At a Glance
- Tasks: Lead the team on the shop floor, ensuring operational excellence and high standards.
- Company: M&S is committed to reshaping stores for the next generation of customers.
- Benefits: Enjoy a culture where people feel valued, developed, and excited to grow.
- Other info: Candidates should be confident in using data to drive commercial results.
- Why this job: This role offers the chance to inspire a motivated, multiskilled team in a fast-paced environment.
- Qualifications: Proven experience in leading teams in retail or customer-focused environments is essential.
The predicted salary is between 30000 - 40000 £ per year.
Join M&S as a Team Manager in Operations, where you'll lead from the front and play a critical role in reshaping our stores for the next generation of customers. This isn't a back-office leadership role. You'll be on the shop floor, setting the pace, raising standards, and inspiring your team to deliver standout style, sharp service, and strong commercial results, even when the pressure is on.
We're looking for confident, people-first leaders who thrive in fast-moving environments, make bold decisions, and know how to bring the best out of others.
- A motivated, multiskilled team who feel supported, challenged and proud of what they deliver
- Clear ownership of standards, safety, availability and operational excellence
- Strong commercial results driven by insight, pace and great leadership
- A culture where people feel valued, developed and excited to grow with M&S
- Proven experience leading teams in a fast-paced retail or customer-focused environment
- Strong commercial awareness with the confidence to use data and insight to drive results
- The ability to coach, develop and performance-manage with clarity and empathy
- Confidence having constructive, sometimes difficult conversations
- A resilient, adaptable mindset with the energy to lead through change
- Digital confidence and a willingness to embrace new ways of working
- A natural role model for great service, inclusion and M&S behaviours
This is a role for leaders who don't stand still. Who raise the bar, back their people, and take real pride in delivering results the right way. Are you ready for it? Take Your Marks and apply today.
Team Manager in Operations in Worcester employer: Marks and Spencer plc (UK)
M&S offers a dynamic work environment in retail, focusing on operational excellence and team development. Located in the UK, the company values leaders who inspire and support their teams. Join a culture that prioritises growth and inclusion.
Contact Details:
Marks and Spencer plc (UK) Recruitment Team
