At a Glance
- Tasks: Support stock management and ensure the store runs smoothly behind the scenes.
- Company: Join the dynamic team at M&S, a leading retail brand.
- Benefits: Earn a competitive wage with an unsocial hours premium and flexible shifts.
- Other info: Perfect for those who thrive under pressure and enjoy physical work.
- Why this job: Get hands-on experience in a fast-paced environment while working with a supportive team.
- Qualifications: Must be 18+, with strong teamwork skills and digital confidence.
The predicted salary is between 12 - 15 £ per hour.
Under 18 Disclaimer: This role involves operating mechanical equipment as relevant to the job role and therefore we cannot consider applications from anyone under the age of 18. This is to comply with relevant health and safety legislation and to keep our colleagues safe in the workplace.
Work Pattern: Saturday 0400-1030, Sunday 0530-1200. Please note that the + £3.00 p/h unsocial premium is only added for any hours worked between 22:00-06:00.
Job Overview: Join our team at M&S as a Customer Assistant in Operations. It is a physically demanding, high‑intensity role that keeps our stores running like clockwork. If you’re ready to roll your sleeves up and work smart, this is the role for you.
Responsibilities:
- You’ll be responsible for stock, deliveries, and all the vital behind‑the‑scenes work that ensures the shop floor stays full, clean, and ready for customers.
- Keep the flow of products moving with urgency and accuracy.
- Adapt to changing demands, working across the wider store as needed.
- Use digital tools confidently to track deliveries and manage stock efficiently.
- Work as part of a team, supporting colleagues across the store.
- Adapt quickly to keep things moving from early morning deliveries to late stock shifts.
Eligibility and Key Requirements:
- Flexibility and the ability to work under pressure.
- Digital confidence and strong teamwork skills.
- Willingness to work early mornings, late evenings, and days as required.
Customer Assistant - Operations - Alnwick Foohall employer: Marks and Spencer
At M&S, we pride ourselves on being an excellent employer, offering a dynamic work environment where teamwork and adaptability are key. Our Alnwick Foohall location provides unique opportunities for personal growth and development, alongside competitive pay that includes an unsocial hours premium. Join us to be part of a supportive culture that values hard work and dedication, ensuring our stores run smoothly for our customers.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Assistant - Operations - Alnwick Foohall
✨Get to Know Your Local Scene
Retail is all about community, so don't underestimate the power of local connections. Pop into shops you're interested in, chat with staff, and ask if they have any openings. This personal touch could land you a part-time gig with ease!
✨Show Off Your Personality
Retail is a people business, and employers love genuine, enthusiastic candidates. When you're applying for part-time roles, showcase your customer service skills and personality during interviews. Be yourself, and don't be afraid to share your love for the products!
✨Utilise College or University Resources
If you're a student, check out your university’s career services. They often have links with local retailers looking for part-time staff. It's a great way to find positions that work around your studies while also building your CV!
✨Check Out Seasonal Opportunities
Retail often sees a surge during peak seasons like Christmas or summer sales. Keep your eyes peeled for temporary part-time roles during these times. Many companies, including Marks and Spencer, may even transition seasonal workers into permanent positions if you impress them!
We think you need these skills to ace Customer Assistant - Operations - Alnwick Foohall
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, we know that customer service is king! Make sure your CV highlights any experience you've got with face-to-face interactions. Include specific examples where you went above and beyond for a customer—this shows potential employers like Marks and Spencer that you're all about creating great shopping experiences.
Flexibility is Key!:For a part-time role, showcasing your availability is crucial. Make it clear in your application when you can work, especially if you have weekday and weekend flexibility. Retail can demand odd hours, so we want to see that you're ready to jump in when needed!
Forget the Fancy Formatting:While you want your CV to look good, in retail, clarity is more important than flashiness. Use simple formatting and bullet points to make your experiences stand out. Retail managers at Marks and Spencer will appreciate a straightforward CV that’s easy to skim through.
Craft a Genuine Cover Letter:When applying for a part-time retail position, your cover letter is your chance to shine! Share why you’re excited about Marks and Spencer and what you can bring to their team. Maybe you love their products or admire their customer service philosophy—let that passion come through!
How to prepare for a job interview at Marks and Spencer
✨Mastering Brand Knowledge
As we're heading into a part-time retail role at Marks and Spencer, it’s super crucial to know their brand inside out. Familiarise yourself with their products, customer service approach, and any current promotions. This way, you can engage genuinely in conversations and show that you’re already invested in their vibe.
✨Excellent Customer Scenarios
Prepare for customer service scenarios! Retail interviews often include role-play or situational questions. Think about how you'd handle different customer situations, from dealing with complaints to upselling products. We want to hear how you can keep your cool and keep the customer happy!
✨Tailoring Your Availability
Being part-time means flexibility is key! Be ready to discuss your availability honestly. Employers in retail love candidates who can adapt their schedules to peak hours. Show that you're keen to work evenings or weekends if it helps them out.
✨Show Off Your Team Spirit
Teamwork is essential in retail. Bring up experiences where you worked effectively in a team, whether it’s in previous jobs, school projects, or volunteering. We want to know how you can contribute to a positive team environment at Marks and Spencer!
