About Us MarketAxess is on a journey to digitally transform one of the world’s largest financial markets, enabling the shift from analog, phone-based trading to a fully electronic marketplace. Because our platform makes trading fixed-income more accessible, ultimately improving transparency, efficiency, and competition in the marketplace. Join us and help Take Us There. The RoleThe Senior Sales Relationship Manager is responsible for leading and growing strategic client relationships while delivering against revenue, trading volume and commercial objectives. The role combines direct client ownership with operational leadership, including the management, development and performance of a team.This individual will play a key role in driving sales strategy, deepening client engagement, and accelerating platform adoption across the UK institutional investor base. In addition, the role is accountable for building a high-performing team, ensuring consistent execution, and developing future sales talent.How You’ll Help Take Us ThereClient & Revenue LeadershipOwn and develop relationships with key institutional clients, acting as a senior point of contactDrive trading activity, revenue growth and product penetration across assigned accountsIdentify and execute new business opportunities within the UK institutional investor marketLead complex client engagements, including negotiations, strategic reviews and senior stakeholder discussionsPartner with Product and other internal teams to deliver solutions aligned to client needsSales Strategy & ExecutionContribute to and execute the regional sales strategy aligned to business objectivesMonitor individual performance against targets and KPIs, taking corrective action where necessaryDrive consistency in sales processes, pipeline management and reportingUse data and insights to inform decision-making and prioritisationCollaborate with senior leadership on market strategy and growth initiativesClient Solutions, Product & Market ExpertiseMaintain deep expertise in fixed income markets, including credit and emerging marketsArticulate MarketAxess’ value proposition effectively across all product segmentsOversee and support delivery of client presentations, analytics and insight-driven materialsEnsure clients are fully enabled on the platform, including onboarding, training and ongoing engagementAct as a senior escalation point for client issues and service deliveryOperational & Commercial ExcellenceOversee the production of high-quality client reporting, including trading activity and TCAEnsure strong governance around client onboarding, documentation and regulatory requirementsDrive efficiency improvements within the team and sales processesStay informed on platform developments and ensure effective communication to clients and teamPeople Management Over time, assume increasing responsibility for leading, supporting and developing colleagues within the teamContribute to setting clear performance expectations, objectives and development plans for team membersProvide coaching and mentorship to the team to enhance commercial capability, technical knowledge and client engagementSupport performance review processes, including feedback and development discussionsPromote a high-performance, collaborative and accountable team cultureContribute to succession planning and talent development within the Sales functionWhat We’re Looking For8+ years experince in a sales, relationship management or client-facing role within financial servicesStrong track record of revenue generation and client relationship managementDeep understanding of fixed income markets and electronic trading platformsExperience operating in a fast-paced, target-driven environmentStrong leadership capability with the ability to motivate and develop othersHighly commercial, with strong negotiation and influencing skillsStrategic thinker with the ability to translate strategy into executionStrong communication and stakeholder management skills, including at senior levelsData-driven mindset with the ability to leverage insights to inform decisionsHigh level of ownership, accountability and delivery focusResults-driven and resilientCollaborative and team-oriented, with a leadership mindsetProactive, with strong initiative and problem-solving abilityCredible and confident in client-facing environmentsEligibility to work in the UKEnglish required; additional languages advantageousWhat You Can Expect from Us Central Location: based at our city offices near St Paul's. Free Food: We provide lunch each day of the week when the employee attends the office via our vendor Feedr as well as breakfast cereals, office snacks and drinks from our free vending machines Paid Time Off: 25 days annual leave entitlement plus 2 charity daysReward for your service: We offer a two-week bonus holiday after completing each 5 years of service Core benefits: Besides competitive standard benefits package we offer private medical (PMI) for family, Cash Plan, health screenings, dental cover, 6X life assurance, critical illness cover, income protection, pension, car leasing (Tusker electronic cars), reimbursement for wellness stipend, interest free season ticket loan and a “Share Incentive” planTuition Assistance and Professional Training: Benefit from on-demand learning, boot camps, and opportunities to attend conferences Collaboration and innovation are integral to our success - it's how we got to where we are and how we’ll maintain and grow our competitive advantage. We believe this best happens in an office environment. Employees in Sales work in the office 4 or more days a week. This approach still allows for flexibility depending on the business function you work within but also helps us maintain a collaborative office environment long-term.MarketAxess Privacy Notice for CandidatesCCPA Notice at Collection for California Employees and Applicants
Sales and Relationship Manager in London employer: MarketAxess
MarketAxess is an exceptional employer, offering a vibrant work culture that fosters collaboration and innovation in the heart of London. With competitive benefits including free meals, generous paid time off, and extensive professional development opportunities, employees are empowered to grow their careers while contributing to the digital transformation of financial markets. The company's commitment to operational excellence and employee well-being makes it a rewarding place to work for those seeking meaningful employment in a dynamic environment.
