Merchandiser - International

Merchandiser - International

Full-Time No working from home possible
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This dynamic role supports planning, forecasting, and in season trading activity that drives sales and optimises stock performance across every channel. Ownership of key planning tools and data insights helps identify risks, unlock opportunities, and influence cross functional partners. The Junior Merchandiser champions efficient ways of working, strengthens capacity planning, and contributes to best in class merchandising practices, while role modelling collaborative behaviours and guiding junior team members to ensure seamless delivery of the commercial plan. This role is perfect role for someone who excels in analysing complex data, forecasting demand, and turning insight into clear commercial actions. Advanced in merchandising systems such as Merchandise Financial Planning (MFP), Weekly Stock, Sales and Intake (WSSI), Open to Buy (OTB), and reporting dashboards, they use retail KPIs to optimise sales, protect margin, and support in season trading. With strong cross functional collaboration and confident communication, to influence decisions, drive aligned outcomes, and keep the critical path on track! NB This is a full-time role and is based at our Paddington Support Office a minimum of three days a week

  • Maintain and continuously re forecast the WSSI using channel led metrics, ensuring visibility of performance across all channels and identifying clear risks and opportunities, under the guidance of the Merchandiser
  • Manage the Business Unit (BU) /department retail sales budget, using MFP and other planning tools to generate an OTB that you own and are accountable for delivering in line with the commercial plan
  • Analyse forward seasonal buys, working closely with partnership teams to challenge and influence channels with the Merchandiser to optimise trade and maximise sales
  • Drive the weekly trade with consistency and discipline, using data-driven insights to identify risks, highlight opportunities, and recommend required actions
  • Champion efficient ways of working, supporting process consistency across merchandising teams and guiding Assistant Merchandisers where needed
  • Advanced numerical and analytical capability, with the ability to interpret complex datasets, forecast demand, evaluate trading performance, and translate insights into clear commercial actions.
  • Strong cross functional collaboration skills, building productive relationships with channel teams, Buying, and FH&B partners to influence decisions and drive aligned commercial outcomes.
  • Clear, confident, and persuasive communication style, able to present insights, recommend actions, and motivate others while adapting messaging to different audiences.
  • Proficient use of merchandising and planning systems, confidently navigating tools such as MFP, WSSI, OTB, and reporting dashboards to support accurate planning and in season management.
  • Robust understanding of key retail Key Performance Metrics (KPI's) (e.g., sell through, intake, terminal stock, margin, rate of sale) and the ability to use these metrics to optimise sales, protect profit, and shape future seasonal planning within the BU
  • Working at M&S means being part of something bigger - helping to deliver quality, value and service to millions of customers every day. We're inclusive, fast-moving and always evolving, with a strong sense of purpose and a focus on doing the right thing.

Here are just a few of the benefits that make working here even more rewarding:

  • 20% colleague discount on all M&S products and many third-party brands for you and someone in your household, available once you've completed your probation
  • Competitive holiday allowance with the option to buy more
  • Strong pension and life assurance to help plan for the future
  • Tailored induction and training to support your development from day one
  • Exclusive perks and savings through our M&S Choices portal
  • Market-leading family policies, including parental, adoption and neonatal leave
  • 24/7 wellbeing support, including virtual GP access and mental health services
  • One paid volunteer day a year to support a cause that matters to you

Everyone's welcome We are ambitious about the future of retail. We're reinventing, innovating and leading the industry into a more conscientious, inspiring digital era. We're redefining how we work together and offering our most exciting opportunities yet. Marks & Spencer strives to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make change happen. We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best. We support each other and work together to win together. If you feel you'd benefit from any support or reasonable adjustments during any stage of the recruitment process, please don't hesitate to let us know when completing your application. This information will be picked up by our team, so we can try and put steps in place to help you be at your best through this process.

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Merchandiser - International employer: Marks and Spencer plc (UK)

Marks and Spencer plc is an exceptional employer, offering a vibrant work culture that thrives on teamwork and collaboration. Located in Kingston upon Thames, employees benefit from a dynamic retail environment where they can grow their skills in fashion and customer service while enjoying opportunities for personal development and career advancement. With a commitment to providing a remarkable shopping experience, Marks and Spencer fosters a supportive atmosphere that values passion and adaptability.

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Contact Details:

Marks and Spencer plc (UK) Recruitment Team