Marks & Spencer plc is seeking a Senior Delivery Manager to own post‑purchase propositions across Delivery, Click & Collect, Returns and Customer Communications in the UK. You will lead complex, multi‑stream delivery end‑to‑end, manage cross‑programme dependencies, and champion a data‑driven, test‑and‑learn approach.
You will influence senior stakeholders, shape governance, and drive cross‑channel collaboration with Online, Supply Chain, Retail, D&T and Customer Contact.
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Post-Purchase Programme Delivery Lead in City of Westminster employer: Marks and Spencer plc (UK)
Marks and Spencer plc is an exceptional employer, offering a vibrant work culture that thrives on teamwork and collaboration. Located in Kingston upon Thames, employees benefit from a dynamic retail environment where they can grow their skills in fashion and customer service while enjoying opportunities for personal development and career advancement. With a commitment to providing a remarkable shopping experience, Marks and Spencer fosters a supportive atmosphere that values passion and adaptability.
Contact Details:
Marks and Spencer plc (UK) Recruitment Team
