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- Tasks: Lead and manage a team of drivers for mapping and data collection across Europe.
- Company: Join a global talent solutions provider in the tech and engineering sector.
- Benefits: Remote work, competitive salary, and opportunities for travel across Europe.
- Why this job: Make an impact by overseeing innovative driver programmes and enhancing operational efficiency.
- Qualifications: Experience in operations management and logistics, with strong problem-solving skills.
- Other info: Dynamic role with opportunities for career growth and hands-on leadership.
The predicted salary is between 36000 - 60000 £ per year.
Contract Length: 12 month contract (renewable every 12 months)
Location: 100% remote UK
MarkJames Search is a global talent and workforce solutions provider, delivering innovative contingent workforce strategies to leading technology and engineering companies.
As part of our partnership with a leading enterprise technology company, we manage a fleet of drivers responsible for mapping and data collection territories in Europe. We are seeking an Operations Manager to lead and oversee the daily operations of our driver workforce. This role is critical in ensuring field performance, operational efficiency, and client satisfaction while also managing logistics and technical support.
- Oversee and manage a team of drivers across the UK and Europe, ensuring operational coverage, route adherence, and performance delivery.
- Lead and manage Operations Leads in the UK and Europe, ensuring consistency in performance standards and operational execution.
- Motivate, coach, and support drivers and regional leads to consistently meet performance targets and safety standards.
- Ensure all drivers follow company policies, client standards, and health & safety guidelines.
Launch Management & Field Execution
- Travel regularly to European launch sites (including overnight stays) to support and oversee driver programme launches.
- Organise and manage launch venues, facilities, and full on-site logistics to ensure successful programme rollouts.
- Oversee and manage in-car driver assessments during launches, ensuring compliance with operational, safety, and client standards.
- Provide hands-on operational leadership during launch phases to ensure seamless deployment.
Performance & Client Management
- Track and report daily, weekly, and monthly driver KPIs, including kilometres driven, mapping coverage, utilisation, and performance metrics.
- Act as the primary operational point of contact with the client, providing performance updates, identifying trends, and implementing continuous improvements.
Logistics & Fleet Management
- Coordinate driver travel and accommodation arrangements across Europe to support territory mapping and launch activities.
- Act as the central point of contact for logistical planning to ensure minimal disruption to schedules and project delivery.
- Provide hands-on support for drivers experiencing technical or mechanical issues, liaising with service providers and vendors to resolve issues efficiently.
- Ensure vehicles are properly maintained, compliant, and available for field deployment.
- Identify process and performance gaps and implement operational improvements to enhance productivity, driver engagement, and fleet utilisation.
Proven experience in operations management, logistics, fleet management, or field-based programme delivery.
Experience managing multi-country or European field operations.
Willingness and ability to travel regularly across Europe, including overnight stays.
Experience organising operational launches, events, or large-scale field deployments.
Data-driven mindset with the ability to analyse KPIs and implement performance improvements.
Highly organised with excellent problem-solving and logistical planning abilities.
Proficiency in MS Excel, Google Workspace, and operational tracking/reporting tools.
Apply online for consideration.
Facilities Operations Officer in Leeds employer: MarkJames
Contact Detail:
MarkJames Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Facilities Operations Officer in Leeds
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend virtual events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they align with your own. This will help you tailor your responses and show that you're genuinely interested in the role.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or use online platforms. This will help you get comfortable with common questions and refine your answers, making you more confident when it counts.
✨Tip Number 4
Don’t forget to follow up after interviews! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the position. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Facilities Operations Officer in Leeds
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Operations Manager role. Highlight your experience in operations management, logistics, and any relevant field-based programme delivery. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of how you've led teams, managed logistics, or improved performance in previous jobs. We love a good story!
Show Off Your Data Skills: Since this role involves tracking KPIs and implementing improvements, make sure to mention your data-driven mindset. If you’ve used tools like MS Excel or Google Workspace to analyse data, let us know! We’re all about those numbers.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and you’ll be on your way!
How to prepare for a job interview at MarkJames
✨Know Your Operations Inside Out
Before the interview, dive deep into the specifics of operations management, especially in logistics and fleet management. Familiarise yourself with common challenges faced in multi-country operations and think about how you would tackle them.
✨Showcase Your Leadership Skills
Be ready to discuss your experience in motivating and managing teams. Prepare examples of how you've successfully led a team, particularly in high-pressure situations or during operational launches, to demonstrate your ability to inspire and support others.
✨Data-Driven Decision Making
Since this role involves tracking KPIs and implementing performance improvements, come prepared with examples of how you've used data to drive decisions in past roles. Highlight any specific metrics you've improved and the strategies you employed.
✨Logistics Planning is Key
Think about your logistical planning skills and be ready to discuss how you would manage travel and accommodation for drivers across Europe. Share any relevant experiences where you successfully coordinated complex logistics to ensure smooth operations.