At a Glance
- Tasks: Deliver five-star service and assist customers in our vibrant Food section.
- Company: Join the renowned Marks and Spencer team in Ashford.
- Benefits: Flexible evening shifts, competitive pay, and a fun work atmosphere.
- Why this job: Be part of a dynamic team and enhance customer experiences daily.
- Qualifications: Resilience, digital confidence, and teamwork skills are essential.
The predicted salary is between 20000 - 25000 € per year.
Marks and Spencer is looking for a Customer Assistant in Ashford. You will ensure excellent customer service in our Food section, recommending new products and creating a valued shopping experience.
This role demands resilience, digital confidence, and adaptability as you will work closely with customers, meeting their needs during busy times. The ability to work as part of a team in a high-energy store environment is essential.
Join us and help drive growth while delivering outstanding service every day.
Food Frontline Associate — Evenings, Fast, Five-Star Service in Ashford employer: Marks and Spencer
Marks and Spencer is an excellent employer, offering a vibrant work culture that prioritises teamwork and customer satisfaction in the bustling Ashford location. Employees benefit from comprehensive training, opportunities for career advancement, and a commitment to work-life balance, making it a rewarding place to grow professionally while delivering five-star service to our valued customers.
StudySmarter Expert Advice🤫
We think this is how you could land Food Frontline Associate — Evenings, Fast, Five-Star Service in Ashford
✨Tip Number 1
Get to know the company! Research Marks and Spencer's values and their approach to customer service. This will help you tailor your conversation during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your people skills! Since you'll be working closely with customers, think about scenarios where you can demonstrate your resilience and adaptability. Role-playing with a friend can help you feel more confident when interacting with customers.
✨Tip Number 3
Show off your digital confidence! Familiarise yourself with any tech or systems used in retail environments. Being comfortable with technology can set you apart from other candidates and make you a valuable asset to the team.
✨Tip Number 4
Apply through our website! We encourage you to submit your application directly on our platform. It’s a great way to ensure your application gets noticed and shows your enthusiasm for joining the Marks and Spencer family.
We think you need these skills to ace Food Frontline Associate — Evenings, Fast, Five-Star Service in Ashford
Some tips for your application 🫡
Show Your Customer Service Skills:When writing your application, make sure to highlight any previous experience in customer service. We want to see how you’ve gone above and beyond to create a great shopping experience for customers.
Be Resilient and Adaptable:In your application, share examples of how you've handled busy or challenging situations. We value resilience and adaptability, so let us know how you thrive in high-energy environments!
Digital Confidence is Key:Since this role requires digital confidence, mention any relevant tech skills or experiences you have. Whether it’s using point-of-sale systems or managing online orders, we want to know you’re comfortable with technology.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Marks and Spencer
✨Know Your Products
Familiarise yourself with the food products that Marks and Spencer offers. Be ready to discuss your favourites and suggest new items to customers. This shows your enthusiasm for the role and helps you connect with the interviewers.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Think about times when you went above and beyond to help a customer, especially in busy situations. This will demonstrate your resilience and adaptability.
✨Teamwork is Key
Marks and Spencer values teamwork, so be ready to talk about your experiences working in a team. Share specific instances where you collaborated effectively with others to achieve a common goal, especially in a fast-paced environment.
✨Embrace Digital Confidence
Since digital skills are important for this role, brush up on any relevant technology or systems used in retail. Be prepared to discuss how you’ve used technology to enhance customer experiences or streamline processes in previous jobs.
