At a Glance
- Tasks: Lead AI product development and drive innovation to create real business value.
- Company: Join M&S, a dynamic and inclusive leader in the retail industry.
- Benefits: Enjoy a 20% discount, competitive holidays, and generous perks.
- Other info: Diverse teams, excellent training, and wellbeing support for all colleagues.
- Why this job: Shape the future of retail with cutting-edge AI solutions and make a real impact.
- Qualifications: Experienced product manager with a passion for AI and innovation.
The predicted salary is between 60000 - 80000 £ per year.
Responsibilities
- Identify, frame and prioritise high impact opportunities where AI can deliver real business value, working closely with leaders across M&S.
- Lead the discovery, experimentation and delivery of AI products, rapidly testing hypotheses and scaling solutions that improve key business outcomes.
- Partner with AI engineers, data scientists, designers and delivery teams to shape AI solutions that are valuable, feasible, usable and ready to scale.
- Own the product lifecycle end to end - from problem definition and prioritisation through to launch, adoption and value realisation - with a strong bias for pace and learning.
- Work closely with adoption and change teams to ensure AI products are embedded into everyday ways of working, delivering sustained impact beyond pilots.
What’s in it for you
Being a part of M&S is exactly that – playing your part to bring the magic of M&S to our customers every day. We're an inclusive, dynamic, exciting, and ever‑evolving business built on doing the right thing and bringing exceptional quality, value, service to every customer, whenever, wherever and however they want to shop with us. We are ambitious about the future of retail. We're disrupting, innovating and leading the industry into a more conscientious, inspiring digital era. We're transforming how we work together and offering our most exciting opportunities yet.
Qualifications
- An experienced product manager with a strong track record of shaping and delivering (ideally AI‑enabled) digital products that create measurable commercial and operational impact.
- Comfortable leading discovery and experimentation in ambiguous problem spaces, particularly where AI (including GenAI, agentic AI and automation) is part of the solution.
- A proactive self‑starter who spots high value opportunities, drives innovation, and is motivated by delivering outcomes rather than outputs.
- Confident engaging, influencing, and communicating with senior stakeholders, translating complex AI concepts into clear business value.
- Passionate about the evolution of AI and emerging technologies, with sound judgement on where AI genuinely adds value and where it does not.
Benefits
- After completing your probationary period, you'll receive a 20% colleague discount across all M&S products and many of our third‑party brands for you and a member of your household.
- Competitive holiday entitlement with the potential to buy extra holiday days.
- Discretionary bonus schemes awarded based on how you achieve your personal objectives and our performance as a business.
- A generous Defined Contribution Pension Scheme and Life Assurance.
- A dedicated welcome to our teams with a tailored induction and a wide range of training programmes to develop your skills.
- Amazing perks and discounts via our M&S Choices portal to maximise your financial and personal wellbeing.
- Industry‑leading parental, adoption and neonatal policies, providing support and flexibility for your family.
- Access to a fantastic range of wellbeing support for all colleagues including access to our 24/7 Virtual GP and PAM Assist to support you and your family.
- A charity volunteer day to support a charity or cause you’re passionate about through a dedicated day away from work.
Diversity and Inclusion
We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best. We support each other and work together to win together. If you feel you’d benefit from any support or reasonable adjustments during any stage of the recruitment process, please let us know when completing your application. This information will be picked up by our team, so we can try and put steps in place to help you be at your best through this process.
ai Product Manager in City of Westminster employer: Marks and Spencer plc (UK)
Joining M&S as an AI Product Manager means becoming part of a forward-thinking, inclusive team that is at the forefront of retail innovation. With a strong emphasis on employee growth, you will have access to tailored training programmes and a supportive work culture that values diversity and collaboration. Enjoy competitive benefits, including a generous discount on products, flexible holiday options, and comprehensive wellbeing support, all while contributing to meaningful projects that shape the future of retail.
Contact Details:
Marks and Spencer plc (UK) Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land ai Product Manager in City of Westminster
✨Join Product Management Meetups
Get involved in local product management meetups or workshops. These events are perfect for meeting industry folks, sharing ideas, and staying updated on trends. Plus, you never know who might be hiring—it's a fantastic way to make connections that could lead to a job at places like Marks and Spencer plc (UK)!
✨Show Off Your Product Sense
Create case studies or mini-projects showcasing your product management skills, and share them on platforms like Medium or LinkedIn. This not only puts your skills on display but also boosts your visibility in the product community. Imagine how impressed the hiring team at Marks and Spencer plc (UK) would be by your initiative!
✨Utilise Online Communities
Dive into online product management communities like Product Coalition or Mind the Product. Engage in discussions, ask questions, and share your insights. These platforms are goldmines for networking and finding hidden job opportunities—many companies often scout talent from within these circles.
✨Leverage Your University Network
If you’ve recently graduated or are still in uni, tap into your alumni network for connections in product management. Many universities have their own job boards and affinity resources to help graduates land roles. Don't forget to keep an eye out for job openings at Marks and Spencer plc (UK) through your school's career services!
We think you need these skills to ace ai Product Manager in City of Westminster
Some tips for your application 🫡
Show Off Your Product Passion:When applying for a product management role like ai Product Manager, let your passion for developing products shine through in your cover letter. Share specific examples of products you've managed, how you solved user needs, and any successful outcomes you've achieved. This is your chance to showcase your understanding of the product lifecycle!
Highlight Your Cross-Functional Skills:Product management isn't just about understanding the product; it’s about collaborating with different teams! Make sure to emphasise your experience working with developers, designers, and marketers. Use your CV to showcase your ability to bridge gaps between these areas, and include relevant experiences that demonstrate your communication and leadership skills!
Include Your Metrics and Achievements:In a full-time product management application, data speaks volumes! Quantify your achievements wherever possible. Did you increase user retention by a certain percentage? Launch a product ahead of schedule? Include these metrics in your CV to paint a picture of your impact and effectiveness in previous roles.
Tailor Your CV to the Role:Make sure your CV is tailored for the ai Product Manager position at Marks and Spencer plc (UK). Use keywords from the job description and ensure your relevant experiences are front and centre. Highlight any certifications or relevant training you’ve completed that will make you stand out as a strong candidate for the role. And remember, we’re excited to see your application on our website!
How to prepare for a job interview at Marks and Spencer plc (UK)
✨Understand the Product Life Cycle
As a product management candidate, we need to get our head around the complete product life cycle. Be prepared to discuss real-world examples of how you’ve managed product development from ideation to launch. Bring specific insights on tools like JIRA or Trello that can help streamline these processes.
✨Showcase Your Cross-Functional Skills
Product management is all about collaboration. We should be ready to highlight how we’ve worked across teams—think marketing, engineering, and design. Prepare to discuss scenarios where you had to mediate differing opinions and how you got everyone on board with a shared vision.
✨Prepare for Case Studies
In a full-time role, we can expect to encounter case study questions during our interviews. Practise solving hypothetical product problems on the spot, such as prioritising features for a new app or improving user engagement metrics. This will show our analytical thinking and decision-making skills.
✨Know Your Metrics
Let’s face it, numbers are our best friends in product management. We should prepare to discuss key performance indicators (KPIs) and how we've used analytics to inform product decisions. Dive into examples where data has driven our strategy for improvements or justified product changes.
