At a Glance
- Tasks: Deliver five-star service, fill shelves, and support sales growth in a fast-paced environment.
- Company: Join M&S, the UK's fastest-growing retailer with a vibrant team culture.
- Benefits: Competitive pay plus an extra £3.00 per hour for unsocial hours.
- Other info: Flexible early morning shifts with opportunities for growth.
- Why this job: Be part of a dynamic team and make a real impact on customer experience.
- Qualifications: Strong customer service skills and ability to thrive under pressure.
Location: Epsom, Surrey, UK
Job Type: Permanent, Part time
Availability: Early morning shifts – see Working Pattern below.
Working Pattern:
- Sunday 07:00–11:00
- Monday 05:00–09:00
- Tuesday 05:00–09:00
- Saturday 05:00–09:00
Role Overview:
Join M&S as a Customer Assistant on the front line of the UK's fastest-growing retailer. Your focus will be on delivering five‑star service at pace, filling shelves, recommending products, and supporting sales growth.
Key Responsibilities:
- Deliver outstanding customer service, providing style advice and product recommendations.
- Maintain store presentation, replenish stock and operate digital tools such as the Sparks App.
- Keep the store clean and organised while adhering to health & safety standards.
- Support teammates and contribute to a high‑energy, collaborative environment.
- Adapt to changing store demands across various areas and shifts.
Requirements:
- Strong customer service skills and ability to work quickly under pressure.
- Comfortable using digital devices and retail software.
- Team‑player attitude and willingness to take on a variety of roles.
- Reliable attendance and flexibility to work the listed early‑morning shift pattern.
Benefits:
Competitive hourly rate with an unsocial premium of £3.00 per hour for hours worked between 22:00‑06:00.
Customer Assistant in Ewell employer: Marks and Spencer plc (UK)
Marks and Spencer plc is an exceptional employer, offering a vibrant work culture that thrives on teamwork and collaboration. Located in Kingston upon Thames, employees benefit from a dynamic retail environment where they can grow their skills in fashion and customer service while enjoying opportunities for personal development and career advancement. With a commitment to providing a remarkable shopping experience, Marks and Spencer fosters a supportive atmosphere that values passion and adaptability.
Contact Details:
Marks and Spencer plc (UK) Recruitment Team
