At a Glance
- Tasks: Deliver style advice and exceptional service while driving sales in a fast-paced environment.
- Company: Join a leading fashion retailer known for its trendy products and supportive team culture.
- Benefits: Flexible shifts, competitive pay, and opportunities for personal growth in the fashion industry.
- Other info: Dynamic retail environment with plenty of opportunities to shine and grow.
- Why this job: Be a fashion ambassador and help customers discover the latest trends while having fun.
- Qualifications: Passionate about fashion, digitally savvy, and a great team player.
The predicted salary is between 10 - 12 £ per hour.
Update date: Jul 8, 2026
Country: United Kingdom
Region: South West
County: Gloucestershire
Town: CHELTENHAM
Job Pattern:
- Week 1: Monday 15:00-19:00, Tuesday 15:00-19:00, Thursday 15:00-19:00, Friday 15:00-19:00, Saturday 15:00-19:00
- Week 2: Sunday 13:00-17:00, Monday 15:00-19:00, Wednesday 15:00-19:00, Thursday 15:00-19:00, Friday 15:00-19:00
Responsibilities:
- Deliver style advice and five‑star service to customers.
- Drive sales, grow share in the style space, and help customers discover on‑trend and fashionable products.
- Operate in a high‑demand environment, rolling your sleeves up and staying active regardless of busyness.
- Utilise digital tools such as the Sparks App and in‑store devices to enhance the customer experience and accelerate the new M&S transition.
- Maintain high standards while balancing speed and accuracy even under pressure.
- Contribute to a positive store environment where the team supports each other with purpose and energy.
- Adapt quickly to where you are needed, when you are needed, and meet the next challenge head‑on.
Qualifications:
- Passionate and fashion‑forward individuals ready to drive sales and expand market share.
- Resilient and confident brand ambassador, comfortable serving customers and selling the latest fashion items.
- Digitally confident and willing to use digital tools to enrich customer interactions.
- Team player who can collaborate effectively in a fast‑moving retail environment.
- Flexible with the ability to switch between shifts and adapt to changing priorities.
- Motivated to work hard, pace, and help deliver on the transformation agenda.
Take Your Marks and apply today.
Customer Assistant - Fashion, Home & Beauty in Cheltenham employer: Marks and Spencer plc (UK)
Marks and Spencer plc is an exceptional employer, offering a vibrant work culture that thrives on teamwork and collaboration. Located in Kingston upon Thames, employees benefit from a dynamic retail environment where they can grow their skills in fashion and customer service while enjoying opportunities for personal development and career advancement. With a commitment to providing a remarkable shopping experience, Marks and Spencer fosters a supportive atmosphere that values passion and adaptability.
Contact Details:
Marks and Spencer plc (UK) Recruitment Team
