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For Companies At a Glance
- Tasks: Coordinate customer logistics, manage deliveries, and resolve shipment issues.
- Company: Join an international logistics provider based in Colnbrook.
- Benefits: Enjoy a dynamic work environment with a supportive team culture.
- Why this job: Perfect for those who thrive in fast-paced settings and love problem-solving.
- Qualifications: Experience in customer service within freight, logistics, or courier is essential.
- Other info: Work hours are Monday to Friday, 9.00am to 6.00pm.
The predicted salary is between 30000 - 42000 £ per year.
Overview
NEW VACANCY: Our client is an international logistics provider based in Colnbrook and they are looking for a customer services person to join their team. The role is hands on and very varied.
Responsibilities
- Updating customers on deliveries and collections
- Dealing with lost / missing shipments and resolving them
- Light warehouse work from time to time
- Handling key accounts and main customers
- Bookings with agents
- Liaising with warehouse, transport and warehouse staff
- Working in a team
- Answer incoming calls professionally
Hours
Hours are Monday – Friday 9:00am – 6:00pm
Experience / Qualifications
Experience working within customer service for freight / logistics / courier is required.
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Customer Logistics Coordinator employer: Marketingagentur Nirtl
Contact Detail:
Marketingagentur Nirtl Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Logistics Coordinator
✨Tip Number 1
Familiarise yourself with the logistics industry, especially in customer service roles. Understanding key terms and processes related to freight and courier services will help you stand out during interviews.
✨Tip Number 2
Network with professionals in the logistics sector. Attend industry events or join online forums to connect with people who can provide insights or even refer you to opportunities within their companies.
✨Tip Number 3
Prepare for common interview questions specific to customer service in logistics. Think about scenarios where you've successfully resolved issues or improved customer satisfaction, as these examples will showcase your experience effectively.
✨Tip Number 4
Demonstrate your teamwork skills during the application process. Since the role involves liaising with various departments, highlighting your ability to collaborate and communicate effectively with others will be crucial.
We think you need these skills to ace Customer Logistics Coordinator
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the specific responsibilities and requirements for the Customer Logistics Coordinator position. Tailor your application to highlight relevant experience in customer service within the logistics or courier industry.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous roles you've had in customer service, particularly in freight, logistics, or courier services. Use specific examples to demonstrate your problem-solving skills and ability to handle key accounts.
Craft a Strong Cover Letter: Write a personalised cover letter that addresses the hiring manager. Explain why you are interested in the role and how your skills align with the company's needs. Mention your experience with handling deliveries, resolving issues, and working in a team.
Proofread Your Application: Before submitting your application, make sure to proofread all documents for spelling and grammatical errors. A well-presented application reflects your attention to detail, which is crucial in a logistics role.
How to prepare for a job interview at Marketingagentur Nirtl
✨Know the Company
Before your interview, take some time to research Marketingagentur Nirtl and their logistics services. Understanding their operations and values will help you tailor your answers and show genuine interest in the role.
✨Highlight Relevant Experience
Make sure to emphasise your previous experience in customer service within the freight, logistics, or courier sectors. Be prepared to discuss specific examples of how you've handled customer inquiries or resolved issues in the past.
✨Demonstrate Problem-Solving Skills
Since the role involves dealing with lost or missing shipments, be ready to share instances where you've successfully resolved similar challenges. This will showcase your ability to think on your feet and handle pressure.
✨Prepare Questions
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful queries about the team dynamics, company culture, or specific logistics processes. This shows your enthusiasm and helps you assess if the company is the right fit for you.
