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For Companies At a Glance
- Tasks: Manage customer bookings and coordinate timely deliveries and pickups.
- Company: Dynamic courier company specialising in same day and express shipments.
- Benefits: Full-time position with opportunities for growth and development.
- Why this job: Join a fast-paced environment and make a difference in customer service.
- Qualifications: Experience in the courier industry and strong customer interaction skills.
- Other info: Entry-level role perfect for those looking to kickstart their career.
The predicted salary is between 28800 - 43200 £ per year.
We are recruiting a courier company who deal with same day / express and wholesale shipments. They are looking for someone who has experience working within the courier industry dealing with customers, booking deliveries & collections and proactive to offer quotes and negotiate rates with customers.
Responsibilities
- Manage customer bookings for deliveries and collections.
- Provide quotes and negotiate rates with customers.
- Coordinate with courier operations to ensure timely delivery and pickup.
Qualifications
- Experience in the courier industry handling customer interactions, bookings, and rate negotiations.
Employment type: Full-time
Seniority level: Entry level
Courier customer services employer: Marketingagentur Nirtl
Contact Detail:
Marketingagentur Nirtl Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Courier customer services
✨Tip Number 1
Get to know the company inside out! Research their services, values, and recent news. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Since you'll be dealing with bookings and negotiations, role-play scenarios with friends or family. This will boost your confidence and prepare you for real-life interactions.
✨Tip Number 3
Network like a pro! Connect with people in the courier industry on LinkedIn or attend local events. You never know who might have a lead or can give you insider tips about the company you're eyeing.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to reach out directly!
We think you need these skills to ace Courier customer services
Some tips for your application 🫡
Show Your Experience: Make sure to highlight any previous experience you have in the courier industry. We want to see how you've handled customer interactions, bookings, and rate negotiations before.
Be Clear and Concise: When filling out your application, keep your language clear and to the point. We appreciate straightforward communication, just like you would with a customer!
Tailor Your Application: Don’t just send a generic application! Tailor it to our job description by mentioning specific skills that match what we’re looking for in a courier customer service role.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss any important updates from us!
How to prepare for a job interview at Marketingagentur Nirtl
✨Know Your Stuff
Make sure you brush up on your knowledge of the courier industry. Understand the basics of same day and express shipments, as well as common customer queries. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Practice Customer Scenarios
Think about potential customer interactions you might face in this role. Prepare for questions about how you would handle bookings, provide quotes, or negotiate rates. Practising these scenarios can help you articulate your thought process during the interview.
✨Show Your Proactivity
Since the job requires a proactive approach, be ready to share examples from your past experiences where you took the initiative. Whether it was resolving a customer issue or improving a process, demonstrating your proactive nature can set you apart from other candidates.
✨Ask Smart Questions
At the end of the interview, don’t forget to ask insightful questions about the company’s operations or their customer service strategies. This shows that you’re engaged and eager to learn more about how you can contribute to their success.
