Receptionist / Front of House - City Bank (Onsite) in London

Our City financial broker client is seeking a permanent front of house /receptist opportunity.

This full time role which is split between 2 shifts patterns (8-5 / 9-6) covering another collleague who has many years of experience and will be training you first hand.

We are seeking someone with 2 - 5 years experience in front of house / reception work for a white collar organisation.

You will be one of the welcoming faces of the business as visitors/clients arrive onsite.

The office is a max 2minute walk from Liverpool Street station.

Due to the nature of the role, its 5 days onsite.

The business is a global entity however the London business is 100+ staff strong on one floor overlooking the City of London landscape.

The Role

The Receptionist will provide professional front-of-house support while assisting with the smooth day-to-day operation of the office.

The role involves welcoming visitors, managing meeting rooms, coordinating in-house events, overseeing deliveries and post, and supporting a range of administrative and facilities-related activities.

As a key point of contact for both internal teams and external stakeholders, the successful candidate will help maintain a welcoming, organised and professional office environment.

Key Responsibilities

• Reception and Front-of-House
• Welcome visitors and guests in a professional and friendly manner.
• Register visitors through the visitor-management portal.
• Answer and direct incoming telephone calls.
• Manage meeting-room bookings and ensure rooms are appropriately prepared.
• Monitor meeting-room comfort levels and address any issues promptly.
• Ensure meeting rooms are cleared, reset and ready for subsequent use.
• Events Coordination
• Work closely with the Roadshow team to coordinate in-house events.
• Support the organisation of training sessions, staff social events, client events, lunches and other internal initiatives.
• Assist with room preparation, catering, equipment and general event logistics.
• Deliveries, Post and Couriers
• Receive and coordinate incoming deliveries, liaising with building management and security where required.
• Distribute incoming mail and collect outgoing post.
• Frank outgoing post and arrange courier services, including UPS and DHL.
• Coordinate loading-bay bookings for deliveries.
• Raise the relevant building permits and access requests.
• Administration and Facilities Support
• Provide general administrative and facilities assistance to support the efficient running of the office.
• Monitor stock levels and assist with ordering office supplies, refreshments and other consumables.
• Liaise with colleagues, contractors and external suppliers as required.
• Undertake other reasonable ad hoc duties in support of the wider team and business.

Skills and Experience

• Previous experience in a reception, front-of-house.
• Professional, approachable and confident when dealing with visitors and colleagues.
• Strong organisational skills with the ability to manage several priorities simultaneously.
• Clear and professional verbal and written communication skills.
• Good attention to detail and a proactive approach to resolving issues.
• Comfortable using visitor-management systems, meeting-room booking platforms and standard Microsoft Office applications.
• Some switchboard experience useful
• Able to work effectively both independently and as part of a wider team.
• A flexible and helpful approach to changing business requirements.