At a Glance
- Tasks: Lead and manage a team of drivers, ensuring operational efficiency and client satisfaction.
- Company: MarkJames Search, a global talent solutions provider in tech and engineering.
- Benefits: 100% remote work, competitive salary, and opportunities for career growth.
- Other info: Join a fast-paced environment with a focus on innovation and teamwork.
- Why this job: Make a real impact by optimising logistics and supporting a dynamic driver workforce.
- Qualifications: Experience in operations management and strong leadership skills required.
The predicted salary is between 36000 - 60000 € per year.
Contract Length: 12 month contract (renewable every 12 months)
Location: 100% remote UK
MarkJames Search is a global talent and workforce solutions provider, delivering innovative contingent workforce strategies to leading technology and engineering companies.
As part of our partnership with a leading enterprise technology company, we manage a fleet of drivers responsible for mapping territories in Europe. We are seeking an Operations & Logistics Manager to lead and oversee the daily operations of our driver workforce. This role is critical in ensuring field performance, operational efficiency, and client satisfaction while also managing logistics and technical support.
Key Responsibilities
- Oversee and manage a team of drivers in the field on a day-to-day basis, ensuring operational coverage and adherence to routes.
- Track and report on daily, weekly, and monthly driver KPIs, including kilometres driven and mapping coverage.
- Act as the primary operational point of contact with the client, providing updates on performance, identifying trends, and implementing improvements.
- Motivate, coach, and support drivers to consistently meet performance targets and safety standards.
- Identify process and performance gaps; implement solutions to improve productivity, driver engagement, and fleet utilization.
- Ensure all drivers follow company policies, client standards, and health and safety guidelines.
- Produce accurate reports and dashboards for both internal leadership and client stakeholders on fleet and performance metrics.
- Coordinate driver travel and accommodation arrangements when required to support territory mapping.
- Provide hands-on support for drivers experiencing technical or mechanical issues, liaising with service providers or vendors to resolve problems quickly.
- Ensure vehicles are properly maintained and available for field deployment.
- Act as a central point of contact for logistical planning, ensuring minimal disruption to driver schedules and project delivery.
Requirements
- Proven experience in operations management, logistics, or fleet management.
- Strong leadership skills with experience managing field-based teams.
- Excellent client-facing and stakeholder management skills.
- Data-driven mindset with the ability to track KPIs and implement performance improvements.
- Highly organised with strong problem-solving abilities.
- Proficiency in MS Excel, Google Workspace, and operational tracking tools.
Apply online for consideration.
Operations & Logistics Manager in Maidstone employer: MarkJames Search 🌍
MarkJames Search is an exceptional employer, offering a dynamic remote work environment that empowers employees to thrive in their roles. With a strong focus on innovation and collaboration, we provide ample opportunities for professional growth and development, ensuring that our Operations & Logistics Manager can lead a motivated team while enjoying the flexibility of working from anywhere in the UK. Our commitment to employee well-being and client satisfaction makes us a rewarding place to build a meaningful career.
StudySmarter Expert Advice🤫
We think this is how you could land Operations & Logistics Manager in Maidstone
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend virtual events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their operations and logistics processes so you can speak their language and show how you can add value right from day one.
✨Tip Number 3
Practice your answers to common interview questions, especially those related to leadership and problem-solving. Use the STAR method (Situation, Task, Action, Result) to structure your responses and make them impactful.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Operations & Logistics Manager in Maidstone
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Operations & Logistics Manager role. Highlight your experience in managing teams, logistics, and any relevant KPIs you've tracked. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of how you've improved operations or led teams in the past. We love a good story that showcases your skills!
Show Off Your Data Skills:Since this role is data-driven, make sure to mention your proficiency with tools like MS Excel and Google Workspace. If you’ve used data to drive performance improvements before, let us know! We’re all about those numbers.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and keep track of everything. Plus, it shows you’re serious about joining our team at StudySmarter!
How to prepare for a job interview at MarkJames Search 🌍
✨Know Your Operations Inside Out
Before the interview, dive deep into the specifics of operations and logistics management. Familiarise yourself with key performance indicators (KPIs) relevant to the role, such as fleet utilisation and driver performance metrics. This will not only show your expertise but also demonstrate your commitment to understanding the company's needs.
✨Showcase Your Leadership Style
Prepare examples that highlight your leadership skills, especially in managing field-based teams. Think about times when you motivated drivers or resolved conflicts. Being able to articulate your approach to coaching and supporting team members will resonate well with the interviewers.
✨Be Data-Driven
Since this role requires a data-driven mindset, come prepared with examples of how you've used data to track performance and implement improvements in past roles. Discuss specific tools you've used, like MS Excel or operational tracking software, to analyse KPIs and drive results.
✨Understand Client Relations
As the primary point of contact for clients, it's crucial to demonstrate your client-facing skills. Prepare to discuss how you've managed stakeholder relationships in the past, provided updates, and identified trends. Showing that you can maintain strong communication will be key to impressing the interviewers.
