like Sparks and in-store devices. Being comfortable with technology will help you enhance the customer experience and demonstrate that you’re ready for the fast-paced environment at M&S.
✨Tip Number 4
Be flexible and ready to adapt! Retail can be unpredictable, so being open to working in different areas of the store and taking on various tasks will show that you’re a team player who’s ready to tackle any challenge that comes your way.
We think you need these skills to ace Customer Assistant - Food - Aylesbury Broadfields Foodhall
Some tips for your application 🫡
Show Your Passion for Food:When you're writing your application, let us know why you love food and M&S products! Share any experiences you've had that showcase your enthusiasm for food and customer service. This will help us see your genuine interest in the role.
Highlight Your Team Spirit:We’re all about teamwork here at M&S, so make sure to mention any past experiences where you’ve worked well with others. Whether it’s in a previous job or a group project, showing us that you can collaborate effectively will definitely catch our eye.
Emphasise Your Resilience:This role can be fast-paced and challenging, so don’t shy away from sharing examples of how you’ve handled pressure in the past. We want to see that you can stay sharp and focused, even when things get hectic!
Apply Through Our Website:Make sure to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to navigate – just follow the prompts and you’ll be good to go!
How to prepare for a job interview at Marks and Spencer
✨Know Your Products
Before the interview, make sure you familiarise yourself with M&S Food products. Being able to discuss specific items and their features will show your passion and knowledge, which is key for a Customer Assistant role.
✨Demonstrate Your Resilience
Prepare examples from your past experiences where you've thrived under pressure. Share stories that highlight your ability to stay calm and focused during busy times, as this is crucial for the fast-paced environment at M&S.
✨Show Your Team Spirit
Think of instances where you've worked well in a team. Be ready to discuss how you support colleagues and contribute to a positive atmosphere, as teamwork is essential in delivering great customer service.
✨Embrace Digital Tools
Familiarise yourself with digital tools like Sparks and in-store devices. Be prepared to discuss how you would use these tools to enhance the customer experience, showing that you're digitally confident and ready to adapt.
