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- Tasks: Manage cargo reservations and handle customer inquiries with professionalism.
- Company: Established Cargo GSSA operation in Greater London.
- Benefits: Structured office environment with a Monday to Friday work schedule.
- Why this job: Join a dynamic team and enhance your customer service skills in the air cargo industry.
- Qualifications: Air cargo experience and strong communication skills required.
- Other info: Great opportunity for career growth in a supportive environment.
The predicted salary is between 36000 - 60000 £ per year.
A well-established Cargo GSSA operation in Greater London is seeking a Customer Service & Reservations Agent. In this role, you will manage cargo reservations and handle customer inquiries, ensuring all activities comply with company standards.
Ideal candidates will have:
- Air cargo experience
- Strong communication skills
- A good understanding of cargo booking processes
This position offers a structured office environment with a work schedule from Monday to Friday.
Air Cargo Reservations & Customer Service Expert employer: Marketingagentur Nirtl
Contact Detail:
Marketingagentur Nirtl Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Air Cargo Reservations & Customer Service Expert
✨Tip Number 1
Network like a pro! Reach out to folks in the air cargo industry on LinkedIn or at local events. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Practice your pitch! When you get the chance to chat with potential employers, be ready to explain why you're the perfect fit for the Customer Service & Reservations Agent role. Highlight your air cargo experience and communication skills.
✨Tip Number 3
Stay organised! Keep track of the jobs you’ve applied for and follow up if you haven’t heard back. A polite nudge can show your enthusiasm and keep you on their radar.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of resources to help you land that dream job in air cargo. Plus, it’s a great way to show you’re serious about joining our team.
We think you need these skills to ace Air Cargo Reservations & Customer Service Expert
Some tips for your application 🫡
Show Off Your Air Cargo Experience: Make sure to highlight any previous experience you have in air cargo or customer service. We want to see how your background aligns with the role, so don’t hold back on those relevant details!
Communicate Clearly and Confidently: Strong communication skills are key for this position. When writing your application, keep your language clear and professional. We love a good story, so feel free to share examples of how you've handled customer inquiries in the past.
Understand the Booking Process: Demonstrate your knowledge of cargo booking processes in your application. We’re looking for candidates who can navigate these systems smoothly, so mentioning specific tools or methods you’ve used will definitely catch our eye!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and you’ll be set!
How to prepare for a job interview at Marketingagentur Nirtl
✨Know Your Cargo Inside Out
Before the interview, brush up on your air cargo knowledge. Familiarise yourself with common booking processes and terminology. This will not only show your expertise but also demonstrate your genuine interest in the role.
✨Showcase Your Communication Skills
Since strong communication is key for this position, prepare examples of how you've effectively handled customer inquiries in the past. Think about specific situations where you resolved issues or improved customer satisfaction.
✨Understand the Company Culture
Research the company’s values and work environment. Knowing what they stand for will help you tailor your answers to align with their expectations. It’ll also give you a chance to ask insightful questions during the interview.
✨Prepare for Scenario-Based Questions
Expect to face scenario-based questions that assess your problem-solving skills. Practice responding to potential challenges you might encounter in cargo reservations. This will help you think on your feet and showcase your ability to handle real-life situations.
