At a Glance
- Tasks: Manage billing processes and collaborate with teams to enhance efficiency.
- Company: Dynamic tech company focused on billing excellence.
- Benefits: Competitive salary, professional development, and a vibrant office culture.
- Other info: Opportunity for significant impact and career growth in a collaborative setting.
- Why this job: Take ownership of complex billing in a fast-paced global environment.
- Qualifications: 3+ years in software billing and strong analytical skills required.
The predicted salary is between 30000 - 40000 £ per year.
Location: Reading, United Kingdom (Office-Based)
Contract: 12-Month Fixed-Term Contract
Reporting to the Billing Operations Manager, the Billing Representative plays a key role in driving billing excellence within the Order-to-Cash function. You’ll bring strong billing expertise, process improvement skills, and stakeholder management capabilities to support internal teams and customers. This role also contributes to automation initiatives and plays an active part in improving billing systems and processes.
- Manage customer requests related to billing portals, including vendor onboarding, information requests, and portal trading relationships.
- Collaborate with internal stakeholders (Legal, Deal Desk, Finance, GIS) to ensure accurate and timely billing records.
- Handle portal-related escalations and ensure compliance with legal and regulatory requirements.
- Partner with Sales and Collections to resolve billing issues and support account reconciliations.
- Manage customer inquiries related to billing processes, controls, and policies.
- Ensure adherence to internal invoicing controls and policies.
- Act as a subject matter expert (SME) on billing processes, including support for integrations and projects.
- Provide backup support to the Billing Operations Manager and handle complex billing scenarios.
Minimum 3+ years of experience in a software billing or Order-to-Cash environment (high-tech or software industry preferred).
Strong experience working with third-party billing portals such as Ariba, Tungsten, Coupa, Taulia.
Advanced reporting and analytical skills (Excel, Macros, Power BI, databases).
Deep understanding of invoicing, collections, and billing best practices.
Ability to interpret contracts and understand their impact on billing and cash collection timelines.
High attention to detail and ability to meet tight financial deadlines.
This is an opportunity to take ownership of complex billing processes in a fast-paced, global environment. You’ll work closely with cross-functional teams, influence process improvements, and play a key role in delivering operational excellence over the course of this 12-month contract.
Billing Representative in Reading employer: MarkJames ?
Contact Detail:
MarkJames ? Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Billing Representative in Reading
✨Tip Number 1
Network like a pro! Reach out to your connections in the billing and finance sectors. Attend industry events or webinars, and don’t be shy about introducing yourself. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by brushing up on your billing expertise. Be ready to discuss your experience with third-party billing portals and how you've improved processes in past roles. Show them you’re the SME they need!
✨Tip Number 3
Don’t just apply anywhere; focus on companies that align with your values and career goals. Use our website to find roles that excite you and tailor your approach to each one. We’ve got your back!
✨Tip Number 4
Follow up after interviews! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’re the perfect fit!
We think you need these skills to ace Billing Representative in Reading
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Billing Representative role. Highlight your experience in billing, especially with third-party portals like Ariba or Coupa. We want to see how your skills match what we're looking for!
Showcase Your Skills: Don’t just list your skills; show us how you've used them! If you’ve improved billing processes or handled complex scenarios, share those stories. We love seeing real examples of your expertise in action.
Be Clear and Concise: When writing your application, keep it clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate a well-structured application that gets straight to the good stuff!
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to track your application status. Let’s get your journey with us started!
How to prepare for a job interview at MarkJames ?
✨Know Your Billing Basics
Make sure you brush up on your billing knowledge, especially in the software and high-tech sectors. Be ready to discuss your experience with third-party billing portals like Ariba or Coupa, as well as your understanding of invoicing and collections.
✨Showcase Your Analytical Skills
Prepare to demonstrate your advanced reporting skills. Bring examples of how you've used Excel, Macros, or Power BI to improve billing processes. This will show that you can handle the analytical demands of the role.
✨Understand Stakeholder Collaboration
Think about times when you've worked with different teams, like Legal or Finance, to resolve billing issues. Be ready to share specific examples that highlight your stakeholder management capabilities and how you ensure compliance with policies.
✨Be Ready for Complex Scenarios
Expect questions about handling complex billing situations. Prepare a couple of stories where you successfully navigated tricky billing challenges or escalations, showcasing your problem-solving skills and attention to detail.