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- Tasks: Support import/export shipments and manage time-critical bookings with excellent customer service.
- Company: Dynamic logistics company based in Hounslow, focused on customer satisfaction.
- Benefits: Full-time hours, Monday to Friday, with a supportive team environment.
- Why this job: Join a fast-paced industry and make a difference in global trade.
- Qualifications: Strong customer service skills and experience in freight forwarding preferred.
- Other info: Opportunity for growth in a thriving logistics sector.
The predicted salary is between 30000 - 42000 £ per year.
A logistics company in Hounslow is seeking an Import & Export Customer Service Clerk. The ideal candidate will have strong customer service experience, particularly in freight forwarding, and be confident in managing time-critical shipments.
Responsibilities include:
- Providing support for import/export shipments
- Managing bookings
- Communicating effectively with customers and teams
The role offers a full-time position, working Monday to Friday.
Freight Forwarding: Import/Export Customer Specialist in Hounslow employer: Marketingagentur Nirtl
Contact Detail:
Marketingagentur Nirtl Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Freight Forwarding: Import/Export Customer Specialist in Hounslow
✨Tip Number 1
Network like a pro! Reach out to people in the logistics industry, especially those working in freight forwarding. A friendly chat can lead to insider info about job openings that aren't even advertised yet.
✨Tip Number 2
Prepare for interviews by brushing up on your customer service skills. Think of examples from your past experiences where you’ve handled time-critical shipments or resolved customer issues. We want you to shine!
✨Tip Number 3
Don’t just apply anywhere; focus on companies that align with your values and career goals. Check out our website for openings that match your skills in import/export customer service. We’ve got your back!
✨Tip Number 4
Follow up after interviews! A quick thank-you email can set you apart from other candidates. It shows your enthusiasm for the role and keeps you fresh in their minds. Let’s make sure they remember you!
We think you need these skills to ace Freight Forwarding: Import/Export Customer Specialist in Hounslow
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service experience, especially in freight forwarding. We want to see how your skills match the role, so don’t be shy about showcasing your relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Import/Export Customer Specialist role. We love seeing enthusiasm and a clear understanding of the logistics industry.
Showcase Your Communication Skills: Since effective communication is key in this role, make sure your application reflects your ability to convey information clearly. We appreciate candidates who can articulate their thoughts well, both in writing and verbally.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Marketingagentur Nirtl
✨Know Your Freight Forwarding Basics
Make sure you brush up on the fundamentals of freight forwarding. Understand key terms and processes related to import/export shipments, as well as any regulations that might apply. This knowledge will help you answer questions confidently and show that you're serious about the role.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided exceptional customer service, especially in time-sensitive situations. Think about how you handled difficult customers or resolved issues quickly, as this will demonstrate your ability to thrive in a fast-paced environment.
✨Practice Effective Communication
Since the role involves communicating with customers and teams, practice articulating your thoughts clearly and concisely. You might want to do mock interviews with friends or family, focusing on how you explain complex logistics concepts in simple terms.
✨Time Management is Key
Be ready to discuss how you manage your time effectively, especially when juggling multiple shipments or tasks. Prepare to share specific strategies or tools you use to stay organised, as this will highlight your ability to handle the demands of the job.
