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- Tasks: Support Relationship Managers in client portfolio management and credit proposal processing.
- Company: Prestigious banking brand with nearly 50 years in the UK.
- Benefits: Generous salary, yearly bonuses, and banking benefits.
- Why this job: Join a dynamic team and build professional relationships in banking.
- Qualifications: Strong communication skills and confidence in client interactions.
- Other info: Onsite role in Birmingham with excellent career growth potential.
The predicted salary is between 35000 - 50000 £ per year.
Our client, a prestigious banking brand who has been situated in the UK for nearly 50 years, is seeking a new Relationship Support individual. This excellent commercial banking brand has strong business lines into residential mortgages, BTL and commercial real estate lending. The role will see you in a front line role supporting Business Relationship Managers and support them in effective client portfolio management. The bank is located in Birmingham and would require you onsite 5 days per week.
Overview
The role is primarily responsible for assisting the Relationship Managers in effective client portfolio management; strong communication skills and the confidence to manage frequent client contact is a key requirement. You will become familiar with a specific client portfolio, develop an understanding of client requirements, plus knowledge of the Bank's range of products (Corporate/Commercial/SME Banking). The role will provide support in Credit proposal processing, relationship facilitation, analysis/documentation and customer services. A key challenge in this role is to develop an understanding of client requirements, plus help the Branch/RM foster professional relationships with the Bank's clients.
Credit Proposal Processing
- Prepare various types of proposals for credit facilities.
- Ensure proposals go through a full balance sheet, income statement and cash flow analysis.
- Scrutiny of all documents, accounts payment history etc.
Relationship Facilitation & Service
- Follow a structured process as assigned by RM/SRM to service existing customers.
- May visit the customer with/without RM and write the call report.
- Resolve client queries without further escalation.
- Must respond promptly to emails and telephone calls.
Analysis/Documentation Support
- Maintain the validity of accounts, monitoring receipt of payments from customers and documentation of their facilities.
- Monitor all accounts in terms of credit movement, business volumes and control including pending/overdue documents and payments.
- Follow up for upcoming TR due dates and PAD Retirements.
- Provide regular updates to SRM on performance of accounts allocated.
- Propose renewal of limits, maintain insurance policies, stock reports etc.
Resource Coordination
- Pro-actively work with Branch Operation, Credit, and other functions to meet customer requirements as approved by Branch/RM.
- Act as a reference for inter-departmental activities to resolve all client servicing queries.
Compensation
The role offers a generous base of £35,000 plus banking benefits and a yearly bonus with yearly salary reviews. Your first year you should earn approx £45,000 total comp, 2nd year £50,000.
Loan / Credit Assessment - Banking in Birmingham employer: MARKET TALENT
Contact Detail:
MARKET TALENT Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Loan / Credit Assessment - Banking in Birmingham
✨Tip Number 1
Network like a pro! Reach out to people in the banking sector, especially those who work at the company you're eyeing. A friendly chat can open doors and give you insights that might just help you stand out.
✨Tip Number 2
Prepare for interviews by knowing your stuff! Familiarise yourself with the bank's products and services, especially in commercial banking. This shows you're genuinely interested and ready to hit the ground running.
✨Tip Number 3
Practice your communication skills! Since this role involves frequent client contact, being able to articulate your thoughts clearly is key. Try mock interviews with friends or family to boost your confidence.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Loan / Credit Assessment - Banking in Birmingham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the role of Relationship Support. Highlight your communication skills and any experience you have in client portfolio management, as these are key for this position.
Craft a Compelling Cover Letter: Your cover letter should tell us why you're the perfect fit for this role. Mention your understanding of credit proposal processing and how you can support the Relationship Managers effectively.
Showcase Relevant Experience: If you've worked in banking or finance before, make sure to showcase that experience. We want to see how you've handled client queries and managed documentation in previous roles.
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with a prestigious banking brand.
How to prepare for a job interview at MARKET TALENT
✨Know Your Numbers
Make sure you brush up on your financial analysis skills. Be prepared to discuss balance sheets, income statements, and cash flow analyses. The interviewers will likely want to see how well you understand these concepts, so having examples ready can really set you apart.
✨Master the Client Relationship Game
Since this role involves a lot of client interaction, think about your past experiences in managing relationships. Prepare specific examples where you successfully resolved client queries or facilitated communication. This will show that you’re not just a numbers person but also someone who can build rapport.
✨Research the Bank's Products
Familiarise yourself with the bank's range of products, especially in corporate, commercial, and SME banking. Being able to discuss how these products can meet client needs will demonstrate your proactive approach and genuine interest in the role.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills. Think about potential challenges you might face in the role, like handling overdue payments or managing client expectations, and prepare your strategies for addressing them.
