At a Glance
- Tasks: Lead architecture vision and strategy for online fulfilment and post-purchase support.
- Company: Join M&S, a trusted brand focused on quality and service.
- Benefits: Enjoy discounts, competitive holidays, bonuses, and wellbeing support.
- Other info: Be part of an inclusive team that values diversity and collaboration.
- Why this job: Shape the future of online shopping and drive impactful change.
- Qualifications: Extensive experience in solution architecture and digital transformation.
The predicted salary is between 70000 - 90000 £ per year.
As one of the Business Domain Architects within Customer, you will be joining a team that covers a broad area, from Loyalty, CRM, Bank, personalisation, online selling platforms, fulfilment & returns, contact centres and the operation of M&S's large store estate. You will be one of two Domain Architects in the Online Domain accountable for the target architecture for your domain. The focus will be fulfilment, reverse logistics and post purchase support. You will ensure enterprise and system capabilities are aligned with the needs of your product Domain and enact business-outcome driven enterprise architecture. You will oversee all architecture solutions within the Domain, working closely with solution architects and Principal Engineers. You will build out and own the target strategy for your Domain collaborating with peers and key stakeholders.
Responsibilities & Qualifications
- Own and set the Architecture vision and roadmap for a Business Domain, defining 1-3 year target states, transition plans, standards and costed roadmaps aligned to enterprise strategy and business outcomes.
- Lead domain-wide architecture delivery and governance, ensuring solutions align with platform architecture, group standards, security, regulatory requirements and total cost of ownership ambitions.
- Act as senior technical advisor and decision-maker, shaping technology and vendor strategy, driving simplification, and leading the shift to a composable, data-centric, event-driven landscape.
- Inspire, lead and grow high performing teams, mentoring architects and engineers, fostering autonomy, and building a strong, collaborative architecture community.
- Partner across business, product, engineering and vendors to translate strategy into executable plans, influence outcomes, and deliver measurable improvements in cost, capability and competitive advantage.
- Extensive experience in solution and enterprise architecture, delivering large scale digital transformation within Agile environments and at pace.
- Deep expertise in modern architectural patterns, integration, platforms and emerging technologies, with the ability to assess, select and align them to strategic business outcomes.
- Proven thought leader and trusted technical partner to senior business and domain leaders, balancing technology, people and process change.
- Strong enterprise mindset with experience in governance, risk, compliance, TCO optimisation and commercial decision making at scale.
- Outstanding stakeholder engagement, leadership and communication skills, with a track record of leading cross functional teams, driving change, and delivering measurable business outcomes.
Working at M&S means being part of something bigger - helping to deliver quality, value and service to millions of customers every day. We're inclusive, fast-moving and always evolving, with a strong sense of purpose and a focus on doing the right thing.
Benefits
- 20% colleague discount on all M&S products and many third-party brands for you and someone in your household, available once you've completed your probation.
- Competitive holiday allowance with the option to buy more.
- Discretionary bonus schemes linked to your performance and ours.
- Strong pension and life assurance to help plan for the future.
- Tailored induction and training to support your development from day one.
- Exclusive perks and savings through our M&S Choices portal.
- Market-leading family policies, including parental, adoption and neonatal leave.
- 24/7 wellbeing support, including virtual GP access and mental health services.
- One paid volunteer day a year to support a cause that matters to you.
Our Commitment to Inclusion
Marks & Spencer strives to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make change happen. We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best. We support each other and work together to win together.
Business Domain Architect - Online (Fulfillment & Post Purchase) employer: Marks and Spencer plc (UK)
Marks & Spencer is an exceptional employer, offering a dynamic work environment where innovation and collaboration thrive. As a Business Domain Architect, you will benefit from a competitive salary, generous colleague discounts, and comprehensive wellbeing support, all while contributing to meaningful projects that impact millions of customers. With a strong commitment to inclusion and employee development, M&S fosters a culture of growth and empowerment, making it an ideal place for professionals seeking to make a difference in the retail sector.
Contact Details:
Marks and Spencer plc (UK) Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Business Domain Architect - Online (Fulfillment & Post Purchase)
✨Dive Into Corporate Strategy Communities
Get yourself involved in online communities or forums focused on corporate strategy. Places like LinkedIn groups or specific Slack channels can hook you up with industry insights, trends, and many potential job leads. Don't hesitate to share your thoughts or ask questions; it’ll boost your visibility!
✨Attend Industry Conferences and Events
Keep an eye out for corporate strategy conferences or networking events in your area (or online!). These gatherings are gold mines for meeting hiring managers and making impactful connections. Plus, having a few good conversations can lead to job referrals at companies like Marks and Spencer plc (UK)!
✨Showcase Your Strategy Skills
Create content that showcases your knowledge of corporate strategy—think reports, blogs, or even video discussions. Sharing these on platforms like LinkedIn or Medium can demonstrate your expertise and make you stand out to employers looking for fresh talent.
✨Apply Directly Through Our Website
Don’t forget to apply for the Business Domain Architect - Online (Fulfillment & Post Purchase) position at Marks and Spencer plc (UK) via our website! This shows your genuine interest, and who knows, you might just land that interview in a matter of days. Keep your application focused on how you can add value to their strategy team.
We think you need these skills to ace Business Domain Architect - Online (Fulfillment & Post Purchase)
Some tips for your application 🫡
Show Us Your Strategic Thinking:When crafting your CV and cover letter, highlight your strategic analysis skills. Focus on past experiences where you've effectively assessed market trends or made impactful recommendations. Evidence-based achievements, like improving processes or contributing to significant projects, will help us see your potential for driving corporate strategy at Marks and Spencer plc (UK).
Tailor Your Narrative:Don’t just send us a generic application! Personalise your cover letter by connecting your experiences and aspirations to Marks and Spencer plc (UK)’s mission and goals. We love seeing candidates who genuinely understand what we do; share how your vision aligns with ours and what you can bring to the table.
Highlight Relevant Academic Credentials:In your CV, make sure to showcase your academic background, especially if you have qualifications in business, economics, or analytics. We appreciate candidates who can back up their skills with relevant degrees or certifications, so don’t be shy about flaunting those achievements!
Utilise Professional Language:While we want you to be yourself, remember that corporate strategy roles demand a level of professionalism in communication. Use clear and concise language in your application materials, ensuring that your ideas come across as well-structured and sophisticated. It’s all about making a great impression right from the written application stage!
How to prepare for a job interview at Marks and Spencer plc (UK)
✨Master the Numbers
Corporate strategy often involves data analysis and financial forecasting. Brush up on your quantitative skills, and be prepared to handle case studies or numerical problems during the interview. We might get questions about how to approach market trends or assess the performance of a hypothetical company — so practice these scenarios!
✨Know Your Frameworks
Familiarity with strategic frameworks like SWOT, PESTLE, or Porter’s Five Forces can set you apart. We should be ready to discuss how we’d apply these tools to real-world business situations — maybe even relating them to Marks and Spencer plc (UK). This shows we’re not just theory-happy but can articulate our practical application.
✨Engage in Strategic Conversations
In a full-time role like this, it’s crucial to show that we're engaged and informed about current trends in the industry. Keep up with major news and prepare to discuss how recent developments could impact strategic decisions at Marks and Spencer plc (UK). This will demonstrate our passion and proactive approach to the field.
✨Showcase Relevant Experience
Whether through internships or projects, we should highlight any experience that relates to corporate strategy. Have specific examples ready to talk about how we’ve contributed to strategic growth or improvements. It's about showcasing our unique journey and how it will bring value to Marks and Spencer plc (UK).
