Service Configuration Lead: CMDB, Service Mapping & ITIL 4 in Salford

Service Configuration Lead: CMDB, Service Mapping & ITIL 4 in Salford

Salford Full-Time On-site
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Marks & Spencer plc (UK) is seeking a Service Configuration Manager to govern and mature the CMS/CMDB, aligning with ITIL 4 practices. You will lead governance, data quality, service mapping and discovery efforts across the D&T estate, working with Engineering, Product Owners and Asset management to drive operational excellence and risk reduction.

The role emphasizes stakeholder management, leadership and the ability to provide executive insights.

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Service Configuration Lead: CMDB, Service Mapping & ITIL 4 in Salford employer: Marks and Spencer plc (UK)

Marks and Spencer plc is an exceptional employer, offering a vibrant work culture that thrives on teamwork and collaboration. Located in Kingston upon Thames, employees benefit from a dynamic retail environment where they can grow their skills in fashion and customer service while enjoying opportunities for personal development and career advancement. With a commitment to providing a remarkable shopping experience, Marks and Spencer fosters a supportive atmosphere that values passion and adaptability.

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Contact Details:

Marks and Spencer plc (UK) Recruitment Team