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For Companies At a Glance
- Tasks: Lead and inspire a dynamic team to drive sales and enhance customer service.
- Company: Join Marks & Spencer, a forward-thinking retail leader transforming the industry.
- Benefits: Enjoy 20% discount, competitive holidays, and amazing perks for your wellbeing.
- Why this job: Be part of a change-making team in a flexible, inclusive environment.
- Qualifications: Proven leadership skills and digital confidence are essential.
- Other info: Great career progression opportunities and support for personal development.
The predicted salary is between 28800 - 43200 £ per year.
Our Team Managers are responsible for leading the majority of our colleague population and are integral to the in‑store team. Your role is to help our people be the best they can be, to assist in driving sales, commerciality and service standards within your store. One of the requirements for this role is flexibility to work across various departments. This in return provides a strong grounding across all elements of our business and therefore supports with career progression in the future.
We have a flexible / hybrid approach – talk to us about part‑time or job‑share opportunities in this role; if it’s meaningful to you, it’s important to us. We are ambitious about the future of retail. We’re disrupting, innovating and leading the industry into a more conscientious, inspiring digital era. We’re transforming how we work together and offering our most exciting opportunities yet. Marks & Spencer strives to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make change happen. We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best. We support each other and work together to win together.
If you feel you would benefit from any support or reasonable adjustments during any stage of the recruitment process, please don’t hesitate to let us know when completing your application. This information will be picked up by our team, so we can try and put steps in place to help you be at your best through this process.
Key Requirements- A proven leadership track record and the ability to lead effectively through ambiguity.
- Being digitally confident; having an understanding of systems and the ability to exploit them.
- Comfortable having difficult conversations and able to get effective resolutions with both colleagues and line managers.
- Ability to juggle a number of priorities whilst still maintaining an excellent standard and working at pace.
- Demonstrate flexibility and resourcefulness to change and the ability to lead teams through change with a growth mentality.
- 20% colleague discount across all M&S products and many of our third‑party brands for you and a member of your household.
- Competitive holiday entitlement with the potential to buy extra holiday days.
- Discretionary bonus schemes awarded based on how you achieve your personal objectives and our performance as a business.
- A generous Defined Contribution Pension Scheme and Life Assurance.
- A dedicated welcome to our teams with a tailored induction and a wide range of training programmes to develop your skills.
- Amazing perks and discounts via our M&S Choices portal to maximise your financial and personal wellbeing.
- Industry‑leading parental, adoption and neonatal policies, providing support and flexibility for your family.
- Access to a fantastic range of wellbeing support for all colleagues including access to our 24/7 Virtual GP and PAM Assist to support you and your family.
- A charity volunteer day to support a charity or cause you’re passionate about through a dedicated day away from work.
- Driving a selling culture within your team.
- Consistently raising performance and capability of the team to support developing internal talent.
- Utilising and exploiting data to support with operational decisions.
- Implementing a continuous improvement mentality within the team and working in partnership with the wider team.
- Energising your team to deliver first‑class customer service within a fast‑paced environment.
Team Manager - Southampton Area employer: Marks and Spencer plc (UK)
Contact Detail:
Marks and Spencer plc (UK) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Manager - Southampton Area
✨Tip Number 1
Get to know the company culture! Before your interview, spend some time researching Marks & Spencer's values and mission. This will help you align your answers with what they care about, showing that you're not just a good fit for the role, but for the team too.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your leadership experience can drive sales and improve service standards, as these are key for the Team Manager role.
✨Tip Number 3
Be ready to share examples! Think of specific situations where you've led teams through change or resolved conflicts. Use the STAR method (Situation, Task, Action, Result) to structure your responses and make them impactful.
✨Tip Number 4
Don’t forget to ask questions! At the end of your interview, have a few thoughtful questions prepared. This shows your interest in the role and helps you gauge if the company is the right fit for you. And remember, apply through our website for the best chance!
We think you need these skills to ace Team Manager - Southampton Area
Some tips for your application 🫡
Show Your Leadership Skills: When you're writing your application, make sure to highlight your leadership experience. We want to see how you've led teams in the past and how you can inspire others to achieve their best.
Be Digitally Savvy: Since we're all about innovation, it's crucial to demonstrate your digital confidence. Mention any systems or tools you've used that could help us drive sales and improve service standards.
Flexibility is Key: We love a candidate who can adapt! In your application, share examples of how you've successfully navigated change and led teams through it. This shows us you're ready for the dynamic retail environment.
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Plus, we’re here to support you throughout the process!
How to prepare for a job interview at Marks and Spencer plc (UK)
✨Show Your Leadership Skills
Make sure to highlight your leadership experience during the interview. Share specific examples of how you've successfully led teams through challenges and ambiguity, as this role requires a proven track record in leadership.
✨Demonstrate Digital Confidence
Since being digitally confident is key for this position, prepare to discuss your familiarity with various systems and how you've used data to make operational decisions. Bring examples of how you've exploited technology to improve team performance.
✨Prepare for Tough Conversations
This role involves having difficult conversations, so think about times when you've had to resolve conflicts or address performance issues. Be ready to explain your approach and how you achieved effective resolutions with colleagues and managers.
✨Emphasise Flexibility and Resourcefulness
The ability to juggle multiple priorities is crucial. Prepare to discuss situations where you've demonstrated flexibility and resourcefulness, especially in fast-paced environments. Show how you can lead teams through change with a positive, growth-oriented mindset.
