At a Glance
- Tasks: Deliver exceptional customer service and promote our fantastic food products.
- Company: Join a leading retailer known for its commitment to quality and customer satisfaction.
- Benefits: Flexible working hours, competitive pay, and a supportive team environment.
- Other info: Great opportunity for personal growth in a dynamic retail setting.
- Why this job: Be the face of our brand and make customers feel valued every day.
- Qualifications: Strong communication skills and a passion for customer service.
To deliver a great shopping experience for our customers, we are looking for colleagues who put customers before tasks every time whilst championing and promoting our brilliant products. As the face of the business, you will be the voice of our customers helping us to continually improve.
Responsibilities include:
- Serve our customers efficiently, both on the shop floor and at service points
- Keep the store clean and tidy, ensuring that our shelves are always stocked with product
- Monitor and deliver on the daily sales targets, priorities, promotions and selling opportunities
- Proactively engage with customers to understand their needs, make recommendations and deliver remarkable service throughout their visit to store
- Build expert product knowledge to sell and recommend our products and services
- Utilise all digital tools and communication channels to deliver for the customer every time
We are looking for a brand ambassador who is ready to recommend our newest Food products and make sure our customers feel truly valued every time they shop with us.
Requirements:
- High levels of customer service
- Committed to delivering excellent work with great attention to detail
- Open to and acts upon feedback, asking for this regularly
- Takes accountability for planning and managing own workload efficiently
- Strong communication skills
- Adaptable to changing situations
- Builds positive relationships by being a good listener
- Good level of digital capability
M&S is committed to an active Inclusion, Diversity and Equal Opportunities Policy, which starts with our recruitment and selection process. We are happy to talk flexible working and make every effort to ensure your needs are met to provide a fair and transparent process of assessment.
Working Hours:
Sunday 04:00 - 12:00
Monday 04:00 - 09:00
Saturday 04:00 - 09:00
Important Note: This job role involves working early mornings and we cannot consider applications from anyone under the age of 18, to comply with relevant health and safety legislation and keep our colleagues safe in the workplace.
Customer Assistant - Food - Bognor Regis employer: Marks and Spencer plc (UK)
At M&S, we pride ourselves on being an exceptional employer, offering a vibrant work culture that prioritises customer service and employee development. Located in Bognor Regis, our team enjoys flexible working arrangements, comprehensive training programmes, and the opportunity to engage with a diverse customer base while promoting our high-quality food products. Join us to be part of a supportive environment where your contributions are valued and recognised.
Contact Details:
Marks and Spencer plc (UK) Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Customer Assistant - Food - Bognor Regis
✨Get Involved in Local Events
Check out foodie festivals, farmers' markets, and local fairs in your area. These are perfect opportunities to meet restaurant owners and managers face-to-face, and they often look for part-time help during busy seasons.
✨Join Hospitality Groups
Connect with local hospitality groups on social media platforms like Facebook or Instagram. These communities frequently post about part-time job openings that aren’t advertised elsewhere, plus it’s a great way to engage with the food scene in your area!
✨Show Up in Person
For part-time roles in the hospitality sector, don't underestimate the power of a walk-in. Grab your best smile and pop into local cafés or restaurants with your CV in hand. It shows initiative and can really make you stand out!
✨Apply Through Our Website!
Don’t forget to check out the openings at Marks and Spencer plc (UK) and apply directly through our website! We love seeing friendly faces and you’ll be surprised how many part-time roles pop up that may not be listed on job boards.
We think you need these skills to ace Customer Assistant - Food - Bognor Regis
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality and food service industry, showcasing your customer service experience is key. Be sure to highlight relevant roles in your CV or cover letter where you’ve directly engaged with customers—this could be from previous waitressing, barista jobs, or any roles that involved teamwork and communication. You want to convince us at Marks and Spencer plc (UK) that you can keep it cool under pressure!
Certifications Matter:If you’ve got any hospitality-related certifications—like food safety or first aid—definitely mention those! Including these credentials can set you apart from other applicants. It shows us that you're serious about the health and safety standards we maintain here at Marks and Spencer plc (UK).
Flexibility is Your Friend:Since this is a part-time role, we’re looking for someone who can work various shifts. In your application, it’s useful to outline your availability clearly. Make it easy for us to see when you can jump in and help out—this shows that you’re committed and ready to adapt!
Let Your Personality Shine:In hospitality, personality plays a vital role. Use your cover letter to share why you’re passionate about food service and what brings you joy in helping customers. A personal touch can make your application memorable and help us at Marks and Spencer plc (UK) get a sense of who you are beyond your experience!
How to prepare for a job interview at Marks and Spencer plc (UK)
✨Show Off Your People Skills
In hospitality, your ability to work with customers and team members is crucial. Be prepared to share stories that highlight your experience in handling customer service situations, especially any tricky ones. We want to hear how you turned a potentially negative experience into a positive one!
✨Know the Menu Inside Out
You might get quizzed on the menu items or asked about your favourite dishes. Brush up on any special offerings at Marks and Spencer plc (UK) and demonstrate genuine enthusiasm for their food. This shows you’re not just looking for any job, but you’re genuinely excited about working with their team.
✨Flexibility is Key
As you're going for a part-time role, emphasise your availability and willingness to work various shifts. Mention any instances where you've gone above and beyond for scheduling or helped out during busy times. This flexibility can make you stand out from the crowd!
✨Role-Play Scenarios
Be ready for role-play scenarios during your interview! Employers love to see how you handle on-the-spot situations, like dealing with a dissatisfied customer or managing a specific request from a patron. Practising these scenarios with friends can help boost your confidence.
