At a Glance
- Tasks: Lead and grow strategic client relationships while driving revenue and trading volume.
- Company: Join MarketAxess, a leader in transforming financial markets with innovative technology.
- Benefits: Enjoy free food, 25 days leave, and comprehensive health benefits.
- Other info: Collaborative office environment with opportunities for professional growth.
- Why this job: Make a real impact in the financial sector and develop your leadership skills.
- Qualifications: 8+ years in sales or relationship management within financial services required.
The predicted salary is between 75600 - 92400 £ per year.
MarketAxess is on a journey to digitally transform one of the world's largest financial markets, enabling the shift from analog, phone-based trading to a fully electronic marketplace. Because our platform makes trading fixed-income more accessible, ultimately improving transparency, efficiency, and competition in the marketplace. Join us and help Take Us There.
The Senior Sales Relationship Manager is responsible for leading and growing strategic client relationships while delivering against revenue, trading volume and commercial objectives. The role combines direct client ownership with operational leadership, including the management, development and performance of a team. This individual will play a key role in driving sales strategy, deepening client engagement, and accelerating platform adoption across the UK institutional investor base. In addition, the role is accountable for building a high-performing team, ensuring consistent execution, and developing future sales talent.
How You'll Help Take Us There
- Client & Revenue Leadership
- Own and develop relationships with key institutional clients, acting as a senior point of contact
- Drive trading activity, revenue growth and product penetration across assigned accounts
- Identify and execute new business opportunities within the UK institutional investor market
- Lead complex client engagements, including negotiations, strategic reviews and senior stakeholder discussions
- Partner with Product and other internal teams to deliver solutions aligned to client needs
- Sales Strategy & Execution
- Contribute to and execute the regional sales strategy aligned to business objectives
- Monitor individual performance against targets and KPIs, taking corrective action where necessary
- Drive consistency in sales processes, pipeline management and reporting
- Use data and insights to inform decision-making and prioritisation
- Collaborate with senior leadership on market strategy and growth initiatives
- Client Solutions, Product & Market Expertise
- Maintain deep expertise in fixed income markets, including credit and emerging markets
- Articulate MarketAxess' value proposition effectively across all product segments
- Oversee and support delivery of client presentations, analytics and insight-driven materials
- Ensure clients are fully enabled on the platform, including onboarding, training and ongoing engagement
- Act as a senior escalation point for client issues and service delivery
- Operational & Commercial Excellence
- Oversee the production of high-quality client reporting, including trading activity and TCA
- Ensure strong governance around client onboarding, documentation and regulatory requirements
- Drive efficiency improvements within the team and sales processes
- Stay informed on platform developments and ensure effective communication to clients and team
- People Management
- Over time, assume increasing responsibility for leading, supporting and developing colleagues within the team
- Contribute to setting clear performance expectations, objectives and development plans for team members
- Provide coaching and mentorship to the team to enhance commercial capability, technical knowledge and client engagement
- Support performance review processes, including feedback and development discussions
- Promote a high-performance, collaborative and accountable team culture
- Contribute to succession planning and talent development within the Sales function
What We're Looking For
- 8+ years experience in a sales, relationship management or client-facing role within financial services
- Strong track record of revenue generation and client relationship management
- Deep understanding of fixed income markets and electronic trading platforms
- Experience operating in a fast-paced, target-driven environment
- Strong leadership capability with the ability to motivate and develop others
- Highly commercial, with strong negotiation and influencing skills
- Strategic thinker with the ability to translate strategy into execution
- Strong communication and stakeholder management skills, including at senior levels
- Data-driven mindset with the ability to leverage insights to inform decisions
- High level of ownership, accountability and delivery focus
- Results-driven and resilient
- Collaborative and team-oriented, with a leadership mindset
- Proactive, with strong initiative and problem-solving ability
- Credible and confident in client-facing environments
What You Can Expect from Us
- Central Location: based at our city offices near St Paul's.
- Free Food: We provide lunch each day of the week when the employee attends the office via our vendor Feedr as well as breakfast cereals, office snacks and drinks from our free vending machines
- Paid Time Off: 25 days annual leave entitlement plus 2 charity days
- Reward for your service: We offer a two-week bonus holiday after completing each 5 years of service
- Core benefits: Besides competitive standard benefits package we offer private medical (PMI) for family, Cash Plan, health screenings, dental cover, 6X life assurance, critical illness cover, income protection, pension, car leasing (Tusker electronic cars), reimbursement for wellness stipend, interest free season ticket loan and a 'Share Incentive' plan
- Tuition Assistance and Professional Training: Benefit from on-demand learning, boot camps, and opportunities to attend conferences
Collaboration and innovation are integral to our success – it's how we got to where we are and how we'll maintain and grow our competitive advantage. We believe this best happens in an office environment. Employees in Sales work in the office 4 or more days a week. This approach still allows for flexibility depending on the business function you work within but also helps us maintain a collaborative office environment long-term.
Sales and Relationship Manager in London employer: MarketAxess
MarketAxess is an exceptional employer located in the heart of London, offering a dynamic work culture that fosters innovation and collaboration. Employees benefit from comprehensive growth opportunities, competitive compensation, and a supportive environment that encourages professional development. With a focus on client-centric solutions, working here means being part of a high-performing team dedicated to driving success in the financial markets.
StudySmarter Expert Advice🤫
We think this is how you could land Sales and Relationship Manager in London
✨Tap into Campus Networks
If you're still in uni, don’t forget to engage with your campus's career services and attend finance-related events. Banks often do presentations and recruitment drives on campus, so put yourself out there and make use of these opportunities to show off your passion for the field.
✨Get Certified
Consider pursuing relevant certifications like the CFA or ACCA while you’re job hunting. They not only beef up your CV but also connect you with professional bodies which can lead to networking opportunities and even job openings in banking and financial services.
✨Connect on Professional Platforms
Join finance-focused groups on platforms like LinkedIn and engage in discussions. This can really help you stand out from the crowd, allowing potential employers to see your knowledge and interest in industry trends. Plus, you might stumble upon job postings shared exclusively within the group.
✨Apply Directly and Be Proactive
Don’t shy away from reaching out directly to firms like MarketAxess. Use their websites and apply through them, but also consider following up with a polite email to express your enthusiasm. Being proactive can make a huge difference in getting noticed in the competitive financial services sector.
We think you need these skills to ace Sales and Relationship Manager in London
Some tips for your application 🫡
Show Off Your Numbers!:In the banking and financial services world, quantifiable achievements are key. Make sure your CV highlights your grades in relevant subjects, any financial certifications you hold, and specific projects where you've delivered measurable results. Employers love to see how your skills translate into real-world success.
Tailor Your Cover Letter to the Role:When applying for a full-time position, your cover letter should make a direct connection between your experience and the job description. Don't just state your enthusiasm for finance—dive into how your background in banking or financial analysis sets you apart. Let your passion shine through while being specific about what you can bring to MarketAxess.
Include Relevant Financial Software Experience:If you've worked with financial modelling tools or software like Excel, SAP, or specific analytical tools during your studies or internships, bring that up! Highlighting your proficiency can really make your application pop and show you're ready to hit the ground running in a full-time role.
Research and Reflect:Before hitting that 'apply' button on MarketAxess's website, do a little digging. Look up their recent projects, values, and culture. Reflecting their ethos in your application can make a huge difference and show you’re genuinely interested in being part of the team!
How to prepare for a job interview at MarketAxess
✨Brush Up on Financial Analysis Skills
Make sure you're well-versed in financial concepts and analytical techniques relevant to banking and financial services. Get comfortable with tools like Excel for modelling or financial forecasting, as technical questions in this area are common during interviews with MarketAxess.
✨Prepare for Case Studies
Expect to tackle case studies that demonstrate your problem-solving skills in real-world banking scenarios. Familiarise yourself with the types of problems you might face—think risk assessments or investment evaluations—and be ready to articulate your thought process clearly.
✨Show Your Passion for Finance
Since this is a full-time position, employers at MarketAxess will be keen to see your genuine interest in finance. Be prepared to discuss recent industry trends or news articles that excite you, showcasing your enthusiasm and engagement with the field.
✨Network with Industry Professionals
Before your interview, reach out to current or former MarketAxess employees on platforms like LinkedIn. They'll offer unique insights into the company's culture and the interview process, which can give us a delightful edge in showcasing a good fit for the team.
