Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support and enhance restaurant POS systems, focusing on Simphony and Micros.
- Company: Join a leading brand in the hospitality sector with a strong reputation.
- Benefits: Enjoy a flexible hybrid work model and a negotiable day rate.
- Why this job: Be part of a transformative F&B program and collaborate with diverse teams.
- Qualifications: Experience with Simphony/Micros POS and strong problem-solving skills required.
- Other info: Initial 6-month contract with potential for extension.
Our client, a leading brand in the hospitality sector, is seeking an experienced POS Solutions Engineer to join their team on an initial 6-month contract, with strong potential for ongoing 6-month extensions. This role is offered outside IR35 on a negotiable day rate basis and requires 2-3 days per week onsite at their London office.
Key Responsibilities
- Provide expert support across the restaurant POS estate, primarily focusing on Simphony and/or Micros systems.
- Contribute to both ongoing Micros updates and Simphony enhancements as part of a wider F&B Transformation Program.
- Take full ownership of configuration changes, including testing, validation, and deployment across multiple restaurant locations.
- Support continuous improvements to POS system functionality, working closely with business and technical teams.
- Collaborate with cross-functional teams to ensure seamless integration with hospitality operations and evolving business requirements.
- Provide proactive and responsive support for POS issues, troubleshooting, and system optimizations.
Key Requirements
- Proven hands-on experience with Simphony and/or Micros POS platforms within the hospitality or restaurant sector.
- Strong understanding of the hospitality and POS landscape, industry best practices, and operational challenges.
- Ability to own, implement, and manage configuration changes with minimal supervision.
- Experience supporting POS changes within larger business transformation or modernization programs is highly desirable.
- Strong analytical, problem-solving, and communication skills.
- Ability to thrive in a fast-paced environment and manage competing priorities effectively.
Contract Details
- Initial Term: 6 months (likely to extend on a rolling 6-month basis)
- Status: Outside IR35
- Location: Hybrid (2-3 days onsite in London, remainder remote)
- Day Rate: Negotiable (depending on experience)
Solutions Engineer - POS employer: MarkJames Search
Contact Detail:
MarkJames Search Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Solutions Engineer - POS
✨Tip Number 1
Network with professionals in the hospitality sector, especially those who have experience with POS systems like Simphony and Micros. Attend industry events or join online forums to connect with potential colleagues and learn about their experiences.
✨Tip Number 2
Familiarise yourself with the latest trends and updates in POS technology, particularly within the hospitality industry. This knowledge will not only help you during interviews but also demonstrate your commitment to staying current in your field.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed configuration changes or improvements in previous roles. Highlight your problem-solving skills and ability to work under pressure, as these are crucial for the fast-paced environment of hospitality.
✨Tip Number 4
Research the company’s current POS systems and any recent projects they’ve undertaken. Tailoring your conversation to their specific needs and challenges will show that you’re proactive and genuinely interested in contributing to their success.
We think you need these skills to ace Solutions Engineer - POS
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your hands-on experience with Simphony and/or Micros POS platforms. Emphasise any relevant roles in the hospitality sector and showcase your problem-solving skills.
Craft a Compelling Cover Letter: In your cover letter, explain why you're a great fit for the Solutions Engineer role. Mention your understanding of the hospitality landscape and how your experience aligns with the responsibilities outlined in the job description.
Highlight Relevant Experience: When detailing your work history, focus on specific projects where you implemented or managed configuration changes in POS systems. Use metrics to demonstrate your impact, such as improvements in system functionality or efficiency.
Showcase Soft Skills: Since the role requires collaboration with cross-functional teams, highlight your communication and teamwork skills. Provide examples of how you've successfully worked with others to achieve common goals in fast-paced environments.
How to prepare for a job interview at MarkJames Search
✨Showcase Your Technical Expertise
Make sure to highlight your hands-on experience with Simphony and/or Micros POS platforms. Be prepared to discuss specific projects where you've implemented or managed configuration changes, as this will demonstrate your capability to handle the technical aspects of the role.
✨Understand the Hospitality Landscape
Familiarise yourself with the current trends and challenges in the hospitality sector. Being able to discuss industry best practices and how they relate to the POS systems will show that you have a solid understanding of the environment you'll be working in.
✨Prepare for Problem-Solving Scenarios
Expect to be asked about how you've handled troubleshooting and system optimisations in the past. Prepare examples that showcase your analytical skills and ability to thrive under pressure, as these are crucial for the fast-paced nature of the role.
✨Demonstrate Collaboration Skills
Since the role involves working closely with cross-functional teams, be ready to discuss your experience in collaborative environments. Share examples of how you've successfully integrated technical solutions with business operations to meet evolving requirements.
