Marks & Spencer plc (UK) is seeking a Workforce Planning Lead to drive forecasting, scheduling and performance across our customer services operations. The role involves coordinating in-house and outsourced teams, with on-site collaboration at least three days a week to foster development through teamwork.
You will align forecasts with service levels and commercial arrangements, optimise capacity, and deliver data-driven insights to improve customer outcomes and business performance.
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Hybrid Workforce Planning Lead: Forecasting & Optimization in Chester employer: Marks and Spencer plc (UK)
Marks and Spencer plc is an exceptional employer, offering a vibrant work culture that thrives on teamwork and collaboration. Located in Kingston upon Thames, employees benefit from a dynamic retail environment where they can grow their skills in fashion and customer service while enjoying opportunities for personal development and career advancement. With a commitment to providing a remarkable shopping experience, Marks and Spencer fosters a supportive atmosphere that values passion and adaptability.
Contact Details:
Marks and Spencer plc (UK) Recruitment Team
