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- Tasks: Lead growth in IT services, win new business, and manage client accounts across EMEA.
- Company: MarkJames Search, a specialist recruitment partner with a global reach.
- Benefits: Competitive salary, bonuses, flexible remote work, and clear career progression.
- Other info: Collaborative culture with quarterly socials and opportunities for professional development.
- Why this job: Join a high-growth team and make an impact in the IT services sector.
- Qualifications: Proven track record in staffing, strong sales skills, and experience with major tech firms.
The predicted salary is between 60000 - 80000 £ per year.
Location: Flexible within UK (100% Remote)
Salary: Negotiable + Bonus
About MarkJames Search
MarkJames is a specialist recruitment and workforce solutions partner delivering high-calibre contingent workforce talent across EMEA and North America. We support leading multinational organisations with scalable contractor hiring solutions, leveraging market intelligence, AI-driven sourcing, and a global delivery model spanning onshore, nearshore, and offshore capabilities.
Role Overview
We are seeking a high-energy, commercially driven Client Engagement Director to lead the growth of our IT Services and Solutions offering across EMEA. This role will focus on winning new business while also managing, developing, and expanding existing client accounts. You will target and engage key client segments including System Integrators, Managed Service Providers, IT Consulting firms, and global Big Tech organisations, positioning tailored contractor hiring solutions to meet complex workforce demands.
The successful candidate will be a proven new business hunter within the staffing/agency industry, with a strong track record of securing contractor hiring engagements. You will take a consultative, solutions-led approach to selling, positioning workforce solutions across onshore, nearshore, and offshore delivery models. This is a strategic and hands-on role requiring the ability to build and manage short, medium, and long-term sales pipelines, navigate complex stakeholder environments, and deliver sustained revenue growth.
Key Responsibilities
- Identify, target, and win new IT services and contractor workforce business across EMEA, focusing on System Integrators, MSPs, IT Consulting firms, and Big Tech clients.
- Develop and execute a go-to-market strategy aligned to regional growth targets and vertical market opportunities within these key segments.
- Build, manage, and convert a strong pipeline of opportunities across short, medium, and long-term horizons.
- Drive new client acquisition through proactive outbound business development, networking, and strategic account targeting.
- Manage and grow existing client accounts, identifying opportunities to expand service lines and increase contractor spend.
- Position and sell tailored contractor solutions including onshore, nearshore, and offshore resourcing models.
- Lead client engagements including discovery sessions, solution design, proposals, and commercial negotiations.
- Collaborate closely with delivery teams to ensure successful fulfilment and high levels of client satisfaction.
- Negotiate commercial terms, MSAs, and service agreements to ensure profitable, long-term partnerships.
- Build and maintain strong relationships with senior stakeholders across procurement, HR, and technology leadership teams.
- Provide accurate sales forecasting, pipeline reporting, and market insights to senior leadership.
- Represent the business at industry events, client meetings, and networking forums across EMEA.
Skills & Experience Required
- Proven track record of winning new IT services contractor business within a staffing/recruitment agency environment.
- Strong experience working with or selling into System Integrators, MSPs, IT consulting firms, and/or Big Tech organisations.
- Demonstrated success as a new business hunter, with the ability to open doors and close high-value deals.
- Experience selling onshore, nearshore, and offshore delivery models.
- Ability to build and manage multi-stage sales pipelines across varying time horizons.
- Excellent commercial acumen with experience negotiating complex contracts and pricing models.
- Highly consultative, solutions-oriented sales approach.
- Strong communication, presentation, and stakeholder management skills at senior and C-level.
- Self-motivated, high-energy, and comfortable operating in a fast-paced, growth-oriented environment.
- Existing relationships to leverage with firms including Capgemini, Accenture, Atos, CGI, Sopra Steria, TCS, Infosys, Wipro, HCLTech, Tech Mahindra, and/or Cognizant or similar would be a distinct advantage.
Why Join MarkJames Search
- Play a pivotal role in scaling a high-growth IT services and contractor solutions offering across key enterprise client segments.
- Competitive base salary with industry-leading commission and bonus potential.
- Flexible working model across EMEA.
- Opportunity to work with innovative sourcing technologies and global delivery capabilities.
- High-impact role with visibility and influence across senior leadership and business strategy.
- Fully remote working.
- Great culture, collaborative teams, and quarterly socials.
- Clear career progression.
Client Engagement Director employer: MarkJames 🌍
Contact Detail:
MarkJames 🌍 Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Engagement Director
✨Tip Number 1
Network like a pro! Get out there and connect with industry folks on LinkedIn or at events. The more people you know, the better your chances of landing that Client Engagement Director role.
✨Tip Number 2
Show off your expertise! When you get the chance to chat with potential employers, share your insights on market trends and solutions. This will position you as a knowledgeable candidate who can drive growth.
✨Tip Number 3
Tailor your pitch! When reaching out to companies, make sure to highlight your experience with System Integrators and Big Tech. Show them how your skills align with their needs and how you can help them grow.
✨Tip Number 4
Don’t forget to follow up! After meetings or networking events, drop a quick message to thank them for their time and reiterate your interest. It keeps you on their radar and shows your enthusiasm for the role.
We think you need these skills to ace Client Engagement Director
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Client Engagement Director role. Highlight your experience in winning new business and managing client accounts, as these are key aspects of the job.
Showcase Your Achievements: Don’t just list your responsibilities; share specific examples of how you’ve successfully secured contractor hiring engagements or expanded client accounts. Numbers and results speak volumes!
Be Authentic: Let your personality shine through in your application. We’re looking for someone with high energy and a consultative approach, so don’t be afraid to show us who you are and why you’re passionate about this role.
Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at MarkJames 🌍
✨Know Your Market
Before the interview, dive deep into the IT services landscape. Understand the key players like System Integrators and Big Tech firms. This knowledge will help you speak confidently about how your experience aligns with their needs.
✨Showcase Your Success Stories
Prepare specific examples of how you've successfully won new business in the staffing industry. Highlight your consultative approach and any high-value deals you've closed to demonstrate your capability as a new business hunter.
✨Master the Art of Negotiation
Brush up on your negotiation skills. Be ready to discuss complex contracts and pricing models you've worked with. This will show that you have the commercial acumen needed for the role.
✨Build Rapport with Stakeholders
Think about how you can connect with senior stakeholders during the interview. Practice articulating your communication style and how you manage relationships, as this is crucial for the Client Engagement Director role.