At a Glance
- Tasks: Lead food trading operations, ensuring customer-focused decisions and seamless store execution.
- Company: Join Marks & Spencer, a trusted name in retail with a commitment to inclusivity.
- Benefits: Enjoy a 20% discount, competitive holidays, and tailored training from day one.
- Other info: Be part of a diverse team that values collaboration and personal growth.
- Why this job: Make a real impact on customer experiences while shaping innovative food strategies.
- Qualifications: Strong communication, problem-solving skills, and experience across multiple sites required.
The predicted salary is between 50000 - 60000 £ per year.
We're looking for a Food Trading Operations Manager to act as the trusted retail voice for our Food Group, ensuring that every decision we make is grounded in what matters most to customers and colleagues. This role turns strategy into action, simplifying complexity, shaping brilliant commercial ideas, and ensuring they land seamlessly in our stores.
You'll champion store insight at the heart of Food, challenge plans to ensure they're bold and achievable, and create joined up ways of working that drive exceptional customer experiences.
Responsibilities
- Being the trusted retail voice for your cluster, ensuring initiatives are practical, simple and customer focused.
- Leading cluster trials, generating sharp insight and clear recommendations that shape wider Food Group plans.
- Driving rollout of M&S Way, embedding simple and effective processes that support brilliant store execution.
- Turning customer, store and commercial insight into clear, actionable improvements that enhance performance.
- Building strong relationships across Food Trading, Operations, Supply Chain and store leadership to enable fast, aligned decision making.
Qualifications
- Strong ability to simplify complexity and produce clear, high quality communications for stores and stakeholders.
- Excellent influencing, collaboration and problem‑solving skills, with resilience in fast‑changing environments.
- Proven experience operating across multiple sites/regions with strong planning, prioritisation and execution skills.
- Commercially minded, data informed and confident using insight, AI and benchmarking to spot opportunities early.
- A confident communicator who can translate store reality into compelling insight that influences senior stakeholders and shapes decision making.
Benefits
- 20% colleague discount on all M&S products and many third‑party brands for you and someone in your household, available once you’ve completed your probation.
- Competitive holiday allowance with the option to buy more.
- Discretionary bonus schemes linked to your performance and ours.
- Strong pension and life assurance to help plan for the future.
- Tailored induction and training to support your development from day one.
- Exclusive perks and savings through our M&S Choices portal.
- Market‑leading family policies, including parental, adoption and neonatal leave.
- 24/7 wellbeing support, including virtual GP access and mental health services.
- One paid volunteer day a year to support a cause that matters to you.
Marks & Spencer strives to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best. We support each other and work together to win together. If you feel you’d benefit from any support or reasonable adjustments during any stage of the recruitment process, please let us know when completing your application.
Trading Operations Manager in City of Westminster employer: Marks and Spencer plc (UK)
Marks & Spencer is an exceptional employer, offering a vibrant work culture that prioritises collaboration and inclusivity. As a Food Trading Operations Manager, you'll benefit from competitive perks such as a generous colleague discount, tailored training, and robust wellbeing support, all while playing a pivotal role in shaping customer experiences across our stores. With a commitment to employee growth and a focus on meaningful contributions, M&S provides a rewarding environment for those looking to make a real impact.
Contact Details:
Marks and Spencer plc (UK) Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Trading Operations Manager in City of Westminster
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We think you need these skills to ace Trading Operations Manager in City of Westminster
Some tips for your application 🫡
Showcase Your Relevant Projects:When applying for a role in food science and technology at Marks and Spencer plc (UK), make sure to highlight any relevant projects or research you've worked on. Whether it’s a dissertation, a lab experiment, or a product development idea, detail these experiences to demonstrate your hands-on skills in the field—employers love to see practical applications of your knowledge!
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Tailor Your Cover Letter:As this is a full-time position, your cover letter should convey not just why you want the job, but also how you fit into the company's vision. Talk about your passion for food science and how your background uniquely positions you to contribute to Marks and Spencer plc (UK). Make it personal and compelling!
Include Certifications:If you have any certifications related to food science, safety, or technology, be sure to mention them. These can really set you apart from other candidates! List them prominently on your CV and discuss how they relate to the role at Marks and Spencer plc (UK). It shows you're committed to your professional development.
How to prepare for a job interview at Marks and Spencer plc (UK)
✨Know Your Lab Tech!
Given that you’re diving into food science and technology, brush up on the specific technologies and lab equipment mentioned in the job description. Familiarising yourself with tools like gas chromatography or texture analyzers will show that you’re serious about the technical side of things.
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Prepare to discuss any relevant projects or research you've undertaken in food science. Whether it’s developing a new recipe, conducting taste tests, or analysing nutritional content, having tangible examples can really show off your expertise and passion for the field.
✨Emphasise Your Soft Skills
Don't underestimate the importance of teamwork and communication in food science roles. Be ready to highlight instances where you’ve effectively collaborated with others or communicated complex scientific ideas clearly. This can make a huge difference in landing that full-time gig!
✨Stay Up-to-Date with Industry Trends
Make sure you’re clued up about the latest trends in food science and technology — think sustainability, food safety, and innovative processing techniques. Discussing these topics during your interview can demonstrate your enthusiasm for the field and how you can contribute to Marks and Spencer plc (UK)’s mission.
