At a Glance
- Tasks: Manage social media channels and engage with our vibrant online community.
- Company: Join a dynamic team at Urban Playground, a leader in hospitality and entertainment.
- Benefits: Competitive salary, creative work environment, and opportunities for growth.
- Other info: Fast-paced role perfect for those who thrive on creativity and collaboration.
- Why this job: Be part of exciting launches and make a real impact on our brand's voice.
- Qualifications: Marketing degree or qualification, and a passion for social media.
The predicted salary is between 25000 - 35000 £ per year.
Department: Sales and Marketing
Location: Urban Playground Head Office, Nottingham
Role Description
To own the day-to-day execution of our social media channels, ensuring content is scheduled, published, monitored and optimised across multiple brands and venues during a critical growth period, including the launch of our Chicago venue, while looking after London and Manchester.
Essential Duties and Responsibilities
- Social Media Management
- Own the social media content calendar across multiple brands.
- Schedule and publish content across Instagram, TikTok, Facebook, LinkedIn and YouTube.
- Ensure content is published accurately and on time.
- Coordinate content requirements across multiple stakeholders.
- Community Management
- Monitor comments, messages and engagement across all channels.
- Respond to customer enquiries in line with brand guidelines.
- Escalate customer service issues where appropriate.
- Drive engagement and conversation within online communities.
- Content Coordination
- Work with internal teams, agencies, creators and designers to ensure content is received and published on schedule.
- Support launch campaigns, activations and events.
- Manage content libraries and asset organisation.
- Performance & Reporting
- Monitor performance of content and campaigns.
- Identify top-performing content and trends.
- Provide weekly reporting and recommendations.
Candidate Requirements
Key Skills and Competencies
- Strong interpersonal skills and ability to influence senior stakeholders.
- High attention to detail with the ability to see the bigger picture.
- Ability to manage multiple priorities and meet tight deadlines.
- Comfortable working in a fast-paced environment.
- Excellent written communication skills.
Qualifications and Experience
- Marketing Qualification or Degree.
- Social media native with strong understanding of Instagram, TikTok and YouTube.
- Hospitality, leisure, entertainment or consumer brand experience preferred.
Social Media and Community Executive in Nottingham employer: Marketing - Urban Playground Holdings
At Urban Playground, we pride ourselves on being an exceptional employer, offering a vibrant work culture that fosters creativity and collaboration. Located in the heart of Nottingham, our head office provides a dynamic environment where employees can thrive during our exciting growth phase, including the launch of our Chicago venue. We are committed to employee development, providing ample opportunities for growth and learning, while also ensuring a supportive atmosphere that values each team member's contributions.
Contact Details:
Marketing - Urban Playground Holdings Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Social Media and Community Executive in Nottingham
✨Tip Number 1
Get your social media game on point! Make sure your profiles are polished and showcase your personality. Share relevant content that highlights your skills and interests in the industry, especially around community engagement and social media trends.
✨Tip Number 2
Network like a pro! Connect with people in the industry on LinkedIn and engage with their posts. Don’t be shy to slide into DMs or comment on their work; it shows you’re genuinely interested and can help you stand out.
✨Tip Number 3
Prepare for interviews by knowing the company inside out. Research their social media presence and think about how you can contribute to their growth. Bring fresh ideas to the table that align with their brand voice and community goals.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to connect directly with us. Don’t forget to follow up after applying; it shows your enthusiasm!
We think you need these skills to ace Social Media and Community Executive in Nottingham
Some tips for your application 🫡
Show Off Your Social Skills:When you're applying for the Social Media and Community Executive role, make sure to highlight your experience with social media platforms. We want to see how you've managed content calendars and engaged with communities in the past. Don't hold back on showcasing your creativity!
Tailor Your Application:Take a moment to customise your application for us. Use keywords from the job description to demonstrate that you understand what we're looking for. This shows us that you're not just sending out generic applications but are genuinely interested in joining our team.
Be Clear and Concise:We love a well-structured application! Keep your writing clear and to the point. Highlight your key achievements and skills without rambling. Remember, we’re looking for excellent written communication skills, so let your application reflect that.
Apply Through Our Website:Make sure to submit your application through our website. It’s the best way for us to keep track of your application and ensures it gets to the right people. Plus, it shows us that you’re keen on being part of our community!
How to prepare for a job interview at Marketing - Urban Playground Holdings
✨Know Your Platforms
Make sure you’re well-versed in the social media platforms mentioned in the job description. Familiarise yourself with the latest trends on Instagram, TikTok, Facebook, LinkedIn, and YouTube. Being able to discuss specific features or recent updates will show your passion and expertise.
✨Showcase Your Content Strategy
Prepare examples of past social media campaigns you've managed. Be ready to discuss how you scheduled content, engaged with the community, and monitored performance. This will demonstrate your hands-on experience and strategic thinking.
✨Engagement is Key
Highlight your ability to drive engagement within online communities. Think of specific instances where you successfully responded to customer inquiries or escalated issues. This shows you understand the importance of community management and customer service.
✨Be Data-Driven
Familiarise yourself with performance metrics and reporting. Be prepared to discuss how you’ve used data to inform your content strategy in the past. Showing that you can identify trends and make recommendations based on performance will set you apart.
