At a Glance
- Tasks: Deliver style advice and five-star service in Fashion, Home & Beauty.
- Company: Join the iconic M&S team with a focus on fashion and customer experience.
- Benefits: Flexible hours, dynamic work environment, and opportunities for personal growth.
- Other info: Work in a vibrant team and embrace M&S's digital transformation.
- Why this job: Be a brand ambassador and make a real impact on customer satisfaction.
- Qualifications: Passion for fashion and excellent communication skills.
The predicted salary is between 20000 - 25000 £ per year.
Customer Assistant – Fashion, Home & Beauty – Brotherhood, Peterborough
Job description
Join M&S as a Customer Assistant in our Fashion, Home & Beauty section, where you will play a vital frontline role in delivering style advice and five‑star service.
You will work in a high‑demand environment, using digital tools such as the Sparks App and in‑store devices to enhance the customer experience and accelerate M&S’s digital transformation.
Work Pattern
Wednesday, Thursday, Friday, Saturday 16:30–20:30
Key Responsibilities
- Deliver style advice and service that drives sales and promotes the latest fashion items.
- Act as a resilient and confident brand ambassador for M&S, presenting products to customers.
- Operate efficiently under pressure, balancing speed and accuracy while maintaining store standards.
- Utilise digital tools (Sparks App, in‑store devices) to support customers and advance M&S’s new digital initiatives.
- Maintain a positive store environment, supporting teamwork and shared purpose.
- Adapt quickly to store needs, showing flexibility and readiness to meet daily challenges.
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Contact Details:
Marks and Spencer plc (UK) Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Customer Assistant - Fashion, Home And Beauty in Peterborough
✨Get Hands-On with the Fashion Community
Dive into local fashion events, markets, and pop-ups when you’re hunting for that part-time gig! Trust us, making connections directly within the fashion community can open doors you didn’t even know existed, plus it shows your commitment to the industry.
✨Show Off Your Creative Side
Create an Instagram or blog dedicated to your fashion insights or personal styles. This isn't just for personal branding but also a way to catch the eye of brands like Marks and Spencer plc (UK) when they’re looking for part-time talent. It’s all about visibility!
✨Leverage Your Student Networks
If you're at uni, don’t underestimate the power of your career services and fashion societies. They often have exclusive partnerships with local brands and can get you interviews or insights about part-time roles before they hit the mainstream job boards.
✨Apply Directly and Get Noticed
Always look to apply directly through websites like Marks and Spencer plc (UK) instead of just relying on job boards. Show that you're keen by reaching out directly with a quick note expressing your interest in their brand and any potential part-time openings.
We think you need these skills to ace Customer Assistant - Fashion, Home And Beauty in Peterborough
Some tips for your application 🫡
Show Off Your Personal Style:In the fashion-apparel industry, it’s all about expressing your unique sense of style. Make sure your CV reflects your fashion knowledge and personal aesthetic. Consider adding links to your social media style accounts or any fashion blogs you've contributed to – this gives us a taste of your fashion sense and creativity!
Highlight Relevant Experience:When applying for a part-time role in fashion, highlight your relevant experience in retail or any fashion-related jobs. Focus on customer service skills and your ability to work in a fast-paced environment. If you’ve taken courses or have certifications related to fashion or merchandising, don’t forget to mention those too!
Guarantee Flexibility in Your Application:As this is a part-time position, we really need to see your availability right off the bat. Make it easy for us by including a clear section in your CV or cover letter outlining when you can work, as well as any commitments you might have. This helps us understand your fit for the role immediately!
Craft a Passionate Cover Letter:Your cover letter is your chance to shine! Share why you're passionate about fashion and how you can contribute to our team at Marks and Spencer plc (UK). Talk about any current fashion trends you love or brands that inspire you, and tie this back to the role. We love to see enthusiasm and a keen interest in the industry!
How to prepare for a job interview at Marks and Spencer plc (UK)
✨Show Off Your Style Knowledge
In fashion, it's all about showcasing your awareness of current trends and styles. Brush up on the latest collections and buzzworthy designers, and be ready to discuss why you love them or how they influence your style. This helps us connect with you on a personal level and see how you fit into Marks and Spencer plc (UK)'s vibe!
✨Bring Your Portfolio to Life
If you've got a portfolio—whether it’s mood boards, sketches, or even snapshots of your style development—make sure to bring it along. Talk us through your creative process! As we're eyeing a part-time role, we want to see your passion and how you can contribute to our team even in a flexible capacity.
✨Prepare for a Practical Assessment
Depending on the role, you might be asked to demonstrate your fashion sense through a practical task—like styling an outfit or merchandising a small display. Don't forget to prep some popular looks and practice your presentation. It’s a chance to show how you think on your feet and bring your fashion ideas to life!
✨Express Your Availability and Flexibility
Being part-time means we need someone who can fit into our schedule seamlessly. Be upfront about your availability, but also highlight your eagerness to adapt and grow within Marks and Spencer plc (UK). This shows not only your commitment but also your understanding of the dynamic nature of retail hours.
