At a Glance
- Tasks: Lead a high-performing team and manage key enterprise accounts to drive growth.
- Company: Join a high-growth B2B Fintech company revolutionising business operations.
- Benefits: Hybrid work model, competitive salary, and opportunities for professional development.
- Other info: Be part of a fast-paced team with excellent career advancement opportunities.
- Why this job: Shape relationships with major clients and lead a talented team in a dynamic environment.
- Qualifications: Experience in enterprise account management and strong leadership skills required.
The predicted salary is between 75600 - 92400 £ per year.
Location: London (Hybrid - 2 days per week in office in Old Street)
You must have experience of selling to the Office of the CFO.
Why this role
Our client is an established, high-growth B2B Fintech company expanding its commercial operations across the UK and internationally. They deliver technology solutions that help global enterprise organisations simplify and automate their core business operations.
This position offers a balance of direct team leadership and strategic account ownership. You will play a pivotal role in guiding a talented team while directly shaping relationships with some of the business's largest accounts.
Role overview
As the Head of Account Management, you will manage and develop a team of account managers alongside running a select portfolio of enterprise accounts. You will focus on driving customer retention, unlocking expansion opportunities, and building strong relationships with executive sponsors.
What you will be doing
Team leadership
- Lead, mentor, and coach a high-performing team of enterprise account managers.
- Run regular 1:1 coaching sessions, deal reviews, and team alignment meetings to support career growth and performance.
- Guide the team in creating structured account plans to achieve renewal, retention, and growth targets.
- Work closely with sales, product, and marketing teams to improve operational processes and customer experience.
- Monitor account health metrics, spot early churn risks, and establish proactive strategies to protect revenue.
Account management
- Oversee a small portfolio of key strategic accounts to demonstrate best practice.
- Build customer success plans that track clear business outcomes, ROI, and commercial value for senior stakeholders.
- Lead regular account reviews to keep adoption, stakeholder engagement, and key initiatives on track.
- Manage the full renewal lifecycle, supporting commercial negotiations and maintaining accurate forecasting.
- Identify and qualify cross-sell and upsell opportunities within your portfolio.
- Act as the internal voice of the customer, sharing feedback with product teams to influence future roadmaps.
What you will bring
- Proven experience in enterprise account management within a B2B SaaS or technology environment.
- Experience of selling to the Office of the CFO.
- Hands-on experience leading, managing, or mentoring team members (at least 12 months).
- Demonstrated track record of hitting or exceeding renewal and expansion revenue goals.
- Experience using the MEDDICC sales methodology.
- Strong communication skills with the ability to hold confident commercial discussions with executive stakeholders.
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Head of Account Management in London employer: Market Recruitment Limited
As a leading B2B Fintech company based in London, we pride ourselves on fostering a dynamic and inclusive work culture that prioritises employee growth and development. Our hybrid working model allows for flexibility while our commitment to mentorship ensures that you will thrive in your role as Head of Account Management, guiding a talented team and engaging with key enterprise accounts. Join us to be part of an innovative environment where your contributions directly impact the success of global organisations.
Contact Details:
Market Recruitment Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Head of Account Management in London
✨Tap into Campus Networks
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We think you need these skills to ace Head of Account Management in London
Some tips for your application 🫡
Show Off Your Numbers!:In the banking and financial services world, quantifiable achievements are key. Make sure your CV highlights your grades in relevant subjects, any financial certifications you hold, and specific projects where you've delivered measurable results. Employers love to see how your skills translate into real-world success.
Tailor Your Cover Letter to the Role:When applying for a full-time position, your cover letter should make a direct connection between your experience and the job description. Don't just state your enthusiasm for finance—dive into how your background in banking or financial analysis sets you apart. Let your passion shine through while being specific about what you can bring to Market Recruitment Limited.
Include Relevant Financial Software Experience:If you've worked with financial modelling tools or software like Excel, SAP, or specific analytical tools during your studies or internships, bring that up! Highlighting your proficiency can really make your application pop and show you're ready to hit the ground running in a full-time role.
Research and Reflect:Before hitting that 'apply' button on Market Recruitment Limited's website, do a little digging. Look up their recent projects, values, and culture. Reflecting their ethos in your application can make a huge difference and show you’re genuinely interested in being part of the team!
How to prepare for a job interview at Market Recruitment Limited
✨Brush Up on Financial Analysis Skills
Make sure you're well-versed in financial concepts and analytical techniques relevant to banking and financial services. Get comfortable with tools like Excel for modelling or financial forecasting, as technical questions in this area are common during interviews with Market Recruitment Limited.
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✨Network with Industry Professionals
Before your interview, reach out to current or former Market Recruitment Limited employees on platforms like LinkedIn. They'll offer unique insights into the company's culture and the interview process, which can give us a delightful edge in showcasing a good fit for the team.
