At a Glance
- Tasks: Greet patients, manage appointments, and support the admin team in a busy medical practice.
- Company: Market Street Medical Practice, a friendly and supportive GP surgery in Droylsden.
- Benefits: Opportunity for permanent role, professional development, and a positive work-life balance.
- Other info: Join a dedicated team that values teamwork and appreciates every member's contribution.
- Why this job: Make a real difference in patient care while developing your skills in a dynamic environment.
- Qualifications: Strong communication skills, organisational abilities, and experience in a healthcare setting.
The predicted salary is between 30000 - 42000 £ per year.
We are looking for a friendly, proactive, and organised Reception/Administrator to join our team on a 12-month fixed-term contract, with the possibility of becoming permanent depending on service needs. This is an excellent opportunity to play a key role in supporting the smooth running of a busy medical practice, where your contribution will make a real difference to patient care and the efficiency of our services.
You will be the first point of contact for patients, providing a welcoming and professional service both in person and over the phone. If you enjoy working in a fast-paced environment, have strong communication skills, and take pride in delivering excellent customer service, we would love to hear from you.
Main duties of the job:- Greet patients and visitors, ensuring a friendly and professional experience
- Answer telephone calls and respond to patient queries promptly
- Book and manage appointments using clinical systems
- Handle administrative tasks such as filing, scanning, and updating records
- Support the wider admin team during busy periods and assist with general office duties
Market Street Medical Practice is a well-established GP surgery in Droylsden, committed to providing high-quality care to our local community. Our team is friendly, supportive, and dedicated to working collaboratively to deliver excellent patient services. We value teamwork, professional development, and creating a positive working environment where everyone feels appreciated. Joining us means becoming part of a practice that prioritises patient care while supporting staff with training opportunities and a strong work-life balance.
Job responsibilities:- Provide administrative support to clinical and non-clinical teams
- Manage patient queries via phone and email
- Maintain accurate records and update patient systems
- Assist with appointment scheduling and document handling
- Support the wider admin team during peak periods
- Excellent communication and organisational skills
- Ability to work under pressure and prioritise tasks
- Experience in a healthcare setting
- Knowledge of NHS processes
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Reception/Administrator in Manchester employer: Market Street Medical Practice
At Market Street Medical Practice, we pride ourselves on being an excellent employer, offering a supportive and collaborative work environment in the heart of Droylsden. Our commitment to professional development ensures that our Reception/Administrators have ample opportunities for growth while maintaining a strong work-life balance. Join us to make a meaningful impact on patient care and be part of a dedicated team that values your contributions.
Contact Details:
Market Street Medical Practice Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Reception/Administrator in Manchester
✨Tip Number 1
Make sure you research the practice before your interview. Knowing about Market Street Medical Practice and its commitment to patient care will help you stand out. We want to see that you’re genuinely interested in being part of our team!
✨Tip Number 2
Practice your communication skills! Since you'll be the first point of contact for patients, we need to see that you can handle queries with confidence and professionalism. Role-play with a friend or family member to get comfortable.
✨Tip Number 3
Show us your organisational skills during the interview. Bring examples of how you've managed appointments or handled administrative tasks in the past. We love to see candidates who can juggle multiple responsibilities!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us that you’re proactive and keen to join our friendly team at Market Street Medical Practice.
We think you need these skills to ace Reception/Administrator in Manchester
Some tips for your application 🫡
Show Your Personality:When writing your application, let your friendly and proactive nature shine through. We want to see the real you, so don’t be afraid to inject a bit of personality into your cover letter!
Tailor Your Experience:Make sure to highlight any relevant experience you have in healthcare or administrative roles. We’re looking for someone who can handle patient queries and manage appointments, so give us examples that showcase your skills.
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that are easy to read, so avoid long-winded sentences and get straight to the good stuff!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Market Street Medical Practice
✨Know the Practice Inside Out
Before your interview, take some time to research Market Street Medical Practice. Familiarise yourself with their values, services, and any recent news. This will not only show your genuine interest but also help you tailor your answers to align with their mission.
✨Showcase Your Communication Skills
As a Reception/Administrator, strong communication is key. Prepare examples of how you've effectively handled patient queries or resolved conflicts in previous roles. Practising these scenarios can help you articulate your experience confidently during the interview.
✨Demonstrate Your Organisational Skills
Be ready to discuss how you manage your time and prioritise tasks, especially in a fast-paced environment. Consider sharing specific tools or methods you use to stay organised, as this will highlight your ability to handle the demands of the role.
✨Prepare Questions for Them
Interviews are a two-way street! Think of insightful questions to ask about the team dynamics, training opportunities, or how they support staff work-life balance. This shows that you're not just interested in the job, but also in being a part of their community.
