At a Glance
- Tasks: Engage with customers through calls and support marketing campaigns.
- Company: Fast-growing marketing company focused on connecting brands with audiences.
- Benefits: Competitive salary, full training, career growth, and supportive team environment.
- Why this job: Kickstart your career in customer engagement and marketing with hands-on experience.
- Qualifications: No experience needed; just bring your communication skills and positive attitude.
- Other info: Enjoy a dynamic workplace with opportunities for personal and professional development.
The predicted salary is between 21600 - 36000 £ per year.
About Us:
We are a fast-growing marketing company dedicated to helping brands connect with their target audiences. We are currently seeking an enthusiastic Entry-level Call Centre Executive to join our dynamic team. This role is ideal for someone looking to begin their career in customer engagement, communication, and marketing support.
Key Responsibilities:
- Handle inbound and outbound calls to engage with customers and clients.
- Provide accurate information about products, services, and promotions.
- Support marketing campaigns by following up with potential leads and customers.
- Maintain detailed records of customer interactions in the company database.
- Respond to customer queries in a professional and friendly manner.
- Collaborate with the marketing and sales teams to achieve campaign goals.
Requirements:
- No prior call centre experience required – full training provided.
- Strong communication and interpersonal skills.
- Positive attitude with a willingness to learn.
- Ability to manage time effectively and handle multiple tasks.
- Basic computer skills and familiarity with customer service tools are a plus.
- Team player with a proactive approach.
What We Offer:
- Full training and ongoing support to develop your skills.
- Opportunities to grow within the company and progress your career.
- A supportive and collaborative team environment.
- Hands-on experience in customer engagement and marketing.
If you are ready to start your career in a dynamic and people-focused role, apply today to become an Entry-level Call Centre Executive with us
Job Type: Full-time
Pay: From £30,000.00 per year
Benefits:
- Additional leave
- Bereavement leave
- Company events
- Employee mentoring programme
- Enhanced maternity leave
- Enhanced paternity leave
- Free parking
- On-site parking
- Sabbatical
- Sick pay
Work Location: In person
Entry-level Call Centre Executive employer: Marketing Momentum
Contact Detail:
Marketing Momentum Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Entry-level Call Centre Executive
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on our marketing strategies and recent campaigns. This shows us you're genuinely interested and helps you stand out.
✨Tip Number 2
Practice your communication skills! Since you'll be handling calls, try role-playing with a friend or family member. This will help you feel more confident and ready to engage with customers.
✨Tip Number 3
Be prepared to showcase your positive attitude! We love team players who are eager to learn. Share examples of how you've tackled challenges with a smile in past experiences.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it gives you a chance to explore more about our company culture and values.
We think you need these skills to ace Entry-level Call Centre Executive
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for customer engagement shine through. We love seeing candidates who are excited about the role and eager to learn, so don’t hold back!
Tailor Your Application: Make sure to customise your CV and cover letter to highlight relevant skills and experiences that match the job description. We want to see how you can contribute to our team right from the start!
Be Professional Yet Friendly: Since this role involves a lot of communication, it’s important to strike the right tone in your application. Keep it professional but also friendly – we’re looking for team players who can connect with customers!
Apply Through Our Website: To make sure your application gets to us quickly and easily, apply directly through our website. It’s the best way to ensure we see your enthusiasm and skills right away!
How to prepare for a job interview at Marketing Momentum
✨Know the Company
Before your interview, take some time to research the marketing company. Understand their mission, values, and the services they offer. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Practice Your Communication Skills
As an Entry-level Call Centre Executive, strong communication is key. Practice speaking clearly and confidently. You might even want to role-play common call scenarios with a friend to get comfortable with handling customer queries.
✨Show Enthusiasm and a Willingness to Learn
Since no prior experience is required, it’s important to convey your eagerness to learn. Share examples of how you've tackled new challenges in the past and express your excitement about starting your career in customer engagement.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, training process, and growth opportunities within the company. This shows that you’re proactive and genuinely interested in being part of their team.