Customer Data Solution Architect

Customer Data Solution Architect

Full-Time 60000 - 80000 £ / year (est.) No working from home possible
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At a Glance

  • Tasks: Design and implement innovative Customer data solutions in a dynamic retail environment.
  • Company: Join a leading retail brand committed to diversity and collaboration.
  • Benefits: Enjoy discounts, competitive holidays, bonuses, and extensive wellbeing support.
  • Other info: Opportunities for personal growth and a supportive team culture.
  • Why this job: Shape the future of customer data and drive impactful business outcomes.
  • Qualifications: Expertise in customer data architecture and strong communication skills required.

The predicted salary is between 60000 - 80000 £ per year.

We are seeking an experienced Data Solutions Architect with deep expertise in designing and specifying Customer data solutions in a Retail environment. Collaboration will be key as you propose and socialize target and transition states for Customer data mastering, management, and consumption. You will propose technologies and solutions that deliver measurable business outcomes, such as improved personalization, enhanced data quality, and accelerated analytics capabilities. You will also oversee the design of customer-related data solutions to ensure strategic alignment. Your coverage will include the systems and processes that master, conform, manage and assure our customer data, as well as the systems that derive value from our data.

Who You Are

  • An expert in designing secure, scalable, and high-performing Customer data solutions for Retail, ensuring trusted and consistent data across all channels.
  • A leader in Customer data architecture, confident in driving initiatives for identity resolution, master data management, and integration strategies that enable personalization and analytics.
  • Highly knowledgeable about modern data platforms, including data lakes and lakehouses, and their role in delivering advanced Customer insights.
  • Detail-oriented and strategic, able to create design artefacts, define Key Design Principles (KDPs) and Key Design Decisions (KDDs), and review solutions for architectural alignment.
  • An excellent communicator and collaborator, skilled at presenting solution proposals to senior stakeholders and engaging cross-functional teams effectively.

What You Will Do

  • Build strong, collaborative relationships with stakeholders across Customer-focused initiatives, ensuring alignment and shared understanding of data strategies.
  • Provide thought leadership on Customer data architecture, shaping solutions that deliver consistent, trusted Customer data across all channels.
  • Design, maintain and review artefacts for Customer data solutions, enabling engineering teams to build effectively or integrate acquired solutions.
  • Review Customer data solutions for compliance with design principles and functional/non-functional requirements, recommending changes where necessary.
  • Stay ahead of industry trends in Customer data technologies and Retail data strategies, applying insights to improve personalization and analytics capabilities.

Benefits

  • After completing your probationary period, you'll receive a 20% colleague discount across all M&S products and many of our third-party brands for you and a member of your household.
  • Competitive holiday entitlement with the potential to buy extra holiday days.
  • Discretionary bonus schemes awarded based on how you achieve your personal objectives and our performance as a business.
  • A generous Defined Contribution Pension Scheme and Life Assurance.
  • A dedicated welcome to our teams with a tailored induction and a wide range of training programmes to develop your skills.
  • Amazing perks and discounts via our M&S Choices portal to maximise your financial and personal wellbeing.
  • Industry-leading parental, adoption and neonatal policies, providing support and flexibility for your family.
  • Access to a fantastic range of wellbeing support for all colleagues including access to our 24/7 Virtual GP and PAM Assist to support you and your family.
  • A charity volunteer day to support a charity or cause you’re passionate about through a dedicated day away from work.

We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best. We support each other and work together to win together. If you feel you'd benefit from any support or reasonable adjustments during any stage of the recruitment process, please don't hesitate to let us know when completing your application. This information will be picked up by our team, so we can try and put steps in place to help you be at your best through this process.

Customer Data Solution Architect employer: Marks and Spencer plc (UK)

As a Customer Data Solution Architect at M&S, you will thrive in a collaborative and innovative environment that prioritises employee growth and well-being. With competitive benefits including a generous pension scheme, extensive training programmes, and a commitment to diversity, M&S fosters a culture where your contributions are valued and rewarded. Enjoy unique perks like a 20% discount on products and a charity volunteer day, all while working in a dynamic retail setting that champions personal and professional development.

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Contact Details:

Marks and Spencer plc (UK) Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Customer Data Solution Architect

Tip Number 1

Network like a pro! Reach out to folks in the industry, especially those who work at companies you're eyeing. A friendly chat can open doors and give you insider info on what they're really looking for.

Tip Number 2

Show off your skills in real-time! If you get the chance, suggest a quick presentation or a case study during interviews. This way, you can demonstrate your expertise in Customer data solutions and how you can drive value.

Tip Number 3

Be ready to discuss industry trends! Brush up on the latest in Customer data technologies and Retail strategies. This shows you're not just knowledgeable but also passionate about staying ahead in the game.

Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.

We think you need these skills to ace Customer Data Solution Architect

Customer Data Architecture
Data Solutions Design
Master Data Management
Identity Resolution
Integration Strategies
Data Lakes
Lakehouses

Some tips for your application 🫡

Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience in Customer data solutions, especially in a Retail context. We want to see how your skills align with the job description, so don’t hold back on showcasing your relevant projects!

Showcase Your Collaboration Skills:Since collaboration is key for this role, include examples of how you've worked with stakeholders or cross-functional teams in the past. We love to see how you’ve built strong relationships and driven initiatives together!

Highlight Your Technical Expertise:Don’t forget to mention your knowledge of modern data platforms like data lakes and lakehouses. We’re looking for someone who can propose technologies that deliver measurable outcomes, so be specific about your technical skills and experiences.

Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!

How to prepare for a job interview at Marks and Spencer plc (UK)

Know Your Data Inside Out

Before the interview, dive deep into the specifics of customer data solutions in a retail context. Familiarise yourself with key concepts like master data management and identity resolution. Being able to discuss these topics confidently will show that you’re not just knowledgeable but also passionate about the role.

Showcase Your Collaboration Skills

Since collaboration is key for this position, prepare examples of how you've successfully worked with cross-functional teams in the past. Think about specific projects where your communication and teamwork led to successful outcomes, especially in data architecture or analytics.

Present Solutions Like a Pro

Practice presenting your ideas clearly and concisely. You might be asked to propose a solution during the interview, so prepare a few scenarios where you can demonstrate your thought leadership in customer data architecture. Use visuals if possible to make your proposals more engaging.

Stay Ahead of Industry Trends

Research the latest trends in customer data technologies and retail strategies. Be ready to discuss how these trends could impact the company and suggest innovative ways to leverage them. This shows that you’re proactive and committed to continuous learning in your field.