At a Glance
- Tasks: Support Business Relationship Managers and deliver top-notch customer service.
- Company: Prestigious banking brand with nearly 50 years in the UK.
- Benefits: Stable hours, supportive environment, and opportunities for growth.
- Other info: Onsite role in Tooting, with a strict 9am - 5pm schedule.
- Why this job: Join a dynamic team and make a real difference in client relationships.
- Qualifications: Strong communication skills and a passion for customer service.
The predicted salary is between 25650 - 31350 £ per year.
Our client, a prestigious banking brand who has been situated in the UK for nearly 50 years, is seeking a new Relationship Support individual.
This excellent commercial banking brand has strong business lines into residential mortgages, BTL and commercial real estate lending.
The role will see you in a front line role supporting Business Relationship Managers and support them in effective client portfolio management.
The Relationship Support Officer (RSO) is responsible for supporting the Relationship Branch Manager in delivering a high standard of customer service, client onboarding, AML/KYC compliance, branch operations and administrative support activities.
The role acts as a key point of contact for customers and assists with account opening, customer due diligence, ongoing KYC reviews, locker operations, cash handling activities, account maintenance and various operational processes.
The RSO will liaise with internal departments to ensure customer requests are processed efficiently and in accordance with regulatory and Bank requirements.
The role also provides administrative support to the Relationship Branch Manager in relation to credit processing activities, including documentation gathering, system uploads, tracking approvals and maintaining records.
The bank is located in Tooting and would require you onsite 5 days per week.
The role is a strict 9am - 5pm (so no long hours required). ...
Relationship Officer - Banking (Tooting) employer: MARKET TALENT
At MARKET TALENT, we pride ourselves on being an exceptional employer that fosters a dynamic work culture in Birmingham, where innovation and collaboration thrive. Our commitment to employee growth is evident through tailored development programmes and opportunities for advancement within the company, ensuring that our team members are equipped to excel in their roles. With a focus on supporting SMEs and commercial clients, we offer a rewarding environment where your contributions directly impact the success of our clients and the community.
