Customer Assistant - Cafe in Stratford-upon-Avon

Customer Assistant - Cafe in Stratford-upon-Avon

Stratford-upon-Avon Full-Time 9.9 - 12.1 £ / hour (est.) No working from home possible
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At a Glance

  • Tasks: Deliver five-star service in a fast-paced café environment.
  • Company: Join the vibrant M&S Café team at the heart of our store.
  • Benefits: Flexible hours, competitive pay, and a fun team atmosphere.
  • Other info: Great opportunity for teamwork and personal growth.
  • Why this job: Be a brand ambassador and make customers' days brighter.
  • Qualifications: Must be digitally confident and thrive under pressure.

The predicted salary is between 9.9 - 12.1 £ per hour.

Working Pattern

  • Week 1
    • Sunday 11:00 - 15:00
    • Tuesday 10:00 - 14:00
    • Wednesday 11:00 - 15:00
    • Friday 09:00 - 13:00
  • Week 2
    • Monday 10:00 - 14:00
    • Tuesday 09:00 - 13:00
    • Thursday 11:00 - 15:00
    • Saturday 12:00 - 16:00

Join our team in the M&S Café - the heart of our store and a place where customers come to recharge. This is a hands‑on, high‑pressure role for those who can handle pace, stay calm under pressure, and still deliver warm, five‑star service.

You’ll be a brand ambassador, making great food and drink recommendations while ensuring the café operates smoothly, even during the busiest periods.

Being digitally confident is essential. You’ll use our tools to take and fulfil orders fast, keeping customers moving and satisfied.

Efficiency and effectiveness are key aspects of your role. You’ll maintain impeccable food safety standards while juggling orders and queues.

At M&S, our customers don’t wait. You’ll be fast and relentlessly focused on delivering quality under pressure while focusing on delivering five‑star service.

Teamwork matters. You’ll support colleagues and contribute to a high-performance culture that meets customer needs - no matter how hectic it gets.

Flexibility is also vital. You’ll adapt quickly, working where needed with pace.

Customer Assistant - Cafe in Stratford-upon-Avon employer: Marks and Spencer plc (UK)

At M&S, we pride ourselves on being an exceptional employer, offering a vibrant work culture where teamwork and customer satisfaction are at the forefront. Our café team enjoys flexible working hours, opportunities for personal growth, and the chance to be part of a dynamic environment that values efficiency and quality service. Join us in our bustling café, where you can thrive in a fast-paced setting while making meaningful connections with customers and colleagues alike.

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Contact Details:

Marks and Spencer plc (UK) Recruitment Team

We think you need these skills to ace Customer Assistant - Cafe in Stratford-upon-Avon

Communication Skills
Adaptability
Problem-Solving Skills
Attention to Detail
Time Management
Teamwork
Customer Service Skills