At a Glance
- Tasks: Help shape digital experiences for store colleagues using AI and voice technology.
- Company: Join Marks & Spencer, a leading retailer with a strong sense of purpose.
- Benefits: Enjoy discounts, competitive holidays, bonuses, and 24/7 wellbeing support.
- Other info: Inclusive culture with opportunities for personal and professional growth.
- Why this job: Make a real impact on retail operations while building your product management career.
- Qualifications: Passion for digital products, curiosity about AI, and strong collaboration skills.
The predicted salary is between 30000 - 40000 £ per year.
We're looking for two Associate Product Managers to join our AI Productivity and Store Hub team, helping shape the digital experiences used by thousands of store colleagues every day.
These roles sit within Store Hub, the platform that brings together communications, performance insights, staffing information, task management and colleague support into a single, intuitive experience.
One role will focus on the evolution of the core Store Hub experience, while the other will help develop voice‑led and hands‑free experiences, including Vo Co Vo, call points and AI‑powered interactions.
Working closely with Product Managers, Senior Product Managers and cross‑functional teams, you'll support the delivery of products that simplify day‑to‑day operations, improve colleague experience and help stores perform at their best.
These are exciting opportunities for individuals looking to build a career in product management while working on high‑impact, colleague‑facing products that are shaping the future of retail operations.
Due to high interest, this role may close earlier than advertised.
We recommend applying as soon as possible.
Responsibilities
- Support the design and delivery of colleague‑facing digital and voice‑enabled experiences that help store teams access information, communicate effectively and complete tasks more efficiently.
- Work with Product Managers to manage backlogs, write user stories and prioritise work based on colleague needs, operational challenges and business value.
- Collaborate with engineering, UX, data and supplier partners to deliver intuitive, accessible and reliable solutions for colleagues in stores.
- Gather colleague feedback and product insights to support continuous improvement and maximise adoption and value from our technology platforms.
- Contribute to AI‑enabled experiences that help colleagues access guidance, prioritise work, communicate more effectively and resolve issues faster.
Qualifications
- A passion for creating digital products that improve the experience of frontline colleagues and customers.
- Curiosity about how AI, data, automation and voice technology can enhance everyday work.
- Strong collaboration skills and the ability to work effectively with product, design, engineering, operational and supplier teams.
- An organised and proactive approach, with a willingness to learn, develop and take ownership of outcomes.
- A focus on simplicity, user needs and delivering practical solutions that create real impact.
Benefits
- 20% colleague discount on all M & S products and many third‑party brands for you and someone in your household, available once you’ve completed your probation.
- Competitive holiday allowance with the option to buy more.
- Discretionary bonus schemes linked to your performance and ours.
- Strong pension and life assurance to help plan for the future.
- Tailored induction and training to support your development from day one.
- Exclusive perks and savings through our M & S Choices portal.
- Market‑leading family policies, including parental, adoption and neonatal leave.
- 24/7 wellbeing support, including virtual GP access and mental health services.
- One paid volunteer day a year to support a cause that matters to you.
Working at M & S means being part of something bigger – helping to deliver quality, value and service to millions of customers every day.
We're inclusive, fast‑moving and always evolving, with a strong sense of purpose and a focus on doing the right thing.
Marks & Spencer strives to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers.
We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best.
We support each other and work together to win together.
If you feel you'd benefit from any support or reasonable adjustments during any stage of the recruitment process, please don't hesitate to let us know when completing your application.
This information will be picked up by our team, so we can try and put steps in place to help you be at your best through this process.
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Contact Details:
Marks and Spencer plc (UK) Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Associate Product Managers
✨Get Involved in Product Management Communities
Join online communities like Product School or LinkedIn groups focusing on product management; they’re great for networking and learning from others in the field. Participate in discussions and share your insights – it’ll help you make connections and show off your passion for product management!
✨Attend Product Management Meetups and Workshops
Look out for local meetups, workshops, and product management events in your area or online. These are perfect for meeting industry professionals, gaining insights, and potentially landing that entry-level gig at a company like Marks and Spencer plc (UK). Make sure to take notes and follow up with anyone you meet!
✨Showcase Your Projects
Start a blog or a portfolio website where you can showcase projects or ideas you've worked on. It doesn't have to be big; even small projects can demonstrate your understanding of product management principles. Share this with recruiters when applying to role like Associate Product Managers at Marks and Spencer plc (UK)!
✨Apply Directly and Be Persistent
When you see a listing for an entry-level product management role at a company like Marks and Spencer plc (UK), apply directly through their website. Don't be afraid to send a follow-up email if you don’t hear back – it shows your enthusiasm and persistence!
We think you need these skills to ace Associate Product Managers
Some tips for your application 🫡
Show Off Your Passion for Product Management:Let’s be real, we want to see your enthusiasm for product management! In your cover letter, share what drives you about this role, any projects you’ve worked on (even if they’re uni assignments or side projects), and how they relate to the goals of Marks and Spencer plc (UK). This is your chance to connect your academic background or personal interests to the role we’ve got on offer!
Tailor Your CV with Relevant Skills:When crafting your CV, make sure to highlight skills that are super relevant to product management. Think problem-solving, data analysis, and communication. If you’ve used any project management tools (like Trello or JIRA) or any data analysis software, mention it! It’s vital to show us you’ve got the chops for this entry-level gig.
Include Any Relevant Experience:Even if you don’t have formal work experience, include any internships or projects where you worked in a team. We’re interested in how you’ve collaborated and contributed to the product development process. Be detailed about what you did, the tools you used, and any outcomes – that’ll definitely catch our eye!
Keep It Simple and Clear:As an entry-level applicant, we appreciate clarity. Make your CV and cover letter easy to read and free of jargon. This isn’t about making it fancy – it’s about clearly communicating your experiences and skills. Remember, we’re looking for potential and motivation just as much as previous experience!
How to prepare for a job interview at Marks and Spencer plc (UK)
✨Show Off Your Understanding of the Product Lifecycle
Dive into the specifics of the product lifecycle and how it applies to the role at Marks and Spencer plc (UK). Be prepared to discuss your understanding of ideation, development, and launch phases, and why each matters. This shows that you’re not just about the theory; you see how it connects to real-world products.
✨Brush Up on Agile Methodologies
As an entry-level product manager, familiarity with Agile and Scrum processes will set you apart. Be ready to chat about how you’ve seen these approaches work in practice, even if it’s from coursework or projects. Employers at Marks and Spencer plc (UK) are likely looking for candidates who can seamlessly slide into their current processes.
✨Case Studies Are Your Best Friend
Expect to face some case study questions where you might need to walk through a problem a product could face. Prepare by thinking through examples from products you love or even projects you've worked on, and be ready to showcase how you'd approach potential solutions. It’s a great way to highlight your problem-solving skills and creativity.
✨Get Ready to Discuss Your Passion for Products
Since this is an entry-level role, showing your passion is crucial. Talk about your favourite products and what you think makes them successful. Bring your perspective on how user feedback drives development—this shows you’re eager to learn and adapt, traits that are vital for a role at Marks and Spencer plc (UK).
