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- Tasks: Support store operations by managing stock and ensuring a smooth shopping experience.
- Company: Join the iconic M&S team with a focus on inclusivity and innovation.
- Benefits: Flexible working hours, training opportunities, and a supportive team environment.
- Why this job: Be the voice of our customers and make a real impact in retail.
- Qualifications: Strong communication skills and a commitment to excellent customer service.
- Other info: Embrace a dynamic role in a company leading the retail industry into a digital future.
The predicted salary is between 13000 - 16000 £ per year.
Overview
All the details
Join our team at M&S as a Administration Assistant where you\\\’ll play a vital role in keeping our store running smoothly behind the scenes. We\\\’re looking for hardworking individuals who take pride in ensuring our products are delivered, organised, and ready for our colleagues and customers.
Being digitally confident is essential. You\\\’ll use our in-store systems and tools to track deliveries, manage stock, and make sure our products are exactly where they need to be. Being a team player is crucial. You\\\’ll work closely with colleagues from across the store to ensure a smooth operation, supporting your team and helping to create an inclusive environment. Flexibility is also vital. You should be confident working across various operational tasks and be ready to adapt to the changing needs of the store.
Are you ready for it? Take your marks and get ready to apply.
Working Pattern
Saturday 06:00-10:00
Sunday 07:00-11:00
Purpose
To deliver a great shopping experience for our customers, we are looking for colleagues who put customers before tasks every time whilst championing and promoting our brilliant products. As the face of the business, you will be the voice of our customers helping us to continually improve.
Key Accountabilities
- Serve our customers efficiently, both on the shop floor and at service points
- Keep the store clean and tidy, ensuring that our shelves are always stocked with product
- Monitor and deliver on the daily sales targets, priorities, promotions and selling opportunities
- Proactively engage with customers to understand their needs, make recommendations and deliver remarkable service throughout their visit to store
- Build expert product knowledge to sell and recommend our products and services
- We\\\’ll give you the training to utilise all digital tools and communication channels to deliver for the customer every time
Key Capabilities
- High levels of customer service
- Committed to delivering excellent work with great attention to detail
- Open to and acts upon feedback, asking for this regularly
- Takes accountability for planning and managing own workload efficiently
- Strong communication skills
- Adaptable to changing situations
- Builds positive relationships by being a good listener
- Good level of digital capability
Everyone\\\’s Welcome
M&S is ready to push boundaries to lead the retail industry into a greener, speedier, more inspiring digital era. That\\\’s why we\\\’re revolutionising how we work and offering our most exciting opportunities yet. There\\\’s never been a better time to be part of our team. Marks & Spencer aims to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make an immediate impact.
We are committed to an active Inclusion, Diversity and Equal Opportunities Policy, which starts with our recruitment and selection process, and we are happy to talk flexible working.
If you consider yourself to require reasonable adjustments to any part of our recruitment process, we invite you to share those requirements with us when completing your application. We will make every effort to ensure your needs are met to provide a fair and transparent process of assessment.
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Administration Assistant - Pinchington Lane Newbury employer: Marks and Spencer
Contact Detail:
Marks and Spencer Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Administration Assistant - Pinchington Lane Newbury
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on M&S. Understand their values, products, and what makes them tick. This will help you tailor your answers and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your skills match the job description, especially around customer service and teamwork. The more comfortable you are, the better you'll perform!
✨Tip Number 3
Dress the part! Even if it’s just an admin role, looking smart and professional can make a great first impression. It shows you take the opportunity seriously and are ready to represent M&S well.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows appreciation for the opportunity and keeps you fresh in their minds. Plus, it’s a chance to reiterate your enthusiasm for the role!
We think you need these skills to ace Administration Assistant - Pinchington Lane Newbury
Some tips for your application 🫡
Show Your Digital Skills: Since being digitally confident is key for this role, make sure to highlight any experience you have with digital tools and systems in your application. We want to see how you can use technology to keep things running smoothly!
Emphasise Teamwork: This position is all about working closely with others, so don’t forget to mention your teamwork skills. Share examples of how you've collaborated with colleagues in the past to create a positive work environment. We love team players!
Be Flexible: Flexibility is crucial for this role, so let us know how you adapt to changing situations. Whether it’s juggling tasks or stepping in where needed, we want to hear about your ability to handle various operational challenges.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way to ensure your application gets to us quickly and efficiently. We can’t wait to see what you bring to the table!
How to prepare for a job interview at Marks and Spencer
✨Know Your Role
Before the interview, make sure you understand the key responsibilities of an Administration Assistant at M&S. Familiarise yourself with their focus on customer service and teamwork, as well as the importance of being digitally confident. This will help you tailor your answers to show how you fit into their vision.
✨Showcase Your Flexibility
During the interview, be ready to discuss examples of how you've adapted to changing situations in previous roles. M&S values flexibility, so share specific instances where you successfully managed multiple tasks or adjusted to new challenges. This will demonstrate your ability to thrive in a dynamic environment.
✨Highlight Teamwork Skills
Since this role involves working closely with colleagues, emphasise your experience in team settings. Talk about how you’ve supported your teammates in the past and contributed to creating an inclusive atmosphere. M&S is looking for someone who can build positive relationships, so make sure to convey that.
✨Prepare Questions
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful queries about the team dynamics, training opportunities, or how M&S is pushing boundaries in the retail industry. This shows your genuine interest in the role and the company, making you stand out as a candidate.