Account Manager, Seller in London

PLEASE ONLY APPLY FOR THIS ROLE IF YOU ARE BASED IN THE UK AND CAN COMMUTE TO OUR CENTRAL LONDON OFFICE.

About Market Rocket:

Market Rocket is a London-based Amazon growth agency representing 100+ globally recognised brands and high-growth challengers across multiple categories. We partner closely with leadership teams to build and scale Amazon as a commercially accountable channel, with clear strategy, disciplined execution, and a focus on sustainable performance.

We provide clients with a full-service Amazon solution, with Account Management as the central operating function. Account Managers work cross-functionally across Retail Media & Advertising, SEO & Listing Optimisation, and Creative/Design to ensure every lever that influences performance is owned, prioritised, and executed to a high standard.

We embed alongside in-house teams, set clear strategic direction, and communicate with clarity and confidence - ensuring stakeholders understand what we are doing, why we are doing it, and how it translates into measurable commercial outcomes.

We’re looking for a Senior Amazon Account Manager who can independently run a portfolio of key client accounts to an exceptionally high standard - someone who understands the mechanics of Amazon, builds trust with stakeholders, and delivers consistently with pace and accountability.

You will take ownership of day-to-day account stewardship, proactively identifying risks and opportunities, setting clear priorities, and ensuring work is executed at pace and to a high standard. You will work cross-functionally with our specialists across SEO & Listing Optimisation, Retail Media & Advertising, and Creative/Design to ensure each account is managed holistically, with account management as the operating core.

The ideal candidate will be a confident problem-solver who can work independently, brings structure to complexity, takes accountability for outcomes, and communicates clearly to ensure our clients always feel supported.

• Own a portfolio of Amazon accounts end-to-end, ensuring clear strategy, rigorous execution, and consistent progress against agreed goals.
• Lead client relationships day-to-day, embedding alongside in-house teams, building trust with stakeholders, and providing clear direction and decision-making support.
• Take responsibility for overall Amazon account health, proactively anticipating the variables that impact performance and addressing issues before they escalate.
• Manage core account management across Seller Central and/or Vendor Central (depending on client set-up), including catalogue governance, operational workflows, and trading cadence.
• Own catalogue management to a high standard, including flat file uploads where appropriate, variation structures, suppressions, compliance requirements, attributes, and category accuracy.
• Coordinate and oversee inventory management and replenishment, including FBA shipment creation/management and Vendor PO coordination where relevant, ensuring strong availability and risk mitigation.
• Plan and execute promotional scheduling in line with commercial objectives, operational feasibility, and margin considerations.
• Drive retail readiness and conversion improvements by collaborating with SEO and Creative teams to continually enhance product detail pages, brand presentation, and content quality.
• Lead troubleshooting and case management with Seller/Vendor Support, pushing issues through to resolution with urgency and clear internal/client communication.
• Own reporting and client updates, translating performance into clear insights and actions, including progress against targets, Share of Voice, and competitor context where relevant.

3+ years' hands-on Amazon account management experience, with clear evidence of independently managing multiple client accounts and delivering measurable progress.

• Strong working knowledge of Seller Central and/or Vendor Central (experience across both is preferred).
• Proven capability in catalogue management, including flat files, variation strategy, troubleshooting suppressions, and maintaining high retail readiness standards.
• Strong analytical and commercial acumen, with confidence in interpreting performance drivers, forecasting where required, and managing reporting in Excel/Google Sheets.
• This role does not encompass hands-on advertising management, but it does require strong collaboration with Retail Media/Advertising specialists to ensure strategy and execution are aligned.

For the successful candidate, the growth opportunities within Market Rocket are limitless.