At a Glance
- Tasks: Deliver style advice and five-star service in Fashion, Home & Beauty.
- Company: Join M&S, a leading retailer with a focus on transformation.
- Benefits: Flexible hours, team environment, and opportunities for growth.
- Other info: Fast-paced retail setting with a supportive team atmosphere.
- Why this job: Be a fashion ambassador and help customers discover trendy products.
- Qualifications: Passion for fashion and strong customer service skills.
The predicted salary is between 10 - 12 £ per hour.
Overview
Join M&S as a Customer Assistant in our Fashion, Home & Beauty section, where you'll play a vital frontline role in delivering style advice and five-star service.
This isn’t just a retail job — it's a role for people who love pace, want to work hard and contribute to our transformation.
We're looking for passionate, fashion-forward individuals who are ready to drive sales, grow our share in the style space, and help customers discover our most on-trend products.
You'll be a resilient and confident brand ambassador who's ready to serve our customers and sell our latest fashion items.
Being digitally confident is essential; you'll utilise our digital tools, such as the Sparks App and in-store devices, to enhance the customer experience and accelerate the move to the new M&S.
Responsibilities
- Drive sales and deliver excellent customer service to shoppers in the Fashion, Home & Beauty section.
- Act as a resilient and confident brand ambassador, promoting the latest fashion items.
- Utilise digital tools (e. g., Sparks App and in-store devices) to enhance the customer experience and support the transition to the new M&S.
- Maintain high standards while balancing speed and accuracy in a high-demand environment.
- Contribute to a positive store atmosphere and support teammates to work efficiently as a team.
- Remain flexible and adaptable to meet the needs of the business in a fast-moving retail setting.
- Working pattern
- Monday 15:00–19:00; Thursday 15:00–19:00; Friday 11:00–15:00; Saturday 11:00–15:00
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Customer Assistant -Clothing, Home & Beauty employer: Marks and Spencer plc (UK)
Marks and Spencer plc is an exceptional employer, offering a vibrant work culture that thrives on teamwork and collaboration. Located in Kingston upon Thames, employees benefit from a dynamic retail environment where they can grow their skills in fashion and customer service while enjoying opportunities for personal development and career advancement. With a commitment to providing a remarkable shopping experience, Marks and Spencer fosters a supportive atmosphere that values passion and adaptability.
Contact Details:
Marks and Spencer plc (UK) Recruitment Team
