At a Glance
- Tasks: Support Relationship Managers in client portfolio management and credit proposal processing.
- Company: Prestigious UK banking brand with nearly 50 years of experience.
- Benefits: Starting salary of £35,000, yearly bonuses, and regular salary reviews.
- Other info: Onsite role in Harrow, 9am-5pm hours, with excellent career growth potential.
- Why this job: Join a dynamic team and build strong relationships while developing your banking skills.
- Qualifications: Experience in credit evaluation and strong communication skills required.
The predicted salary is between 35000 - 35000 £ per year.
Our client, a prestigious banking brand who has been situated in the UK for nearly 50 years, is seeking a new Relationship Support individual. This excellent commercial banking brand has strong business lines into residential mortgages, BTL and commercial real estate lending. The role will see you in a front line role supporting Business Relationship Managers and support them in effective client portfolio management. The bank is located in Harrow and would require you onsite 5 days per week. The role is a strict 9am - 5pm (so no long hours required). They are open to individuals looking to get back into the marketplace as long as you have experience of 1st line Credit evaluation skills including analysis of balance sheet, income statement and cash flow analysis.
Overview
The role is primarily responsible for assisting the Relationship Managers in effective client portfolio management; strong communication skills and the confidence to manage frequent client contact is a key requirement. You will become familiar with a specific client portfolio, develop an understanding of client requirements, plus knowledge of the Bank's range of products (Corporate/Commercial/SME Banking). The role will provide support in Credit proposal processing, relationship facilitation, analysis/documentation and customer services. A key challenge in this role is to develop an understanding of client requirements, plus help the Branch/RM foster professional relationships with the Bank's clients.
Credit Proposal Processing
- Prepare various types of proposals for credit facilities.
- Ensure proposals go through a full balance sheet, income statement and cash flow analysis.
- Scrutiny of all documents, accounts payment history etc.
Relationship Facilitation & Service
- Follow a structured process as assigned by RM/SRM to service existing customers.
- May visit the customer with/without RM and write the call report.
- Resolve client queries without further escalation.
- Must respond promptly to emails and telephone calls.
Analysis/Documentation Support
- Maintain the validity of accounts, monitoring receipt of payments from customers and documentation of their facilities.
- Monitor all accounts in terms of credit movement, business volumes and control including pending/overdue documents and payments.
- Follow up for upcoming TR due dates and PAD Retirements.
- Provide regular updates to SRM on performance of accounts allocated.
- Propose renewal of limits, maintain insurance policies, stock reports etc.
Resource Coordination
- Pro-actively work with Branch Operation, Credit, and other functions to meet customer requirements as approved by Branch/RM.
- Act as a reference for inter-departmental activities to resolve all client servicing queries.
Compensation
The role offers a generous starting base of £35,000 plus banking benefits and a yearly bonus with yearly salary reviews. Your first year you should earn approx £45,000 total comp, 2nd year £50,000.
Relationship Officer - Commercial Banking in Harrow employer: Market Talent Ltd
Join a prestigious banking brand in Harrow that has been a cornerstone of the UK financial landscape for nearly 50 years. As a Relationship Officer, you will benefit from a supportive work culture that values professional growth and offers a structured 9am to 5pm schedule, ensuring a healthy work-life balance. With competitive compensation, annual bonuses, and opportunities to develop your skills in commercial banking, this role is perfect for those looking to make a meaningful impact in client relationship management.
StudySmarter Expert Advice🤫
We think this is how you could land Relationship Officer - Commercial Banking in Harrow
✨Tip Number 1
Network like a pro! Reach out to your connections in the banking sector, especially those who might know someone at the bank you're eyeing. A friendly chat can sometimes lead to insider info or even a referral!
✨Tip Number 2
Prepare for the interview by brushing up on your credit evaluation skills. Make sure you can confidently discuss balance sheets and cash flow analysis. We want you to shine when they ask about your experience!
✨Tip Number 3
Show off your communication skills! Practice answering common interview questions clearly and concisely. Remember, this role is all about client interaction, so let your personality and confidence come through.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing familiar names pop up in our system!
We think you need these skills to ace Relationship Officer - Commercial Banking in Harrow
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Relationship Officer role. Highlight your experience with credit evaluation and client management, as these are key for us. Use specific examples that showcase your skills in analysing financial documents.
Craft a Compelling Cover Letter:Your cover letter should tell us why you're the perfect fit for this position. Mention your understanding of commercial banking and how you can support our Business Relationship Managers effectively. Keep it concise but impactful!
Showcase Your Communication Skills:Since strong communication is crucial for this role, make sure to demonstrate your ability to communicate clearly in your application. Whether it's through your CV or cover letter, let us see your confidence in managing client relationships.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows us you’re keen to join our team!
How to prepare for a job interview at Market Talent Ltd
✨Know Your Numbers
Brush up on your credit evaluation skills! Be ready to discuss balance sheets, income statements, and cash flow analysis. The interviewers will want to see that you can handle the financial side of things, so having examples from your past experience will really help.
✨Master the Art of Communication
Since this role involves a lot of client interaction, practice your communication skills. Think about how you would explain complex banking products to clients in a simple way. Role-playing with a friend can be a great way to prepare for those tricky questions!
✨Understand the Client Portfolio
Familiarise yourself with the types of clients the bank serves. Research their products and services, especially in commercial banking. Showing that you understand the client’s needs and how the bank can meet them will set you apart from other candidates.
✨Be Proactive and Solution-Oriented
In your interview, highlight instances where you took initiative to resolve client issues or improve processes. This role requires a proactive approach, so demonstrating your problem-solving skills will show that you're the right fit for the team.
