Senior Account Manager in Marlow

Marketbridge partners with leading B2B brands to create unified Go-to-Market® systems that connect strategy, AI, creativity, activation and measurement. With a team of 350+ across the US, Canada and the UK, Marketbridge supports over 150 clients worldwide, ranging from Fortune 1000 enterprises to venture-backed, high-growth companies across technology, financial services, healthcare, industrial and consumer sectors.

ROLE OVERVIEW

The Senior Account Manager is pivotal in the day-to-day management of the client’s business and the implementation of campaigns from brief through to execution, ensuring delivery against strategic objectives while maintaining strong client relationships.

KEY RESPONSIBILITIES

• Account Management
  • Oversee the day‑to‑day administration of all client projects, ensuring briefs are interpreted, deadlines met and priorities managed.
  • Become the knowledge holder for campaigns, ensuring alignment across contributors and clear understanding of subject matter.
  • Ensure internal teams and clients are managed effectively to achieve the best outcomes in the most efficient way.
  • Keep all paperwork updated, including estimates, briefs, timelines and contact reports.
  • Implement best practice through comprehensive briefing documents, timelines and status reports, ensuring approvals at key milestones.
  • Identify out‑of‑scope requests and provide recommendations on the appropriate approach.
  • Review profitability with the Account Director, identify learnings and implement improvements while maintaining quality.
  • Oversee work delivered across agency departments to ensure consistency and quality.
  • Deputise for the Account Director internally and with clients when required.
• Consultancy
  • Work closely with the Account Director and contribute to go-to-market planning.
  • Maintain in-depth knowledge of the client’s business and the technology sector.
  • Think proactively on behalf of clients, identifying new marketing initiatives, future projects and areas for optimisation.
  • Identify new opportunities and maximise existing ones within the client account.
  • Help shape and develop client briefs.
  • Write strong creative briefs in collaboration with Planning and Creative leadership.
  • Stay informed on industry and marketing trends, using insights to guide client strategy and recommendations.
  • Present agency recommendations effectively, both verbally and in writing.
  • Analyse campaign results and share clear, meaningful insights.
• People
  • Develop strong relationships with agency teams and collaborate effectively across departments.
  • Build and maintain strong client relationships, acting as the first point of contact for day-to-day matters.
  • Contribute to the personal development of team members where required.
  • Manage, inspire and mentor team members to ensure high performance and career progression.
  • Know when to bring in senior support or wider team members to maximise client opportunities.
  • Ensure clear communication and alignment across internal and external stakeholders.
• Financial Management
  • Submit accurate weekly forecasts.
  • Manage day-to-day finances, ensuring efficiency, correct pricing and budget adherence.
  • Ensure all financial approvals (including purchase orders) are obtained before spend is committed.
  • Ensure prompt and accurate invoicing of all projects.
  • Support the Account Director in forecasting and financial accuracy as required.

ESSENTIAL SKILLS AND ATTRIBUTES

• Able to think strategically and weigh long-term considerations.
• Able to communicate strategic thoughts succinctly.
• Proactive and creative thinker.
• Highly organised with strong multitasking ability.
• Able to pool resources effectively.
• Able to manage budgets.
• Able to work under pressure and meet tight deadlines.
• Capable of managing others and getting the best from them.
• Able to prioritise workloads for self and others.
• Understands how to work with clients and meet their requirements.
• Confident presenter both verbally and in writing.
• Able to build relationships with colleagues and clients.
• Can manage team dynamics effectively.
• Willing to take on tasks beyond existing experience.
• Willing to learn new skills and absorb information.
• Confident, positive attitude.
• Strong negotiator securing best value for clients.
• Reliable and able to work without constant supervision.
• Uses own initiative to ensure smooth workflow.

IDEAL CHARACTERISTICS

• Experience in a fully integrated B2B marketing agency.
• Experienced in presenting ideas verbally and in writing.
• Interest in technology.

OUR CULTURE & OUR CORE VALUES

Marketbridge supports Fortune 50 companies and global brands in redefining how they go to market. How we work together matters just as much as the work itself. Our values shape how we operate day to day. Be Kind means treating teammates with respect and showing up for one another. Be Open reflects how we collaborate, share perspectives, and give clear, honest feedback. Be Real speaks to a culture of authenticity, where people can speak up and be themselves. Be Brave pushes us to challenge assumptions, think critically, and pursue ideas that lead to real results. You’ll join a collaborative team focused on solving real problems for complex clients. From day one, you’ll gain hands-on experience, work closely with supportive leaders, and continue developing through meaningful client work and ongoing learning. We value accountability, curiosity, and ownership, and we trust people to take initiative and follow through. Here, you’ll do meaningful work, alongside smart people, with room to grow as the business grows.

Note: This position requires candidates to be eligible to work in the UK without visa sponsorship. Marketbridge is an Equal Opportunity Employer. Any personal data you provide will be processed for recruitment purposes in accordance with our privacy policy and applicable data protection laws. We will use this information to assess your application and manage the hiring process, and will retain it only for as long as necessary or as required by law. We aim to offer competitive and fair compensation based on experience, location, and market benchmarks. The salary range for this role is £42,000-£50,000.