At a Glance
- Tasks: Lead client engagement and drive new business in IT services across EMEA.
- Company: MarkJames, a leading recruitment partner with a focus on innovative workforce solutions.
- Benefits: Negotiable salary, bonuses, flexible remote work, and clear career progression.
- Other info: Enjoy a collaborative culture with quarterly socials and opportunities for growth.
- Why this job: Join a dynamic team and make an impact in the fast-paced tech recruitment industry.
- Qualifications: Proven track record in staffing, strong communication skills, and experience with major tech clients.
The predicted salary is between 50000 - 65000 Β£ per year.
Flexible within UK (100% Remote)
Salary: Negotiable + Bonus
MarkJames is a specialist recruitment and workforce solutions partner delivering high-calibre contingent workforce talent across EMEA and North America. We support leading multinational organisations with scalable contractor hiring solutions, leveraging market intelligence, AI-driven sourcing, and a global delivery model spanning onshore, nearshore, and offshore capabilities.
We are seeking a high-energy, commercially driven Client Engagement Director to lead the growth of our IT Services and Solutions offering across EMEA. This role will focus on winning new business while also managing, developing, and expanding existing client accounts.
You will target and engage key client segments including System Integrators, Managed Service Providers, IT Consulting firms, and global Big Tech organisations, positioning tailored contractor hiring solutions to meet complex workforce demands.
The successful candidate will be a proven new business hunter within the staffing/agency industry, with a strong track record of securing contractor hiring engagements. You will take a consultative, solutions-led approach to selling, positioning workforce solutions across onshore, nearshore, and offshore delivery models.
This is a strategic and hands-on role requiring the ability to build and manage short, medium, and long-term sales pipelines, navigate complex stakeholder environments, and deliver sustained revenue growth.
- Identify, target, and win new IT services and contractor workforce business across EMEA, focusing on System Integrators, MSPs, IT Consulting firms, and Big Tech clients.
- Build, manage, and convert a strong pipeline of opportunities across short, medium, and long-term horizons.
- Drive new client acquisition through proactive outbound business development, networking, and strategic account targeting.
- Manage and grow existing client accounts, identifying opportunities to expand service lines and increase contractor spend.
- Position and sell tailored contractor solutions including onshore, nearshore, and offshore resourcing models.
- Lead client engagements including discovery sessions, solution design, proposals, and commercial negotiations.
- Negotiate commercial terms, MSAs, and service agreements to ensure profitable, long-term partnerships.
- Build and maintain strong relationships with senior stakeholders across procurement, HR, and technology leadership teams.
- Represent the business at industry events, client meetings, and networking forums across EMEA.
Proven track record of winning new IT services contractor business within a staffing/recruitment agency environment.
Strong experience working with or selling into System Integrators, MSPs, IT consulting firms, and/or Big Tech organisations.
Experience selling onshore, nearshore, and offshore delivery models.
Excellent commercial acumen with experience negotiating complex contracts and pricing models.
Strong communication, presentation, and stakeholder management skills at senior and C-level.
Play a pivotal role in scaling a high-growth IT services and contractor solutions offering across key enterprise client segments.
Competitive base salary with industry-leading commission and bonus potential.
Flexible working model across EMEA.
Fully remote working.
Great culture, collaborative teams, and quarterly socials.
Clear career progression.
Client Manager - Events employer: MarkJames π
Contact Detail:
MarkJames π Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Client Manager - Events
β¨Network Like a Pro
Get out there and connect with people in the industry! Attend events, join online forums, and donβt be shy about reaching out to potential clients or colleagues on LinkedIn. Building relationships can open doors that a CV just canβt.
β¨Show Off Your Expertise
When you get the chance to chat with potential clients or during interviews, make sure to showcase your knowledge of the market and your past successes. Share specific examples of how you've helped clients in similar roles β itβs all about demonstrating your value!
β¨Tailor Your Approach
Every client is different, so adapt your pitch to fit their needs. Research their business and come prepared with tailored solutions that highlight how you can solve their specific challenges. This shows youβre not just another candidate; youβre the right candidate.
β¨Follow Up Like a Boss
After meetings or networking events, donβt forget to follow up! A quick email thanking them for their time and reiterating your interest can keep you top of mind. Plus, it shows youβre proactive and genuinely interested in working together.
We think you need these skills to ace Client Manager - Events
Some tips for your application π«‘
Tailor Your CV: Make sure your CV speaks directly to the role of Client Manager - Events. Highlight your experience in winning new business and managing client accounts, especially within the staffing or recruitment industry. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your passion for the role and how your skills align with our needs. Donβt forget to mention your experience with System Integrators and Big Tech organisations β thatβll grab our attention!
Showcase Your Achievements: When detailing your experience, focus on specific achievements that demonstrate your ability to drive revenue growth and manage client relationships. Numbers speak volumes, so if youβve secured significant contracts or expanded service lines, let us know!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. Itβs the best way for us to receive your application and ensures you donβt miss out on any important updates from our team!
How to prepare for a job interview at MarkJames π
β¨Know Your Client Segments
Before the interview, dive deep into understanding the key client segments you'll be targeting, like System Integrators and Big Tech firms. Familiarise yourself with their specific needs and challenges so you can speak confidently about how your experience aligns with their requirements.
β¨Showcase Your Consultative Approach
Prepare to discuss your consultative, solutions-led selling style. Think of examples where you've successfully identified client needs and tailored solutions accordingly. This will demonstrate your ability to engage clients effectively and build long-term relationships.
β¨Highlight Your Negotiation Skills
Since this role involves negotiating complex contracts, come ready with examples of past negotiations. Be prepared to discuss your strategies for achieving profitable outcomes while maintaining strong partnerships, showcasing your commercial acumen.
β¨Engage with Enthusiasm
This position requires high energy and a proactive approach. During the interview, let your passion for client engagement and business development shine through. Share your excitement about the potential to drive new client acquisition and grow existing accounts.