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- Tasks: Manage engineers' schedules and ensure timely job completion while adapting to daily changes.
- Company: Join a dynamic team focused on building maintenance in social housing.
- Benefits: Enjoy 22 days holiday, private medical insurance, and a cycle to work scheme.
- Why this job: Be part of a supportive culture that values customer service and teamwork.
- Qualifications: GCSEs in English and Maths; experience in customer service and building maintenance preferred.
- Other info: Opportunity for career growth with additional holiday after each year of service.
The predicted salary is between 28800 - 43200 £ per year.
One of our Clients is looking for a dedicated Planner to join theirdynamic team. In this role, you will be responsible for efficiently managing engineers\’ and subcontractors\’ workloads, ensuring timely completion of appointments while adapting to daily changes and priorities.
Key Responsibilities:
Schedule and manage daily routines for engineers and subcontractors to ensure timely job completion.
Re-plan jobs as necessary, coordinating additional labour as required.
Update job statuses and ensure all completed PPM tasks comply with statutory regulations.
Maintain communication with managers regarding job progress and any concerns.
Ensure all certification is properly uploaded for verification.
Handle queries and complaints professionally while providing excellent customer service.
Perform administrative duties and other tasks as assigned by management.
Qualifications:
GCSE Level (or equivalent) in English and Maths. Knowledge, Skills, and Experience:
Strong knowledge of building maintenance services, repairs, and installation works,particularly in social housing contracts.
Familiarity with health and safety legislation and regulations.
Understanding of gas distribution and heating systems in domestic settings.
Proven experience in a customer service role within a social housing environment
Excellent organizational and multitasking abilities, with strong communication skills.
Proficient in Microsoft Office Suite.
Benefits:
Holiday entitlement of 22 days in a complete holiday year, plus 1 day after each successful year of employment (capped at a total of 27 days after 5 years).
Enhanced 5 days sick pay
Private Medical Insurance
Health Cash Plan
Contributory Pension Scheme
Car Lease Scheme via Salary Sacrifice
Employee Assistance Programme
Cycle to Work Scheme
Retail Savings
Apply Now!
Planner Scheduler in North West London employer: MarkMay
Contact Detail:
MarkMay Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Planner Scheduler in North West London
✨Tip Number 1
Familiarise yourself with the specific building maintenance services and social housing contracts relevant to the role. This knowledge will not only help you understand the job better but also demonstrate your commitment and expertise during any discussions.
✨Tip Number 2
Brush up on your organisational and multitasking skills. Consider using tools or apps that can help you manage schedules effectively, as this will be a key part of the Planner Scheduler role.
✨Tip Number 3
Prepare to discuss your experience in customer service, especially within a social housing context. Think of specific examples where you've handled queries or complaints effectively, as this will showcase your ability to provide excellent customer service.
✨Tip Number 4
Make sure you're well-versed in health and safety legislation and regulations. Being able to speak confidently about these topics will set you apart from other candidates and show that you take safety seriously.
We think you need these skills to ace Planner Scheduler in North West London
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and qualifications required for the Planner Scheduler position. Tailor your application to highlight relevant experience in managing workloads and customer service.
Highlight Relevant Experience: In your CV and cover letter, emphasise your experience in building maintenance services and any previous roles in social housing. Mention specific examples of how you've successfully managed schedules or handled customer queries.
Showcase Your Skills: Make sure to include your organisational and multitasking abilities in your application. Provide examples of how you have effectively communicated with teams and managed changes in priorities in past roles.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for the Planner Scheduler role.
How to prepare for a job interview at MarkMay
✨Know Your Responsibilities
Familiarise yourself with the key responsibilities of the Planner Scheduler role. Be prepared to discuss how you would manage engineers' and subcontractors' workloads, and provide examples from your past experiences that demonstrate your ability to adapt to changing priorities.
✨Showcase Your Customer Service Skills
Since the role involves handling queries and complaints, be ready to share specific instances where you've provided excellent customer service. Highlight your communication skills and how you effectively resolved issues in a previous job.
✨Demonstrate Organisational Skills
The ability to multitask and stay organised is crucial for this position. Prepare to discuss tools or methods you use to keep track of tasks and schedules, and how you prioritise work to ensure timely job completion.
✨Understand Relevant Legislation
Brush up on health and safety legislation and regulations relevant to building maintenance services. Being knowledgeable about these topics will show your commitment to compliance and safety, which is essential for the role.
