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- Tasks: Lead and manage a team of drivers, ensuring operational efficiency and client satisfaction.
- Company: MarkJames Search, a global talent solutions provider in tech and engineering.
- Benefits: 100% remote work, competitive salary, and opportunities for career growth.
- Other info: Join a fast-paced environment with a focus on innovation and performance improvement.
- Why this job: Make a real impact by optimising logistics and supporting a dynamic driver team.
- Qualifications: Experience in operations management and strong leadership skills required.
The predicted salary is between 36000 - 60000 £ per year.
Contract Length: 12 month contract (renewable every 12 months)
Location: 100% remote UK
MarkJames Search is a global talent and workforce solutions provider, delivering innovative contingent workforce strategies to leading technology and engineering companies. As part of our partnership with a leading enterprise technology company, we manage a fleet of drivers responsible for mapping territories in Europe. We are seeking an Operations & Logistics Manager to lead and oversee the daily operations of our driver workforce. This role is critical in ensuring field performance, operational efficiency, and client satisfaction while also managing logistics and technical support.
Key Responsibilities
- Oversee and manage a team of drivers in the field on a day-to-day basis, ensuring operational coverage and adherence to routes.
- Track and report on daily, weekly, and monthly driver KPIs, including kilometres driven and mapping coverage.
- Act as the primary operational point of contact with the client, providing updates on performance, identifying trends, and implementing improvements.
- Motivate, coach, and support drivers to consistently meet performance targets and safety standards.
- Identify process and performance gaps; implement solutions to improve productivity, driver engagement, and fleet utilization.
- Ensure all drivers follow company policies, client standards, and health and safety guidelines.
- Produce accurate reports and dashboards for both internal leadership and client stakeholders on fleet and performance metrics.
- Coordinate driver travel and accommodation arrangements when required to support territory mapping.
- Provide hands-on support for drivers experiencing technical or mechanical issues, liaising with service providers or vendors to resolve problems quickly.
- Ensure vehicles are properly maintained and available for field deployment.
- Act as a central point of contact for logistical planning, ensuring minimal disruption to driver schedules and project delivery.
Requirements
- Proven experience in operations management, logistics, or fleet management.
- Strong leadership skills with experience managing field-based teams.
- Excellent client-facing and stakeholder management skills.
- Data-driven mindset with the ability to track KPIs and implement performance improvements.
- Highly organised with strong problem-solving abilities.
- Proficiency in MS Excel, Google Workspace, and operational tracking tools.
Apply online for consideration.
Operations & Logistics Manager employer: MarkJames Search 🌍
Contact Detail:
MarkJames Search 🌍 Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations & Logistics Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend virtual events, and engage with professionals on LinkedIn. We all know that sometimes it’s not just what you know, but who you know that can help you land that Operations & Logistics Manager role.
✨Tip Number 2
Prepare for interviews by researching the company and understanding their operations. We recommend practising common interview questions related to logistics and team management. Show them you’re not just a fit for the role, but that you’re genuinely excited about contributing to their success!
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, send a quick thank-you email to express your appreciation for the opportunity. It keeps you fresh in their minds and shows your enthusiasm for the position. We believe this small gesture can make a big difference.
✨Tip Number 4
Apply through our website for the best chance at landing the job! We streamline the application process and ensure your details reach the right people. Plus, it’s a great way to show you’re serious about joining the team and making an impact in operations and logistics.
We think you need these skills to ace Operations & Logistics Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Operations & Logistics Manager role. Highlight your experience in managing teams, logistics, and any relevant KPIs you've tracked. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of how you've motivated teams or improved operational efficiency in the past. We love a good story!
Show Off Your Data Skills: Since this role is data-driven, make sure to mention your proficiency with tools like MS Excel and Google Workspace. If you’ve used data to drive performance improvements before, let us know! We’re all about those numbers.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, we love seeing applications come directly from our site!
How to prepare for a job interview at MarkJames Search 🌍
✨Know Your Numbers
As an Operations & Logistics Manager, you'll need to be data-driven. Brush up on key performance indicators (KPIs) relevant to fleet management and logistics. Be ready to discuss how you've tracked and improved these metrics in your previous roles.
✨Showcase Your Leadership Style
This role involves managing a team of drivers, so it's crucial to demonstrate your leadership skills. Prepare examples of how you've motivated and coached teams in the past, especially in challenging situations. Highlight your approach to ensuring safety and performance standards.
✨Client Communication is Key
You'll be the primary point of contact for clients, so practice articulating how you would keep them updated on performance and improvements. Think of specific instances where you've successfully managed client relationships and resolved issues.
✨Problem-Solving Scenarios
Expect questions about how you'd handle logistical challenges or technical issues with drivers. Prepare some real-life examples where you've identified gaps in processes and implemented effective solutions. This will show your proactive approach to operations management.