Customer Assistant - Cafe in Ewell

Customer Assistant - Cafe in Ewell

Ewell Full-Time 12 - 13 £ / hour (est.) No working from home possible
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At a Glance

  • Tasks: Deliver five-star service in a fast-paced café environment while managing orders efficiently.
  • Company: Join the vibrant M&S Café team, the heart of our store.
  • Benefits: Enjoy competitive pay, flexible hours, and a fun work atmosphere.
  • Other info: Great opportunity for teamwork and personal growth in a bustling café setting.
  • Why this job: Be part of a dynamic team and make customers' days brighter with great food and service.
  • Qualifications: Must be digitally savvy and able to thrive under pressure.

The predicted salary is between 12 - 13 £ per hour.

Working Pattern

Tuesday 09:30-17:30 Wednesday 09:30-17:30 Thursday 09:30-17:30 Friday 09:30-17:30 Saturday 09:30-17:30

Role Overview

Join our team in the M&S Café - the heart of our store and a place where customers come to recharge.

This is a hands‑on, high‑pressure role for those who can handle pace, stay calm under pressure, and still deliver warm, five‑star service.

You'll be a brand ambassador, making great food and drink recommendations while ensuring the café operates smoothly, even during the busiest periods.

Being digitally confident is essential.

You'll use our tools to take and fulfil orders fast, keeping customers moving and satisfied.

Efficiency and effectiveness are key aspects of your role.

You'll maintain impeccable food safety standards while juggling orders and queues.

At M&S, our customers don't wait.

You'll be fast and relentlessly focused on delivering quality under pressure while focusing on delivering five‑star service.

Teamwork matters.

You'll support colleagues and contribute to a high‑performance culture that meets customer needs - no matter how hectic it gets.

Flexibility is also vital.

You'll adapt quickly, working where needed with pace.

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Customer Assistant - Cafe in Ewell employer: Marks and Spencer plc (UK)

Marks and Spencer plc is an exceptional employer, offering a vibrant work culture that thrives on teamwork and collaboration. Located in Kingston upon Thames, employees benefit from a dynamic retail environment where they can grow their skills in fashion and customer service while enjoying opportunities for personal development and career advancement. With a commitment to providing a remarkable shopping experience, Marks and Spencer fosters a supportive atmosphere that values passion and adaptability.

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Contact Details:

Marks and Spencer plc (UK) Recruitment Team

We think you need these skills to ace Customer Assistant - Cafe in Ewell

Communication Skills
Adaptability
Problem-Solving Skills
Attention to Detail
Time Management
Teamwork
Customer Service