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For Companies At a Glance
- Tasks: Manage global shipments from start to finish across air, sea, road, and courier.
- Company: Fast-paced freight forwarding business focused on time-critical shipments.
- Benefits: Competitive salary, career progression, annual bonus, and supportive team environment.
- Why this job: Join a dynamic team and make a real impact in global logistics.
- Qualifications: Experience in imports/exports and excellent customer service skills required.
- Other info: Opportunity for remote work and flexible hours after training.
The predicted salary is between 28800 - 43200 £ per year.
We are working with a well-established and fast-paced freight forwarding business that specialises in time-critical shipments. Due to growth, they are now seeking an experienced Import & Export Operations Coordinator to join their dedicated operations team. This is a varied and hands-on role, where you’ll be responsible for managing shipments from start to finish across multiple transport modes (air, sea, road and courier). You’ll be an integral part of the operations team, ensuring clients receive the highest levels of service, with shipments delivered safely, efficiently, and on time.
Key Responsibilities
- Coordinating worldwide multimodal imports & exports (air, sea, road, courier) end-to-end
- Managing bookings, collections, transport, and liaising with overseas agents/customers
- Preparing and processing shipping documentation
- Submitting import & export customs entries
- Building strong relationships with customers, suppliers, and partners to deliver excellent service
- Providing quotations, pricing jobs, and raising invoices accurately
- Handling multiple shipments simultaneously and communicating effectively at all times
Experience & Skills Required
- Proven experience in imports and/or exports within freight forwarding
- Customs entry knowledge (import or export) essential
- Excellent customer service skills with a professional telephone manner
- Highly organised, detail-oriented, and able to work to strict deadlines
- Ability to thrive in a fast-paced, time-critical environment
What’s on Offer
- Competitive salary package
- Career progression opportunities within a growing business
- Exposure to global freight forwarding and time-critical logistics
- Supportive and dynamic team environment
- Annual Bonus
Working Monday to Friday. Once trained, will be on an on-call rota 1-6 weekends, remotely paid as overtime, and also have the Monday off. This is an exciting opportunity for an experienced freight forwarding professional to join a business that truly values customer service, precision, and reliability.
Import Export Clerk operations in Frome employer: Marketingagentur Nirtl
Contact Detail:
Marketingagentur Nirtl Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Import Export Clerk operations in Frome
✨Tip Number 1
Network like a pro! Reach out to your connections in the freight forwarding industry and let them know you're on the lookout for opportunities. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by brushing up on your customs entry knowledge and the specifics of multimodal transport. Be ready to discuss your past experiences and how they relate to the role of an Import Export Clerk.
✨Tip Number 3
Showcase your customer service skills during interviews. Share examples of how you've built strong relationships with clients and handled multiple shipments simultaneously, as this is key in the fast-paced world of freight forwarding.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Import Export Clerk operations in Frome
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in imports and exports, especially within freight forwarding. We want to see how your skills match the job description, so don’t be shy about showcasing your customs entry knowledge and customer service skills!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our operations team. Share specific examples of how you've managed shipments or built strong relationships with clients in the past.
Showcase Your Organisational Skills: In this fast-paced role, being organised is key. When writing your application, mention any tools or methods you use to stay on top of multiple shipments and deadlines. We love to see candidates who can thrive under pressure!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, we love seeing applications come in through our own platform!
How to prepare for a job interview at Marketingagentur Nirtl
✨Know Your Stuff
Make sure you brush up on your knowledge of import and export processes, especially customs entries. Familiarise yourself with the different transport modes like air, sea, and road. This will show that you're not just interested in the role but also have a solid understanding of the industry.
✨Showcase Your Customer Service Skills
Since this role emphasises excellent customer service, prepare examples of how you've handled customer interactions in the past. Think about times when you went above and beyond to ensure client satisfaction, as this will resonate well with the interviewers.
✨Demonstrate Your Organisational Skills
Be ready to discuss how you manage multiple shipments and deadlines. You might want to share specific tools or methods you use to stay organised. This will highlight your ability to thrive in a fast-paced environment, which is crucial for this role.
✨Build Rapport
During the interview, try to build a connection with your interviewers. Ask them about their experiences in the company and share your enthusiasm for the role. A friendly, professional rapport can make a lasting impression and set you apart from other candidates.
