At a Glance
- Tasks: Lead social insights projects and deliver impactful storytelling for global brands.
- Company: Join The Social Element, a top social media agency with a vibrant culture.
- Benefits: Enjoy flexible working, 33 days holiday, and wellness support.
- Other info: Diverse and inclusive workplace welcoming all backgrounds.
- Why this job: Be part of an award-winning team and shape brand narratives in a dynamic environment.
- Qualifications: Experience in social insights and strong communication skills are essential.
The predicted salary is between 45000 - 55000 £ per year.
Where: London & Surrounding Areas (Hybrid - one day in the office a week)
Type: Full time salaried role
Join Us at The Social Element! Founded 24 years ago, we’re a leading global full-service social media agency on a mission to protect and grow brands socially. In today’s cluttered world, communities are seeking authentic brand relationships, which is why we have devised our Brand Currency Methodology to enable brands to grow their earned media presence, whilst tracking the investment back to their brand growth and value.
The Opportunity
We are looking for a social intelligence expert to join our award-winning Intelligence Team. As a team we’re here to create industry-first work and we’re looking for someone with that same hunger and excitement to do things a bit differently. This role will be a key part of our team, working on a selection of global and national brands. You will be known for great storytelling and insight generation. You will have fantastic communication and time management skills, and be able to work confidently within an agency structure in order to bring the best work to your clients.
Your clients:
- You will manage the reporting programmes of clients, being responsible for their strategic monthly and quarterly reporting. You’ll act as a trusted partner to these clients, knowing their business objectives and reporting against these.
Projects & Innovation:
- Confident in working across a variety of insights project types, from standard social listening projects through to trends and audience work streams.
Proactive client development:
- Support the Client Services Team in identifying opportunities for upselling.
Culture & Tech savvy:
- Understand what’s happening in the zeitgeist (whether you get your news from TikTok or the web). While also staying up to date with platform and social listening vendor changes.
What You’ll Do
- Deliver insights projects end-to-end from research design, analysis and visualisation to delivery.
- Deliver your projects on time and to a high standard, working in collaboration with more senior members of the team.
- Contribute to proposals and scopes in collaboration with the head of insights and client services teams.
- Develop your skills as a researcher, learning new techniques and technologies. To include survey data, web analytics and desk research.
- Contribute to a culture of learning and development within the team.
- Build relationships with key stakeholders both within and outside of the Insights Team.
- Work with the Head of Insights to promote the team, internally and externally, contributing to and leading on PR activity.
Skills + Traits
- Strong technical experience in social listening tools such as Talkwalker, Hootsuite or Sprinklr. Experience with Global Web Index or similar is a bonus.
- Fantastic attention to detail, organisational and time management skills.
- Honed storytelling skills and comfortable in presenting your work.
- A curious, proactive approach with a can-do attitude.
- A team oriented professional, with the ability to work independently and self-motivated.
- Competent in using Microsoft/Google Suite, with a focus on PowerPoint and excel.
Experience
- Proven experience working in a social insights role. We don’t mind where you come from. Your experience could be from brand-side, agency or publisher; working in PR, creative, social or elsewhere.
- Experience working for multi-market clients.
- Bonus: Experience of working on automotive, financial services, retail or travel.
Benefits
- Remote/Flexible working (occasional travel).
- 33 days of holiday (including the bank holidays).
- Birthday off.
- Annual Occasion Day off for an important event (e.g. moving house, getting married).
- 1 Volunteer day off.
- Flexible Fridays (Working half day).
- 3 Well Being Days.
- Eye care: Contributions towards eye tests and glasses.
- Enhanced sick pay: 4 weeks full pay, 4 weeks half pay.
- Enhanced family friendly policies.
- Employee Assistance Programme and wellbeing support.
- Access to our discounts website.
The Hiring Process
- Culture + Connect Interview with one of the Talent Team.
- Skills + Experience Interview with members of the Social Intelligence Team.
- Assignment Phase.
- Final Interview with members of the Social Intelligence Team + wider team members.
Our Diversity, Equality & Inclusion Commitment
We welcome applications from diverse and under-represented groups regardless of their background. We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates, so even if you feel you don’t fulfil all the requirements, we encourage you to still apply — we’d love to hear from you! We value having divergent thinkers who bring various experiences and viewpoints to the table at The Social Element. We strongly encourage members of underrepresented groups to apply. We are also able to make reasonable adjustments throughout the full recruitment process so we invite you to identify any additional support that you may require to ensure you are supported throughout the full process.
Social Insights Manager in London employer: MarketFully
The Social Element is an exceptional employer, offering a dynamic work culture that fosters creativity and collaboration in the heart of London. With a focus on employee growth, you will have access to ongoing training and development opportunities while working alongside a talented team on impactful projects for global brands. Join us to be part of a forward-thinking company that values your insights and encourages meaningful contributions.
StudySmarter Expert Advice🤫
We think this is how you could land Social Insights Manager in London
✨Show Your Creative Side
In marketing communications, standing out is key. Get creative with your application! Consider designing a mini-campaign or pitch that highlights your skills and understanding of the brand. Tailor it for MarketFully and show them what you can bring to the table.
✨Engage in Marketing Communities
Get involved in local or online marketing communications groups. Check out platforms like Meetup for events and workshops. Networking here can lead to hidden job openings and valuable insights into the industry trends—this is where we often discover what companies like MarketFully are looking for.
✨Leverage Social Media
Use platforms like LinkedIn and Twitter to showcase your passion for marketing communications. Share insights, articles, and your own content that resonates with the industry. Tagging or interacting with MarketFully on these platforms can catch the eye of recruiters and show you're genuinely interested in them.
✨Attend Industry Events
Keep an eye out for marketing conferences and workshops. These are great places to meet potential employers face-to-face and make connections that could land you a full-time role at MarketFully. Bring your business cards and be prepared to chat about how you can contribute!
We think you need these skills to ace Social Insights Manager in London
Some tips for your application 🫡
Craft an Impactful Cover Letter:Your cover letter is your chance to shine! Focus on your passion for marketing communications and how your previous experiences can benefit MarketFully. Make sure to mention specific campaigns or projects you’ve worked on that showcase your creativity and strategic thinking.
Showcase Your Writing Skills:As you're diving into a marketing communications role, your writing ability is crucial. Include samples of your work, like blog posts, press releases, or social media campaigns in your application. This lets us see your style and how you engage with different audiences.
Tailor Your CV to Marketing:Your CV should highlight relevant marketing skills and experiences! Include specific tools or platforms you’ve used, like Google Analytics or social media management software. Mention any certifications or workshops related to marketing that you've completed – they can give you an edge!
Demonstrate Your Understanding of MarketFully:Show us that you’ve done your homework! In your application, briefly mention what you admire about MarketFully’s marketing approach or any recent campaigns that caught your attention. This can reveal your enthusiasm for the role and your genuine interest in joining our team!
How to prepare for a job interview at MarketFully
✨Showcase Your Creative Campaigns
Get ready to flaunt your portfolio! Include examples of previous marketing campaigns you've worked on, especially those that showcase your creativity and strategy. Recruiters at MarketFully will be keen to see how you conceptualise and execute campaigns, so highlight any measurable outcomes to back up your claims.
✨Know Your Digital Tools Inside Out
If you’re heading into a marketing-communications role, make sure you're comfortable discussing key digital marketing tools like Google Analytics, HubSpot, or Hootsuite. Expect some technical questions about how you've used these tools in the past, as they'll want to gauge your hands-on experience and how you analyse data to drive marketing decisions.
✨Be Ready for Scenario-Based Questions
At MarketFully, they may throw some scenario-based questions your way, aimed at testing your problem-solving skills in real-life marketing situations. Think through potential challenges you’ve faced, how you navigated them, and be prepared to discuss your thought process and outcome.
✨Demonstrate Your Passion for Marketing
As you’re applying for a full-time position, show that you're not just looking for a job, but a career in marketing. Talk about the latest trends in marketing communications, your favourite campaigns, and why they inspire you. Your enthusiasm can really make you stand out and demonstrate that you’re committed to growing within the field.
