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For Companies At a Glance
- Tasks: Lead daily retail operations, boost sales, and ensure top-notch customer service.
- Company: Join a rewarding business focused on improving lives for those with mobility challenges.
- Benefits: Enjoy a competitive salary, bonuses, training, and a relaxed work environment.
- Why this job: Be part of a customer-centric team making a real difference in people's lives.
- Qualifications: Experience in retail management, strong leadership, and excellent organisational skills required.
- Other info: Opportunity for growth in a supportive and dynamic workplace.
The predicted salary is between 28000 - 30000 £ per year.
Market 36 Recruitment are currently recruiting for a Retail Manager on behalf of our client based in Chelmsford, on a permanent basis. The successful candidate will be responsible for overseeing the daily operations of the retail store, ensuring excellent customer service, managing stock levels, and driving sales performance. This role requires strong leadership skills and a proactive approach to business growth. This is an excellent opportunity to join a customer-centric and rewarding business dedicated to improving the lives of individuals with mobility and disability challenges.
Roles and Responsibilities:
- Oversee daily operations of the retail store, including sales, customer service, and inventory management.
- Develop and implement strategies to increase sales and meet revenue goals.
- Train and supervise retail staff, ensuring they provide excellent customer service.
- Monitor stock levels and coordinate with suppliers to ensure timely replenishment.
- Maintain a clean and organised store environment.
- Handle customer inquiries and complaints in a professional and timely manner.
- Ensure effective phone etiquette when communicating with customers and colleagues.
- Conduct regular market research to stay updated on industry trends and competitors.
Experience, Education & Qualifications:
- Proven experience as a Retail Manager or in a similar role.
- Strong influential & sales skills whilst remaining empathetic.
- Strong time management skills to effectively prioritise tasks and meet deadlines.
- Excellent organisational abilities to maintain inventory accuracy and manage store operations.
- Proficient in administrative tasks such as scheduling, record-keeping, and reporting.
- Basic maths skills for handling cash transactions and calculating sales figures.
Benefits:
- Salary: £28,000 - £30,000 (Based on Experience)
- Yearly Bonus
- Performance Bonus
- Commission Pay
- On-the-job training
- Relaxed and safe work environment
Retail Sales Manager employer: Market36 Recruitment Ltd
Contact Detail:
Market36 Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Sales Manager
✨Tip Number 1
Familiarise yourself with the latest trends in retail management, especially those related to customer service and sales strategies. This knowledge will not only help you during interviews but also demonstrate your proactive approach to business growth.
✨Tip Number 2
Network with current or former retail managers to gain insights into their experiences and challenges. This can provide you with valuable information that you can use to tailor your approach and show your understanding of the role.
✨Tip Number 3
Prepare specific examples from your past experience that showcase your leadership skills and ability to drive sales performance. Being able to discuss these examples confidently can set you apart from other candidates.
✨Tip Number 4
Research the company’s values and mission, particularly their focus on improving the lives of individuals with mobility and disability challenges. Aligning your personal values with theirs can make a strong impression during the interview process.
We think you need these skills to ace Retail Sales Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in retail management. Focus on your leadership skills, sales achievements, and any specific examples of how you've improved customer service or increased sales in previous roles.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for retail and your understanding of the challenges faced by customers with mobility and disability issues. Mention how your skills align with the company's mission and values.
Highlight Relevant Skills: In your application, emphasise your strong time management, organisational abilities, and proficiency in handling cash transactions. These are crucial for the Retail Sales Manager role and will set you apart from other candidates.
Showcase Your Customer Service Experience: Provide examples of how you've handled customer inquiries and complaints effectively in the past. This will demonstrate your ability to maintain excellent customer service, which is a key responsibility of the role.
How to prepare for a job interview at Market36 Recruitment Ltd
✨Showcase Your Leadership Skills
As a Retail Sales Manager, strong leadership is key. Be prepared to discuss your previous experiences in managing teams, training staff, and how you motivate others to achieve sales targets.
✨Demonstrate Customer-Centric Thinking
Since the role focuses on improving customer service, think of examples where you've gone above and beyond for customers. Highlight your ability to handle inquiries and complaints effectively.
✨Know Your Numbers
Brush up on basic maths skills and be ready to discuss how you've managed inventory and sales figures in the past. Employers will appreciate your ability to maintain accuracy in stock levels and financial transactions.
✨Research the Company and Market Trends
Familiarise yourself with the company’s values and recent developments in the retail industry. Being knowledgeable about competitors and market trends will show your proactive approach to business growth.
