Payroll Associate in London

• Business Support | London, England | Full-time
• Company Description

Market Axess is on a journey to digitally transform one of the world’s largest financial markets, enabling the shift from analog, phone-based trading to a fully electronic marketplace.

Why does this matter?

Because our platform makes trading fixed-income more accessible, ultimately improving transparency, efficiency, and competition in the marketplace.

Changing the way an established industry transacts is no easy feat.

There will be twists and turns, because no one’s ever done this before.

But now, more than 2,000 clients around the world rely on our solutions, and that number is only expected to grow in the years ahead.

We know where we’re going.

How we get there is up to us.

Join us and help Take Us There.

The Role

The Payroll Associate will support payroll processing and administration activities across EMEA and APAC.

This role provides an excellent opportunity to develop payroll and international operations experience while working closely with employees, vendors, and internal teams to ensure payroll data is processed accurately and on time.

• How You’ll Help Take Us There
• Administer payroll activities across EMEA and APAC locations, ensuring payroll data is processed accurately and in accordance with established payroll calendars.
• Collect, review, validate, and prepare payroll inputs, including employee changes, compensation updates, benefits deductions, and other payroll-related transactions.
• Maintain payroll records and ensure all employee data changes are accurately documented and processed.
• Partner closely with local payroll providers (including Briddge, Black Mountain, and other vendors) to ensure accurate and timely payroll execution.
• Review payroll reports and reconciliations to identify and resolve discrepancies prior to payroll submission.
• Support year-end payroll activities, including payroll reconciliations, statutory filings, tax documentation, and employee reporting requirements.
• Validate statutory and voluntary deductions to ensure compliance with local payroll and tax regulations.
• Investigate and resolve payroll issues, discrepancies, and employee inquiries in a timely and professional manner.
• Serve as a primary point of contact for employee payroll-related questions across EMEA and APAC.
• Collaborate with HR, Finance, Benefits, and external vendors to ensure payroll processes are aligned and operating effectively.
• Maintain payroll documentation and support internal and external audit requests.
• Identify opportunities for process improvements and participate in payroll-related projects and system enhancements.
• Ensure payroll activities comply with company policies, local regulations, and data privacy requirements.
• What We’re Looking For
• 3+ years of payroll, HR operations, finance, or related experience, preferably within a multinational environment.
• Exposure to international payroll processing is preferred.
• Strong knowledge of payroll fundamentals, payroll controls, and payroll compliance practices.
• Advanced attention to detail with a high degree of accuracy.
• Strong analytical and problem-solving skills.
• Excellent verbal and written communication skills.
• Ability to manage multiple priorities and consistently meet deadlines.
• Proficiency in Microsoft Excel, including data analysis and reconciliation activities.
• Experience working with payroll systems and third-party payroll providers is preferred.
• Strong customer service orientation and ability to build relationships with stakeholders at all levels.
• Ability to handle confidential information with discretion and professionalism.
• Bachelor's degree preferred; equivalent experience will also be considered.
• Demonstrated integrity, accountability, and commitment to operational excellence.
• What You Can Expect from Us
• Central Location: based at our city offices near St Paul's.
• Free

Food: We provide lunch each day of the week when the employee attends the office via our vendor Feedr as well as breakfast cereals, office snacks and drinks from our free vending machines.

• Paid Time Off: 25 days annual leave entitlement plus 2 charity days.
• Reward for your service: We offer a two-week bonus holiday after completing each 5 years of service.
• Core benefits: Besides competitive standard benefits package we offer private medical (PMI) for family, Cash Plan, health screenings, dental cover, 6X life assurance, critical illness cover, income protection, pension, car leasing (Tusker electronic cars), reimbursement for wellness stipend, interest free season ticket loan and a “Share Incentive” plan.
• Tuition Assistance and Professional Training: Benefit from on-demand learning, boot camps, and opportunities to attend conferences.

Collaboration and innovation are integral to our success – it's how we got to where we are and how we’ll maintain and grow our competitive advantage.

We believe this best happens in an office environment.

Employees in Technology work in the office 3 or more days a week.

This approach still allows for flexibility depending on the business function you work within but also helps us maintain a collaborative office environment long-term.

For job positions in NYC, NY, and other locations where required, the estimated salary range for a new hire into this position is £55,000 GBP to £80,000 GBP.

Actual salary may vary depending on job-related factors, which may include knowledge, skills, experience, and location.

You may also be eligible for annual cash incentives, equity, and other benefit programs.

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